topic Re:driver on the site disappeared? in Intel® Arc™ Discrete Graphics

driver on the site disappeared?

moonzroot — Thu, 14 Aug 2025 14:31:11 GMT

I went to see if there are new updates on the website, but they don't appear, only for Ubuntu. Do you know when you'll be back?

Re:driver on the site disappeared?

VonM_Intel — Fri, 15 Aug 2025 05:30:19 GMT

Hi moonzroot,

Thank you for posting in our Community. To help us provide accurate guidance, could you please clarify a few points:

Which specific Intel GPU model are you trying to find drivers for?
Was the driver previously available for your system on the site, or is this your first attempt to download it?

In some cases, certain driver versions may temporarily not appear on the website while updates are being rolled out or validated. Once we have the above details, we can confirm the current availability for your GPU and provide guidance on when and where the driver will be accessible.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

Re: Re:driver on the site disappeared?

moonzroot — Fri, 15 Aug 2025 14:30:40 GMT

ARC A580, However, if you search for b570, b580, no drivers for Windows appear either, only for Linux. (In fact, nothing appears on the b570)

Re:driver on the site disappeared?

JeanetteC_Intel — Mon, 18 Aug 2025 15:50:10 GMT

Hello moonzroot,

Thank you for bringing this issue with the search results for Intel ARC graphics drivers to our attention. I will look into this to ensure easier access to the search results.

The latest graphics driver for Intel® Arc™ B-Series Graphics is version 32.0.101.6989. Are you experiencing any graphics or display issues that prompted your search for the latest drivers? Please let me know so I can assist you further.

Best regards,

JeanetteC.

Intel Customer Support

Re: Re:driver on the site disappeared?

moonzroot — Tue, 19 Aug 2025 23:12:56 GMT

Thank you, but is there any forecast to appear again on the site?

Re:driver on the site disappeared?

VonM_Intel — Wed, 20 Aug 2025 02:12:36 GMT

Hello moonzroot,

Thank you for your response. At the moment, we don’t have a confirmed forecast for when it will appear again on the site. Rest assured, as soon as it becomes available, we’ll make sure it’s updated and visible right away.

I see your question and I'll get back to you as soon as possible.

Best regards,

Von M.

Intel Customer Support

Re: driver on the site disappeared?

VonM_Intel — Fri, 29 Aug 2025 04:39:24 GMT

Hello moonzroot,

Thank you for your patience. We’re glad to inform you that the issue has been resolved, and the Downloads tab is now accessible at the following link: Intel® Arc™ B580 Graphics Downloads

Additionally, please note that the latest drivers are always available through the Intel® Download Center: Intel® Download Center – Graphics Drivers

Could you kindly confirm if this resolves your concern? If you have no further questions, we’ll proceed with closing this case.

Best regards,

Von M.

Intel Customer Support

Re:driver on the site disappeared?

VonM_Intel — Tue, 02 Sep 2025 23:52:07 GMT

Hello moonzroot,

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support

Re: driver on the site disappeared?

moonzroot — Wed, 03 Sep 2025 00:23:07 GMT

By the link that gave me this ok, but on the site when I still research the difficulties of appearing drivers.

Re:driver on the site disappeared?

VonM_Intel — Wed, 03 Sep 2025 02:58:41 GMT

Hello moonzroot,

Thank you for letting me know. I understand that the link I provided worked for you, but you’re still experiencing difficulties finding the drivers directly on the website. This is very interesting. I will need to do further research on this matter and post the response on this thread once available.

Best regards,

Von M.

Intel Customer Support

Re: driver on the site disappeared?

VonM_Intel — Mon, 06 Oct 2025 08:36:26 GMT

Hello moonzroot,

Thank you for your patience. I wanted to let you know that the issue regarding the missing driver on the Intel® Arc™ B580 product page has now been resolved. You can now access and download the driver directly from the official Intel website at the following link: Intel® Arc™ B580 Graphics – Downloads

Please go ahead and try downloading the driver again. If you encounter any further issues or have additional questions, feel free to reach out.

Could you kindly confirm if this resolves your concern? If you have no further questions, we’ll proceed with closing this case.

Best regards,

Von M.

Intel Customer Support

Re:driver on the site disappeared?

VonM_Intel — Thu, 09 Oct 2025 06:47:26 GMT

Hello moonzroot,

I just wanted to follow up to check if you were able to successfully download and install the Intel® Arc™ B580 driver from the official Intel website. Please let me know if everything is working as expected or if you’re still encountering any issues. I’ll be more than happy to assist further if needed. If we don’t hear back from you, I’ll assume the issue has been resolved and proceed with closing this thread.

Thank you once again for your time and cooperation.

Best regards,

Von M.

Intel Customer Support

Re:driver on the site disappeared?

VonM_Intel — Tue, 14 Oct 2025 06:13:00 GMT

Hello moonzroot,

I have not heard back from you, so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support