https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/b580%E5%AF%B9%E4%B8%89%E8%A7%92%E6%B4%B2%E8%A1%8C%E5%8A%A8%E4%BC%98%E5%8C%96%E4%B8%8D%E6%98%AF%E5%BE%88%E7%A8%B3%E5%AE%9A/m-p/1709132#M28018 <P>Hello 显示器,</P><P><BR /></P><P>Thank you for posting in Intel community Forum.</P><P><BR /></P><P>For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.</P><P><BR /></P><OL><LI>Was it working fine before?</LI><LI>What was the last change made in the system before the issue started?</LI><LI>Can you share some pictures or videos of the issue?</LI><LI>What is your game launcher?</LI><LI>Can you share a screenshot of the game's Graphics settings in English?</LI><LI>Please help generate the SSU logs of your system for me to review the hardware and the drivers installed. Please refer to the link below on how to generate the logs:</LI></OL><P><BR /></P><P><A href="https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html" rel="noopener noreferrer" target="_blank">How to get the Intel® System Support Utility Logs on Windows*</A></P><P><BR /></P><P>If you have questions, please let us know. Thank you.</P><P><BR /></P><P>Best regards,</P><P>Michael L.</P><P>Intel Customer Support Technician</P><BR /> Wed, 13 Aug 2025 02:31:06 GMT Mike_Intel 2025-08-13T02:31:06Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/b580%E5%AF%B9%E4%B8%89%E8%A7%92%E6%B4%B2%E8%A1%8C%E5%8A%A8%E4%BC%98%E5%8C%96%E4%B8%8D%E6%98%AF%E5%BE%88%E7%A8%B3%E5%AE%9A/m-p/1708952#M27963 <P>游戏中的LOW帧有时候突然很低表现</P> Tue, 12 Aug 2025 09:17:42 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/b580%E5%AF%B9%E4%B8%89%E8%A7%92%E6%B4%B2%E8%A1%8C%E5%8A%A8%E4%BC%98%E5%8C%96%E4%B8%8D%E6%98%AF%E5%BE%88%E7%A8%B3%E5%AE%9A/m-p/1708952#M27963 显示器 2025-08-12T09:17:42Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/b580%E5%AF%B9%E4%B8%89%E8%A7%92%E6%B4%B2%E8%A1%8C%E5%8A%A8%E4%BC%98%E5%8C%96%E4%B8%8D%E6%98%AF%E5%BE%88%E7%A8%B3%E5%AE%9A/m-p/1709132#M28018 <P>Hello 显示器,</P><P><BR /></P><P>Thank you for posting in Intel community Forum.</P><P><BR /></P><P>For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.</P><P><BR /></P><OL><LI>Was it working fine before?</LI><LI>What was the last change made in the system before the issue started?</LI><LI>Can you share some pictures or videos of the issue?</LI><LI>What is your game launcher?</LI><LI>Can you share a screenshot of the game's Graphics settings in English?</LI><LI>Please help generate the SSU logs of your system for me to review the hardware and the drivers installed. Please refer to the link below on how to generate the logs:</LI></OL><P><BR /></P><P><A href="https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html" rel="noopener noreferrer" target="_blank">How to get the Intel® System Support Utility Logs on Windows*</A></P><P><BR /></P><P>If you have questions, please let us know. Thank you.</P><P><BR /></P><P>Best regards,</P><P>Michael L.</P><P>Intel Customer Support Technician</P><BR /> Wed, 13 Aug 2025 02:31:06 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/b580%E5%AF%B9%E4%B8%89%E8%A7%92%E6%B4%B2%E8%A1%8C%E5%8A%A8%E4%BC%98%E5%8C%96%E4%B8%8D%E6%98%AF%E5%BE%88%E7%A8%B3%E5%AE%9A/m-p/1709132#M28018 Mike_Intel 2025-08-13T02:31:06Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/b580%E5%AF%B9%E4%B8%89%E8%A7%92%E6%B4%B2%E8%A1%8C%E5%8A%A8%E4%BC%98%E5%8C%96%E4%B8%8D%E6%98%AF%E5%BE%88%E7%A8%B3%E5%AE%9A/m-p/1710072#M28217 <P>Hello 显示器,</P><P>&nbsp;</P><P>I hope this message finds you well.&nbsp;</P><P><BR /></P><P>Were you able to check the previous post?</P><P><BR /></P><P>Please let us know if you still need assistance.</P><P>&nbsp;</P><P>Best regards,</P><P>Michael L.</P><P>Intel Customer Support Technician</P><BR /> Sun, 17 Aug 2025 22:56:55 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/b580%E5%AF%B9%E4%B8%89%E8%A7%92%E6%B4%B2%E8%A1%8C%E5%8A%A8%E4%BC%98%E5%8C%96%E4%B8%8D%E6%98%AF%E5%BE%88%E7%A8%B3%E5%AE%9A/m-p/1710072#M28217 Mike_Intel 2025-08-17T22:56:55Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/b580%E5%AF%B9%E4%B8%89%E8%A7%92%E6%B4%B2%E8%A1%8C%E5%8A%A8%E4%BC%98%E5%8C%96%E4%B8%8D%E6%98%AF%E5%BE%88%E7%A8%B3%E5%AE%9A/m-p/1710862#M28351 <P>Hello 显示器,</P><P>&nbsp;</P><P>I hope you are having a good day.</P><P><BR /></P><P>I am sending another follow up on the information that I requested.&nbsp;</P><P>Since we have not heard back from you, I need to close this inquiry.&nbsp;</P><P>If you need further assistance, please post a new question as this thread will no longer be monitored.&nbsp;</P><P><BR /></P><P>Thank you and have a great day.</P><P>&nbsp;</P><P>Best regards,</P><P>Michael L.</P><P>Intel Customer Support Technician</P><BR /> Wed, 20 Aug 2025 22:50:25 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/b580%E5%AF%B9%E4%B8%89%E8%A7%92%E6%B4%B2%E8%A1%8C%E5%8A%A8%E4%BC%98%E5%8C%96%E4%B8%8D%E6%98%AF%E5%BE%88%E7%A8%B3%E5%AE%9A/m-p/1710862#M28351 Mike_Intel 2025-08-20T22:50:25Z