topic Re:GTA V performance issue in Intel® Arc™ Discrete Graphics

GTA V performance issue

Utsho — Sat, 09 Aug 2025 23:45:23 GMT

The in-game MSAA (anti-aliasing) has a significant FPS cost. Enabling 8x MSAA makes the game totally unplayable. This issue has persisted for years. Many GTA V players using Intel ARC GPUs are frustrated by this, and I'm sure they feel the same way. I posted about this in a forum almost 1.5 years ago, and I didn't realize it was solely about anti-aliasing. Now, you might suggest turning off MSAA or using a lower setting. But why would I buy an Intel ARC GPU if a low-end AMD card like the RX 580 performs and looks better than the ARC A750? I'm quite jealous.

I primarily play GTA V. Can you please fix the MSAA? I just want to play GTA V with good quality without a massive FPS drop. I just want to enjoy GTA V before GTA VI comes out.

Re:GTA V performance issue

JedG_Intel — Mon, 11 Aug 2025 06:36:40 GMT

Hello Utsho,

Thank you for posting on Intel Community Forum.

I understand how frustrating this is to you and I would like to apologize for any inconvenience that this issue has caused. For us to investigate this issue further, kindly share the details below.

1. What exact game settings is being utilized?

2. Have you performed any troubleshooting steps?

3. Is the issue isolated to GTA V?

4. Which game distribution platform are you using (Steam, Epic Games, etc.)?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon.

Best regards

Jed G.

Intel Customer Support Technician

Re: Re:GTA V performance issue

Utsho — Tue, 12 Aug 2025 03:05:47 GMT

2.yes

3.i guess all the rockstar games even in RDR 2

4.steam and epic games

Re:GTA V performance issue

JedG_Intel — Tue, 12 Aug 2025 06:33:46 GMT

Hello Utsho,

Thank you for sharing all this information.

To further troubleshoot the issue, kindly try to follow the outlined steps below.

1. Update the BIOS to the latest version F20g

2. Try lowering the resolution

3. Check for game updates

4. If you have not already done so, please proceed with performing a Clean Installation

If you continue to observe the same issue, please let me know.

Best regards

Jed G.

Intel Customer Support Technician

Re: GTA V performance issue

MosIbOad — Fri, 15 Aug 2025 13:09:37 GMT

As someone experiencing the same problem, I contacted your support team months ago and even sent a video, but the problem persisted, so I am using an older Intel driver. I'm sorry, but you are not solving this problem. Yesterday, I downloaded your latest drivers, and GTA 5 Legacy has become completely unplayable. Neither a BIOS update nor a clean graphics card installation has resolved the issue. With your old driver, I'm currently getting around 110-150 FPS at high settings, even with MSAA enabled. However, after downloading your latest driver, I can only get a maximum of 30 FPS with MSAA enabled. Even if I disable MSAA, the FPS tops out at 50-60. You may not be aware, but GTA 5 Legacy holds a very important position within the gaming community. It's a game that's still played extensively on moddable clients like GTA Online, FiveM, RageMP, and alt:V. I'm currently playing on your older driver version, 31.0.101.5594, solely because of these games. Every update you release makes GTA 5 Legacy less playable. I don't want to stay on the old driver, but you're forcing me to.

Re:GTA V performance issue

JedG_Intel — Mon, 18 Aug 2025 02:00:16 GMT

Hi Utsho,

I'm checking to see if you were able to try the recommendations I posted. Please let me know if you have any questions or concerns so I can help you with it.

Best regards,

Jed G.

Intel Customer Support Technician

Re:GTA V performance issue

JedG_Intel — Thu, 21 Aug 2025 05:37:31 GMT

Hi Utsho,

I would just like to inform you that we are made aware of this issue that you are reporting. We're now investigating this and we'll give you an update at the earliest opportunity.

Best regards,

Jed G.

Intel Customer Support Technician