topic Re:(Solution) Trouble installing ARC A770LE 16GB drivers in Intel® Arc™ Discrete Graphics

(Solution) Trouble installing ARC A770LE 16GB drivers

-_Mike — Thu, 23 Oct 2025 20:34:14 GMT

Hi!
I've had troubles updating the drivers & software for my GPU (A770LE 16GB LE) since April.
The setup just closes.
Today I tried again, the same thing. I then extracted the files in the gfx_win_101.8136.exe to a subfolder and ran the installer from there and It worked normally. Finally.

Re: (Solution) Trouble installing ARC A770LE 16GB drivers

-_Mike — Thu, 23 Oct 2025 20:47:09 GMT

Specifically the Error 1000, too bad I can't change the title to include that.

Re:(Solution) Trouble installing ARC A770LE 16GB drivers

KentRusselP_Intel — Fri, 24 Oct 2025 09:00:04 GMT

Hi -_Mike,

Thanks for the feedback! I'm really glad to hear that extracting the files from gfx_win_101.8136.exe into a subfolder and running the installer from there resolved the issue.

If you have any other questions or run into anything else, feel free to reach out. I’m happy to help!

Best regards,

Kent Russel P.

Intel Customer Support Technician

Re: (Solution) Trouble installing ARC A770LE 16GB drivers

VonM_Intel — Wed, 29 Oct 2025 07:06:55 GMT

Hello -_Mike,

We’re glad to hear that extracting the installer to a subfolder resolved the issue and allowed the drivers to install successfully. Error 1000 certainly caused some trouble, so it’s great that you found a workaround. If you experience any other issues with your A770LE 16GB LE, or have questions about driver updates, optimizations, or settings, please don’t hesitate to reach out. Let us know if you need any further assistance. We’re here to help.

Best regards,

Von M.

Intel Customer Support Technician

Re:(Solution) Trouble installing ARC A770LE 16GB drivers

KentRusselP_Intel — Mon, 03 Nov 2025 10:54:25 GMT

Hi -_Mike,

I hope you're doing well. As I haven’t received a response, I will proceed to close this inquiry. Should you require further assistance or have additional questions, please feel free to submit a new request. Kindly note that this thread will no longer be monitored once closed.

Best regards,

Kent Russel P.

Intel Customer Support Technician