https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Arc-b580%E6%98%BE%E5%8D%A1%E5%90%AF%E5%8A%A8Minecraft-26-2%E5%BF%AB%E7%85%A7-2%E5%87%BA%E7%8E%B0%E9%A2%91%E7%B9%81%E5%B4%A9%E6%BA%83/m-p/1744417#M34942 <P>Hello Azure_Archives,</P><P>&nbsp;</P><P>I hope you are doing well.</P><P>&nbsp;</P><P>I’m writing to follow up on the previous request; could you please share the Intel SSU log file, game version/build number, and confirmation of the troubleshooting steps performed, along with whether a clean driver installation using DDU has already been attempted?.</P><P>&nbsp;</P><P>Your feedback will help us determine the next steps and continue assisting you effectively.</P><P>&nbsp;</P><P>Best regards,</P><P>Nikhil</P><P>Intel Customer Support Technician</P><BR /> Wed, 15 Apr 2026 06:06:05 GMT Nikhil_Intel 2026-04-15T06:06:05Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Arc-b580%E6%98%BE%E5%8D%A1%E5%90%AF%E5%8A%A8Minecraft-26-2%E5%BF%AB%E7%85%A7-2%E5%87%BA%E7%8E%B0%E9%A2%91%E7%B9%81%E5%B4%A9%E6%BA%83/m-p/1743913#M34838 <P>如图，包括日志，也指向显卡驱动或者桌面窗口管理器错误。但是26.1.2和其它一些整合包都没有问题，启动正常，唯独这两个快照版（26.2-1和26.2-2）启动极大概率报错“The crashed because of a problem with your graphics driver”。希望intel可以和mojang紧密合作以确保至少正式版出来后不会 出现这个问题。附件为我的崩溃输出日志<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2026-04-10 191034.png" style="width: 991px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/72063iEB9D8C175A051BD0/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="Screenshot 2026-04-10 191034.png" alt="Screenshot 2026-04-10 191034.png" /></span></P><P>&nbsp;</P> Fri, 10 Apr 2026 11:20:07 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Arc-b580%E6%98%BE%E5%8D%A1%E5%90%AF%E5%8A%A8Minecraft-26-2%E5%BF%AB%E7%85%A7-2%E5%87%BA%E7%8E%B0%E9%A2%91%E7%B9%81%E5%B4%A9%E6%BA%83/m-p/1743913#M34838 Azure_Archives 2026-04-10T11:20:07Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Arc-b580%E6%98%BE%E5%8D%A1%E5%90%AF%E5%8A%A8Minecraft-26-2%E5%BF%AB%E7%85%A7-2%E5%87%BA%E7%8E%B0%E9%A2%91%E7%B9%81%E5%B4%A9%E6%BA%83/m-p/1743938#M34846 <P>Hello Azure_Archives,</P> <P>&nbsp;</P> <P>Thank you for posting on the Intel Community Forum.<BR /><BR /></P> <P>请注意，我只能用英语为您提供支持。由于我使用了网络翻译工具来翻译此回复，因此可能存在一些翻译不准确之处。</P> <P>&nbsp;</P> <P>Thanks for the detailed report and crash logs. Sorry for the inconvenience this issue has caused, and we appreciate you bringing it to our attention.</P> <P>&nbsp;</P> <P>To help us investigate this further, could you please share a few more details?</P> <P>&nbsp;</P> <P>Please provide:</P> <P>&nbsp;</P> <UL> <LI>Intel SSU log file (with Networking tab unchecked): <A href="https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html" target="_blank" rel="noopener">https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html</A></LI> <LI>Game version / build number you are currently using</LI> <LI>Confirmation of the troubleshooting steps you have already tried</LI> <LI>please let us know if you have already performed a clean driver installation using DDU: <A href="https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html" target="_blank" rel="noopener">https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html</A></LI> </UL> <P>&nbsp;</P> <P>Once we have this information, we can continue the investigation and check this behavior more closely with the snapshot driver versions.</P> <P>&nbsp;</P> <P>Thanks for your cooperation, looking forward to your update.</P> <P>&nbsp;</P> Fri, 10 Apr 2026 15:30:33 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Arc-b580%E6%98%BE%E5%8D%A1%E5%90%AF%E5%8A%A8Minecraft-26-2%E5%BF%AB%E7%85%A7-2%E5%87%BA%E7%8E%B0%E9%A2%91%E7%B9%81%E5%B4%A9%E6%BA%83/m-p/1743938#M34846 Nikhil_Intel 2026-04-10T15:30:33Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Arc-b580%E6%98%BE%E5%8D%A1%E5%90%AF%E5%8A%A8Minecraft-26-2%E5%BF%AB%E7%85%A7-2%E5%87%BA%E7%8E%B0%E9%A2%91%E7%B9%81%E5%B4%A9%E6%BA%83/m-p/1744417#M34942 <P>Hello Azure_Archives,</P><P>&nbsp;</P><P>I hope you are doing well.</P><P>&nbsp;</P><P>I’m writing to follow up on the previous request; could you please share the Intel SSU log file, game version/build number, and confirmation of the troubleshooting steps performed, along with whether a clean driver installation using DDU has already been attempted?.</P><P>&nbsp;</P><P>Your feedback will help us determine the next steps and continue assisting you effectively.</P><P>&nbsp;</P><P>Best regards,</P><P>Nikhil</P><P>Intel Customer Support Technician</P><BR /> Wed, 15 Apr 2026 06:06:05 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Arc-b580%E6%98%BE%E5%8D%A1%E5%90%AF%E5%8A%A8Minecraft-26-2%E5%BF%AB%E7%85%A7-2%E5%87%BA%E7%8E%B0%E9%A2%91%E7%B9%81%E5%B4%A9%E6%BA%83/m-p/1744417#M34942 Nikhil_Intel 2026-04-15T06:06:05Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Arc-b580%E6%98%BE%E5%8D%A1%E5%90%AF%E5%8A%A8Minecraft-26-2%E5%BF%AB%E7%85%A7-2%E5%87%BA%E7%8E%B0%E9%A2%91%E7%B9%81%E5%B4%A9%E6%BA%83/m-p/1744782#M35018 <P>Hello Azure_Archives,</P><P><BR /></P><P>As I have not received a response from you, we will proceed with closing this inquiry for now.</P><P><BR /></P><P>If you still require assistance or have any additional questions, please feel free to submit a new request. I will be more than happy to assist you. Please note that this thread will no longer be monitored.</P><P><BR /></P><P>Thank you for your understanding.</P><P>&nbsp;</P><P>Best regards,</P><P>Nikhil</P><P>Intel Customer Support Technician&nbsp;</P><BR /> Fri, 17 Apr 2026 15:27:02 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Arc-b580%E6%98%BE%E5%8D%A1%E5%90%AF%E5%8A%A8Minecraft-26-2%E5%BF%AB%E7%85%A7-2%E5%87%BA%E7%8E%B0%E9%A2%91%E7%B9%81%E5%B4%A9%E6%BA%83/m-p/1744782#M35018 Nikhil_Intel 2026-04-17T15:27:02Z