topic Re: Intel Arc B580 | Bad performance overall in Intel® Arc™ Discrete Graphics

Intel Arc B580 | Bad performance overall

sunnyt — Sun, 21 Dec 2025 10:15:23 GMT

I bought an Intel Arc B580 Limited Edition card about a month ago and I am having issues with it from the beginning. All the games I tried can run with high fps, but they all have micro stutters, so my fps drops down to around 1-10 fps for just a millisecond, which is really annoying in competitive titles.

In-game settings did not matter, even if I dropped the quality down, locked to 60 fps, still stuttered.

Some performance issue persist among applications as well, like the Steam client and Firefox lags and stutters too just from an embedded video.

I have tried everything that I can think of. Reinstalled Windows 11 dozens of times, tried different driver version, even installed different linux distros to test, like Ubuntu, CachyOS, Bazzite. But the stuttering still persists. I have also tried to use a different display cable, different port, like hdmi instead of displayport.

Tried the recommendations from this support site too, even tried to turn xmp off, still no success.

Temp wise it seemed okay, GPU temp never went above 75°C.

My previous card was a GTX 1650s, I did not experience any issue like this with the very same setup.

Games I have tried:

Supermarket Simulator

Counter-Strike 2

The Crew Motorfest

Battlefield™ 6

PowerWash Simulator 2

Car Mechanic Simulator 2021

My Rig:

MOBO: MSI MEG Z590 UNIFY

CPU: Intel Core i5-11400F

RAM: Crucial 16GB KIT DDR4 3000MHz CL15 Ballistix

PSU: Corsair TX-M Series™ TX650M

SSD: Samsung 980 NVMe™ M.2 SSD 1TB

System details:

OS: Windows 11 Pro 25H2 26200.7462

Driver: 32.0.101.8331

Re: Intel Arc B580 | Bad performance overall

RandyT_Intel — Tue, 23 Dec 2025 02:47:43 GMT

Hi @sunnyt,

Thank you for posting in the community. I apologize for the performance issues you’ve experienced while testing multiple titles. To set proper expectations, I can only investigate one game per thread to ensure a focused and effective troubleshooting process. Could you please confirm which title you’d like us to start with? For the other games, I recommend creating separate threads so our team can provide targeted support for each.

Since you’ve followed the Intel® Arc™ Graphics – Desktop Quick Start Guide, I’ll assume features like Resizable BAR are enabled. To proceed and coordinate internally, I’ll need some additional details from you. Please review the list below and provide the requested information for the selected game.

Can you share the download link for the game?
Could you provide a screenshot of your in-game settings?
Have you tried a clean installation of the graphics driver using DDU before installing the latest version?
Did you test the game using an older or previous stable driver?
If possible, can you share a video recording showing how the perfromance issue occurs (start, mid, or end of the game)?
Lastly, could you provide CapFrameX capture data (.json files) reproducing the issue? Please capture at least 3 sessions of 20–30 minutes each to establish a performance baseline. Instructions can be found here: Need help? Reporting a bug or issue with Arc GPU? - PLEASE READ THIS FIRST! - Intel Community

Looking forward to your response!

Best regards,

Randy T.

Intel Customer Technician

Re:Intel Arc B580 | Bad performance overall

RandyT_Intel — Tue, 30 Dec 2025 00:36:46 GMT

Hi @sunnyt,

I'm following up to see if you've had a chance to review the information and requested details from my previous post. Please let me know so I can determine the best next steps.

Looking forward to your update.

Best regards,

Randy T.

Intel Customer Support Technician

Re:Intel Arc B580 | Bad performance overall

RandyT_Intel — Mon, 05 Jan 2026 09:04:24 GMT

Hi @sunnyt,

Since I haven't heard back from you, I will be closing this thread.

If you need further assistance, please submit a new thread or post a new issue in our community.

Thank you.

Best regards,

Randy T.

Intel Customer Support Technician