topic Re:Intel Grapics software app Problem in Intel® Arc™ Discrete Graphics

Intel Grapics software app Problem

Lulusha — Thu, 12 Jun 2025 23:08:33 GMT

I already did this but same issue:

Re:Intel Grapics software app Problem

Mike_Intel — Mon, 16 Jun 2025 02:19:10 GMT

Hello Lulusha,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

Was it working fine before?
If yes, what was the last change made in the system before the issue started?
May I know why you are trying to install or open Intel Graphics Software since based on SSU logs, your laptop is using NVIDIA GeForce RTX 2060?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re:Intel Grapics software app Problem

Mike_Intel — Wed, 18 Jun 2025 23:02:00 GMT

Hello Lulusha,

I hope this message finds you well.

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

Re:Intel Grapics software app Problem

Mike_Intel — Mon, 23 Jun 2025 22:35:57 GMT

Hello Lulusha,

I hope you are having a good day.

I am sending another follow up on the information that I requested.

Since we have not heard back from you, I need to close this inquiry.

If you need further assistance, please post a new question as this thread will no longer be monitored.

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Intel Grapics software app Problem

harie — Wed, 24 Sep 2025 11:00:57 GMT

Update your Intel graphics drivers to the latest version. Uninstall and reinstall the Intel Graphics app. Make sure Windows is fully updated. Run the app as administrator. Reset the app via your system settings. Temporarily disable any third-party display or driver software that might conflict. Tip: A clean driver installation often resolves persistent issues.