topic Re:Intel a770 issues in Intel® Arc™ Discrete Graphics

Intel a770 issues

TicklesTheElf — Fri, 14 Apr 2023 01:31:24 GMT

Whenever I open a game or watch a video the display becomes corrupted (for YouTube it will just be the video not the entire screen and for games it's the same)
I can fix this by minimizing it and reopening it until it does work. However sometimes it doesn't work and I'm forced to either close the game and start again, or worst case re-start my P.C.

Re:Intel a770 issues

Andres_Intel — Fri, 14 Apr 2023 15:45:58 GMT

Hello TicklesTheElf,

Thank you for posting on the Intel communities. I am sorry to hear that you are having display corruption with your Intel® Arc™ A770 Graphics, I will be happy to help you.

To have a better understanding of the situation, please answer the following questions:

Take a video of the issue.
Is the Resizable enabled?
Download, run, save and attach the report for the following tools:
- Report for Intel® Graphics Drivers, find the installation steps on How to Install the Intel® Graphics Command Center From the Microsoft Store.
- Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.

Regards,

Andres P.

Intel Customer Support Technician

Re:Intel a770 issues

Andres_Intel — Wed, 19 Apr 2023 18:59:08 GMT

Hello TicklesTheElf,

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Andres P.

Intel Customer Support Technician

Re:Intel a770 issues

Andres_Intel — Mon, 24 Apr 2023 16:35:38 GMT

Hello TicklesTheElf,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andres P.

Intel Customer Support Technician