topic Re: Constant lags in the game Command & Conquer Generals in Intel® Arc™ Discrete Graphics

Constant lags in the game Command & Conquer Generals

gasoline — Thu, 15 Jan 2026 14:43:02 GMT

AMD Ryzen™ 7 7700X Desktop Processor (Integrated graphics core is disabled in BIOS)
VGA ASRock Intel Arc B580 Steel Legend 12GB OC (BIOS Version 23.0.1051) Resizable BAR Enabled
Motherboards MAG B650M MORTAR WIFI (BIOS Version 7D76vAM) AGESA PI-1.2.0.3e (latest stable)
Ram DDR5-6000Mhz EXPO Profile #0: DDR5-6000 CL36-38-38 @1.35V 2*16Gb(32Gb) Kingston FURY BEAST KF560C36BBE-16 (DIMMA2 and DIMMB2 slot installed)
SSD Samsung 980pro 1Tb + SSD Samsung PM9A1 1Tb
Power Supply Super Flower Leadex III Gold ARGB PRO 650W V2.0 [SF-650F14RG V2.0]
Monitor ACER XV272U Vbmiiprzx 2560x1440 170Hz DisplayPort cable connection

Windows 11 Pro x64 25H2 BILD: 26200.7462 UPDATE TO 26200.7623
Intel® Graphics Driver 32.0.101.8331 (WHQL Certified)
The cleaning was done using DDU v18.1.4.0 (Safe mode)
AMD Chipset Drivers Revision Number 7.11.26.2142

Game:

Command & Conquer Generals (Purchased on Steam) Command & Conquer™ The Ultimate Collection)
Command & Conquer Generals Zero Hour (Purchased on Steam) Command & Conquer™ The Ultimate Collection

Command & Conquer Generals and Command & Conquer Generals Zero Hour
When playing on Arc B580 here, initially, the characters in the background of the game menu move with jerks and when the game itself starts, these jerks continue, the whole game feels like jelly.
I played it on the integrated graphics in the AMD Ryzen 7 7700X processor, there were no problems.

After downloading this file from github.com and placing it in the game folder, the lag stopped, but unfortunately, this file causes mismatches and game crashes.
My game path looks like this: D:\SteamLibrary\steamapps\common\Command and Conquer Generals

What does it do? It converts the Direct3D 8 API to Direct3D 9.

https://github.com/crosire/d3d8to9/releases

Description of this file, from the developer's website:

This is a pseudo-driver module that intends to improve compatibility and stability in games using Direct3D 8 for rendering by converting all API calls and low-level shaders to equivalent Direct3D 9 ones. By that it also opens those games to new possibilities from proven modding tools written for Direct3D 9, including ReShade.

Note that d3d8to9 does exact translation from Direct3D 8 to Direct3D 9 only. But on recent versions of Windows, depending on system settings, GPU drivers and other factors, rendering behavior in Direct3D 9 using d3d8to9 may differ from native Direct3D 8. One common issue is VSync getting enabled with d3d8to9, even though it appears inactive in native Direct3D 8, despite the application enabling it. This may give an inaccurate impression of lower performance with d3d8to9, while it actually follows what the application requests. If you want to tweak this behavior, such as forcing VSync to be off, it is recommended to use a separate tool, such as dxwrapper, which uses d3d8to9 internally for API call conversion, but adds additional configuration opportunities.

Here are my previous topics that you close without solving this problem:

Re: Re:Constant lags in the game Command & Conquer Generals and Command & Conquer Generals Z - Intel Community

Re: Re:Constant lags in the game Command & Conquer Generals and Command & Conquer Generals Z - Intel Community

The problem is not solved.

Will you cowardly ban me again?

Re:Constant lags in the game Command & Conquer Generals

PatrickV_Intel — Fri, 16 Jan 2026 02:45:04 GMT

Hi gasoline,

Thank you for reaching out to the Intel Community Forum. I understand that you are looking to resolve the issue you encountered with Command & Conquer: Generals and Command & Conquer: Generals – Zero Hour.

After reviewing the threads you referenced, please note that both threads are still open, and our team is actively investigating the issue you reported.

Since all the threads—including this one—relate to the same problem, could you let me know which specific thread you would like to receive updates on?

If you have any additional questions, please feel free to let us know. Thank you.

Best regards,

Patrick V.

Intel Customer Support Technician

Re: Re:Constant lags in the game Command & Conquer Generals

gasoline — Fri, 16 Jan 2026 08:54:24 GMT

Hello Patrick V

Do these words mean that the topic is open?

05-22-2025 01:26 AM

Hello, gasoline.

