topic Driver gfx_win_101.8331 brought back CPU Overhead and Stutters in Intel® Arc™ Discrete Graphics

Driver gfx_win_101.8331 brought back CPU Overhead and Stutters

Radbod — Sat, 06 Dec 2025 22:27:50 GMT

Im a "bit" upset with this driver, its not good at all! I get Stutters, Framedrops, CPU Overhead, Error with multi Display (Second starts flickering when in Game on first and then even went to black).

To put it together , this driver is messed up!

I fall back to gfx_win_101.8250 , because there where none of those errors with that driver!

(SSU attached)

Re:Driver gfx_win_101.8331 brought back CPU Overhead and Stutters

JeanetteC_Intel — Mon, 08 Dec 2025 04:41:03 GMT

Hello Radbod,

Thank you for reaching out to Intel Communities.

I appreciate you sharing the detailed information about the driver issues you're experiencing. I'll need some time to analyze the log file and look into these problems. I'll get back to you soon with my analysis and suggested solutions.

Best regards,

JeanetteC.

Intel® Customer Support Technician

Re:Driver gfx_win_101.8331 brought back CPU Overhead and Stutters

JeanetteC_Intel — Mon, 08 Dec 2025 23:50:53 GMT

Hello Radbod,

Thank you for contacting us with your driver experience feedback. I value your detailed report about the performance issues you've encountered, including stuttering, frame drops, CPU overhead, and multi-display behavior. This kind of user feedback is essential for our continuous improvement, and I'm committed to helping you get the best possible performance.

I'm glad to hear that rolling back to driver 8250 has provided some relief. To better assist you and be able to proceed with proper investigation of this issue, I'd like to gather some additional details:

Which specific games are experiencing the stuttering and frame drops?
Do these issues occur in other applications outside of gaming?
Can you confirm your PSU specifications (wattage and model)?
Is Resizable BAR (ReBar) enabled in your BIOS?
What are your typical game settings when these issues occur?
Please capture a short video showing the stuttering/black screen issue.
Does rolling back to driver 8250 completely resolve all the mentioned problems?
Display Setup Information:
Please share your monitor configuration:

How many displays are you using?
What is/are the make/model of your monitor(s)?
Are you using direct cables (HDMI-to-HDMI, DP-to-DP) or any adapters/converters/docking stations?
What cable types and versions are you using (e.g., HDMI 1.4/2.0/2.1, DisplayPort 1.4/2.1, USB-C, etc.)?
Which ports on your graphics card are the displays connected to?
What resolution is each display set to?
What refresh rate are you running on each monitor?
What color depth/format is configured (e.g., 8-bit, 10-bit, RGB, YUV)?

Your feedback is valuable for identifying and addressing these driver issues. Once I have these details, I can ensure this receives the proper attention and priority for resolution.

Looking forward to your reply.

Best regards,

JeanetteC.

Intel Customer Support Technician

Re: Driver gfx_win_101.8331 brought back CPU Overhead and Stutters

KoN — Tue, 09 Dec 2025 03:20:27 GMT

This Driver is BAD, Tarkov EFT is now unplayable.

B580 is running at 15-25% with constant stutters and lag spikes.

Also, same with last driver. Now we all know windows rolled out bad updates so intel needs to address this, or I send my card back to shop as things are getting worse not better. lol .

Going to test on a RX6600 with 8Gb ram, this card is low spec compared to the Arc B580.

This has to be Driver issues.

Can anyone here say EFT Tarkov is running well with this card.

Re:Driver gfx_win_101.8331 brought back CPU Overhead and Stutters

JeanetteC_Intel — Wed, 10 Dec 2025 01:02:30 GMT

Hello KoN,

Thank you for sharing your experience with the B580 and Escape from Tarkov. I can see you're looking to get the best performance out of your B580, and we're here to help optimize your gaming experience.

I'd recommend starting your own support thread so our team can give you dedicated help tailored to your system. Please include these details in your new thread:

Your complete system specifications (CPU, RAM, motherboard, PSU)
Current driver version you're using
Windows version and recent updates installed
Specific game settings you're running in EFT
Any error messages or additional symptoms you've noticed

Sincerely,

JeanetteC.

Intel Customer Support Technician

Re: Re:Driver gfx_win_101.8331 brought back CPU Overhead and Stutters

Radbod — Wed, 10 Dec 2025 17:34:03 GMT

Which specific games are experiencing the stuttering and frame drops?
CoD BO7 , Halo Infinite (I dont Play other Games)
Do these issues occur in other applications outside of gaming?
No, i dont Use Graphic intense Apps
Can you confirm your PSU specifications (wattage and model)?
Seasonic Focus GX 850 Watt
Is Resizable BAR (ReBar) enabled in your BIOS?
Yes...
What are your typical game settings when these issues occur?
In BO7 all low or if its allowed off (eSport Settings) XeSS Performance , Halo all Low
Please capture a short video showing the stuttering/black screen issue.
Makes absolute NO sense! FPS in CoD Drop below 60 (tested with my Arc A750, FPS are always >80 ! )
Does rolling back to driver 8250 completely resolve all the mentioned problems?
No Black Screen but still Performance inconsistent . With Arc A750 from 80 to 100 fps, with B580 from 47(!!!) - 149 fps in CoD BO7
Display Setup Information:
Please share your monitor configuration:
How many displays are you using?
iGPU on 1080p / 75Hz and B580 with 1440P / 100Hz Monitor

