topic Intel Graphics Software, settings dont stick in Intel® Arc™ Discrete Graphics

Intel Graphics Software, settings dont stick

llathander — Thu, 17 Jul 2025 15:27:58 GMT

Hello,

I have been using nothing but amd cpus for a while now, so I am unaccustomed to the intel display software.

Im running a Core Ultra 285h with Arc140t and a 5070ti on a mux switch.

This issue I am having is that I get the display colors and intensity/brightness where I want them, and it looks great -- but everytime I restart, I have to open the Intel Graphics Software and clock "display" and it applies the settings again. Same thing if I launch a game and exit, I have to go back, choose any other tab, and then click display again for the settings to re-apply.

I have a hard time believing this is normal behavior. In adrenaline, the display settings just stick until you change them. How can I not have to go through this tedious process everytime. I checked, there isnt like a "save profile button". I dont know what to do, HALP!

Re: Intel Graphics Software, settings dont stick

RandyT_Intel — Mon, 21 Jul 2025 22:46:23 GMT

Hi @llathander,

Thank you for posting here in our community. To effectively diagnose and address the issue you're experiencing, I kindly ask you to provide detailed responses to the following questions. This information will help us isolate the problem and determine the most appropriate course of action.

Please provide the SSU log report and share it here so I can review your system's configuration.
Have you ever successfully saved display settings in the Intel Graphics Software before, or has this issue been present since you started using it?
Are there any error messages or notifications that appear when the settings fail to save or reapply?
Does this issue occur consistently every time you restart or launch a game, or are there instances where the settings remain applied?
What troubleshooting steps have you tried so far?
Kindly provide a screenshot or, if possible, a video recording of the issue. This will help me attempt to replicate the scenario and investigate further, as the settings should normally be retained once customized in the software.

I look forward to your response and am committed to resolving your issue promptly.

Regards,

Randy T.

Intel Customer Support Technician

Re:Intel Graphics Software, settings dont stick

RandyT_Intel — Mon, 21 Jul 2025 22:47:45 GMT

Hi @llathander,

Just checking in on my previous message regarding your inquiry. Have you had a chance to review it? If you need more information or have any questions, feel free to reach out. I'm here to help!

Regards,

Randy T.

Intel Customer Support Technician

Re:Intel Graphics Software, settings dont stick

RandyT_Intel — Fri, 25 Jul 2025 00:28:18 GMT

Hi @llathander,

Since I haven't heard from you, I will proceed with closing this case. Please note that it will no longer be monitored. However, you may submit a new ticket if you need further assistance in the future.

Regards,

Randy T.

Intel Customer Support Technician