I have not heard back from you, so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician

In every such topic you create, you start going in circles.

Then you just stop responding and close the topic, but this doesn’t make the problems any less.

Just solve this problem, no matter which of these topics, you don't understand that this game is being played in world tournaments and at the moment there are no better RTS games.

Re:Constant lags in the game Command & Conquer Generals

PatrickV_Intel — Mon, 19 Jan 2026 07:28:32 GMT

Hi gasoline,

I apologize for any confusion regarding this matter. Please note that we previously closed the thread "Re: Re:Constant lags in the game Command & Conquer Generals and Command & Conquer Generals Z - Intel Community" due to lack of response. However, I want to assure you that we are actively continuing our investigation into the issue you reported.

Our team will provide updates and continue addressing your concerns through the original thread "Re: Re:Constant lags in the game Command & Conquer Generals and Command & Conquer Generals Z - Intel Community." All future communications and resolution updates will be posted there.

Please be informed that this current thread will now be closed, and we will no longer be monitoring it for responses. For any further updates or communication regarding your issue, please refer to the original thread mentioned above.

Thank you for your understanding.

Best regards,

Patrick V.

Intel Customer Support Technician

Re: Re:Constant lags in the game Command & Conquer Generals

gasoline — Mon, 19 Jan 2026 10:45:39 GMT

Hello Patrick

It's been almost a year since I first wrote about this issue. I haven't seen any progress on it. Are you sure anyone is working on it? I'm sure no one is.

You just close them as you usually do and that's it.

Re: Re:Constant lags in the game Command & Conquer Generals

gasoline — Mon, 19 Jan 2026 10:55:53 GMT

I don't see the point in answering your questions: where do you live? What's your phone number? etc., so I haven't answered you.
This is confidential information and has no bearing on the issue.

The Convention for the Protection of Human Rights and Fundamental Freedoms and the Universal Declaration of Human Rights protect me from such attacks on my privacy and integrity.

Re: Re:Constant lags in the game Command & Conquer Generals

gasoline — Tue, 20 Jan 2026 11:20:29 GMT

I'll add one more thing.
There was no response because you banned me. So what kind of response are we talking about? And by the time you banned me, the thread was already closed. Who's the good guy? You?

Re: Constant lags in the game Command & Conquer Generals

gasoline — Tue, 10 Feb 2026 14:15:46 GMT

Good afternoon!
Is any work being done in this direction?

Re: Constant lags in the game Command & Conquer Generals

gasoline — Fri, 13 Feb 2026 07:38:35 GMT

Hello Intel!
Today is a new day!
Is there any progress on this issue?

Re: Constant lags in the game Command & Conquer Generals

gasoline — Mon, 16 Feb 2026 14:20:12 GMT

Hello, Intel!
I updated my motherboard BIOS to the latest available version: 7D76vAN5 (beta).
I also installed your new drivers: Intel Graphics Drivers 101.8509 WHQL.
And nothing changed.

Re: Constant lags in the game Command & Conquer Generals

gasoline — Tue, 17 Feb 2026 10:14:57 GMT

Hello, Intel!
I updated my motherboard BIOS to the latest available version: 7D76vAN5 (beta).
I also installed your new drivers: Intel Graphics Drivers 101.8509 WHQL.

I updated my Windows 11 Pro 25H2
Build: 26200.7840

And nothing changed.

Re: Constant lags in the game Command & Conquer Generals

gasoline — Sun, 22 Feb 2026 16:13:22 GMT

Hello, Intel.

I haven't received a response from you, so I'll create a new request soon. If you need further assistance, please ask a new question, as this thread will also be monitored.

Best regards,

gasoline.

Intel graphics card user.

Re: Constant lags in the game Command & Conquer Generals

Zalim — Wed, 04 Mar 2026 16:11:43 GMT

Hello

Wait, Intel has known about this problem for a year?
But they're not doing anything about it?

Intel, are you okay?

Re: Constant lags in the game Command & Conquer Generals

gasoline — Thu, 05 Mar 2026 20:08:49 GMT

Hello
That's exactly it.

Re: Constant lags in the game Command & Conquer Generals

Zalim — Sun, 08 Mar 2026 16:23:32 GMT

Hello

I tried this solution, and it works, but as you noted, it also causes game file inconsistencies.

Re: Constant lags in the game Command & Conquer Generals

gasoline — Sat, 18 Apr 2026 20:55:03 GMT

There is still no solution to the problem.

Re: Constant lags in the game Command & Conquer Generals

gasoline — Wed, 13 May 2026 16:32:18 GMT

Hi Intelslop