What is/are the make/model of your monitor(s)?
What has this Question to do with Anything ? ViewSonic and KTC
Are you using direct cables (HDMI-to-HDMI, DP-to-DP) or any adapters/converters/docking stations?
DP to DP
What cable types and versions are you using (e.g., HDMI 1.4/2.0/2.1, DisplayPort 1.4/2.1, USB-C, etc.)?
Another Useless Question, seems like you ask it just for asking... Yurnero Displayport Kabel, 4K DP Kabel,Unterstützung(4K@60Hz,2K@144Hz,2K@165Hz,3D),Kompatibel mit FreeSync und G-Sync,DP Zu DP
Which ports on your graphics card are the displays connected to?
WHY DO YOU ASK QUESTIONS DOUBLE TIME THIS IS ANOYING!
What resolution is each display set to?
WHY DO YOU ASK QUESTIONS DOUBLE TIME THIS IS ANOYING!
What refresh rate are you running on each monitor?
WHY DO YOU ASK QUESTIONS DOUBLE TIME THIS IS ANOYING!
What color depth/format is configured (e.g., 8-bit, 10-bit, RGB, YUV)?
You want to make fun of me right ? Are you lost in 1998 ?

Re:Driver gfx_win_101.8331 brought back CPU Overhead and Stutters

JeanetteC_Intel — Wed, 10 Dec 2025 22:44:27 GMT

Hello Radbod,

Thank you for taking the time to provide these detailed responses - this information is very helpful for our investigation.

I apologize for the formatting issues with the questions that made some appear repetitive. Each question we ask serves a specific diagnostic purpose:

Game-specific details help us identify if issues are title-related or driver-wide
PSU specifications ensure adequate power delivery for optimal GPU performance
Display configuration details help us rule out potential compatibility or bandwidth issues that could cause performance problems
Cable and connection information helps identify potential bottlenecks or signal integrity issues

I understand the questions may seem excessive, but they help us narrow down the root cause more efficiently. Your responses clearly show significant performance differences between your Arc A750 and B580, particularly the concerning FPS drops in CoD BO7 (47-149 fps vs. consistent 80+ fps with the A750).

We'll use this information to investigate the performance inconsistencies you're experiencing. Thank you for your patience as we work to resolve these issues. I'll get back to you as soon as possible.

Best regards,

JeanetteC.

Intel Customer Support Technician

Re:Driver gfx_win_101.8331 brought back CPU Overhead and Stutters

JeanetteC_Intel — Wed, 10 Dec 2025 22:47:06 GMT

Hello Radbod,

Thank you for taking the time to provide these detailed responses - this information is very helpful for our investigation.

I apologize for the formatting issues with the questions that made some appear repetitive. Each question we ask serves a specific diagnostic purpose:

Game-specific details help us identify if issues are title-related or driver-wide
PSU specifications ensure adequate power delivery for optimal GPU performance
Display configuration details help us rule out potential compatibility or bandwidth issues that could cause performance problems
Cable and connection information helps identify potential bottlenecks or signal integrity issues

Best regards,

JeanetteC.

Intel Customer Support Technician

Re:Driver gfx_win_101.8331 brought back CPU Overhead and Stutters

JeanetteC_Intel — Fri, 12 Dec 2025 01:17:01 GMT

Hello Radbod,

I'm continuing to work on the issue you've reported and wanted to provide you with a status update along with the additional information we need to move forward with our investigation:

Due to system constraints, please note that we can only address one issue and one game per support thread. For this thread, we'll be focusing specifically on the stuttering issue. Please create separate support requests for any other issues you're experiencing.

To proceed, I'll need your assistance with the following steps:

Please provide CapFrameX capture data (.json files) that demonstrate the issue. Capture the data at least 3 times to establish a reliable performance baseline.
Perform a clean installation of the latest driver version 32.0.101.8331 (WHQL Certified) using Display Driver Uninstaller (DDU in safe mode) to completely remove the current graphics driver before installing the new one.

I look forward to your response.

Best regards,

JeanetteC.

Intel Customer Support Technician

Re:Driver gfx_win_101.8331 brought back CPU Overhead and Stutters

JeanetteC_Intel — Tue, 16 Dec 2025 21:33:50 GMT

Hello Radbod,

Did you get a chance to review the previous post?

Please let us know if you have any questions.

Best regards,

JeanetteC.

Intel Customer Support Technician

Re:Driver gfx_win_101.8331 brought back CPU Overhead and Stutters

KentRusselP_Intel — Mon, 22 Dec 2025 10:10:34 GMT

Hi Radbod,

I hope you're doing well. As we haven’t received a response, I will proceed to close this inquiry. Should you require further assistance or have additional questions, please feel free to submit a new request. Kindly note that this thread will no longer be monitored once closed.

Best regards,

Kent Russel P.

Intel Customer Support Technician