topic Re:Battlefield 6 Arc B580 Poor Performance in Intel® Arc™ Discrete Graphics

Battlefield 6 Arc B580 Poor Performance

TheRealGordonFreeman — Thu, 04 Jun 2026 21:08:03 GMT

Ever since Battlefield 6 launched, specifically in the REDSEC Battle Royale mode I have had significant performance issues with the game. I cant seem to get above 70 FPS even when I'm on incredibly low settings and not even running at my full display resolution. I have a 1080p monitor with a 180hz refresh rate and I play a lot of Call of Duty: Warzone (a similarly demanding game) and I average 115-140 FPS on that game while not being able to crack 90 on Battlefield. And thats rare. Usually I average more like 45-61 FPS.

I"m very used to playing games on 100+ FPS and believe my system has the power to run it, but I believe it might be due to incompatibilities with Battlefield's engine or my driver.

PC Specs:
CPU: Intel Core i5 12400F
GPU: Intel Arc B580 OC
Motherboard: MSI Pro B560M-P DDR4
PSU: 650w MSI MAG
RAM: 16 GB DDR4
XMP: Enabled
Graphics Driver Version: Latest
OS: Windows 11 Pro latest ver.

I appreciate any help in this matter.

Re:Battlefield 6 Arc B580 Poor Performance

EnricoB_intel — Fri, 05 Jun 2026 00:03:16 GMT

Hi TheRealGordonFreeman,

To better understand the issue and assist you more effectively, I would like to ask a few questions regarding the crashing behavior in Dying Light 2 and the Intel graphics software issue:

What in-game graphics settings are currently being used (e.g., Low, Medium, High, Ultra, or custom settings)?
Is Ray Tracing enabled or disabled in the game?
What resolution and refresh rate are you currently playing at (e.g., 1920×1080 @ 180Hz)?
Does the performance issue occur in other game modes or only in REDSEC Battle Royale?
Have you tested different Intel® Arc driver versions, or only the latest one?

I look forward to your response.

Best regards,

Enrico M.

Intel Customer Support Technician

Re:Battlefield 6 Arc B580 Poor Performance

EnricoB_intel — Mon, 08 Jun 2026 23:06:11 GMT

Hi TheRealGordonFreeman,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

I look forward to your response.

Best regards,

Enrico M.

Intel Customer Support Technician

Re: Battlefield 6 Arc B580 Poor Performance

TheRealGordonFreeman — Wed, 10 Jun 2026 01:20:42 GMT

The graphics settings I use will be in the screenshots with this post. I use very low settings,
Ray tracing is not and has never been enabled
I play on 1920x1080p at 180hz
All modes
Only the latest driver versions number 32.0.101.8826, 32.0.101.8824, 32.0.101.8801, 32.0.101.8737 have been tested by me at this time.

Re:Battlefield 6 Arc B580 Poor Performance

EnricoB_intel — Wed, 10 Jun 2026 23:09:14 GMT

Hi TheRealGordonFreeman,

Thank you for providing these details.

May I kindly ask if you have updated your BIOS to the latest version available from your system or motherboard manufacturer?

Additionally, I would recommend performing a clean installation of the Intel® graphics driver by using Display Driver Uninstaller (DDU) before reinstalling Intel® Graphics Driver 32.0.101.8826 (WHQL Certified).

To uninstall the Intel graphics driver using DDU, please follow the steps below:

Download the latest version of DDU.
If you downloaded the installer version, run the installer. A shortcut will be created on the desktop.
If you downloaded the portable/self-extracting version, locate the executable file and extract it to a preferred location. Please remember the extraction path.
Reboot the system into Windows Safe Mode.
Launch the DDU application using either the desktop shortcut or the extracted executable file.
When the Options window appears, click “Close.”
Set the device type to “GPU” and select the graphics device you would like to remove. If you prefer a complete cleanup, you may choose to remove all GPU drivers.
Click “Clean and Restart” or “Clean and Shutdown,” depending on your preference.
Wait for the process to complete. The system will automatically restart into normal Windows mode or shut down once finished.

To better analyze and reproduce the issue on our end, may I kindly request the following information:

A clear description of the performance problem (e.g., FPS drops in specific areas or scenes)
Screenshots or recordings of the issue, if available
CapFrameX capture data (.json files) reproducing the issue
At least three capture runs to establish a reliable performance baseline

CapFrameX is a third-party tool for frametime capture and analysis based on Intel® PresentMon. The on-screen overlay is provided by RivaTuner Statistics Server (RTSS).

CapFrameX Installation Instructions:

Download CapFrameX: https://www.capframex.com/download
Download RTSS: https://www.guru3d.com/files-details/rtss-rivatuner-statistics-server-download.html
Install both applications
Launch CapFrameX once, then close it to generate configuration folders
Download and extract the file OverlayEntryConfiguration_0.json (if provided)
Copy the file to:
%userprofile%\Documents\CapFrameX\Configuration
In the Capture tab, set Capture time = 0 to remove the time limit
In the Overlay tab, disable Auto-Disable OSD and save settings

Capturing the Performance Data:

Open CapframeX and do NOT minimize or close it.
Open the game and go to the part of the game you need to be to reproduce the issue. You should see the RTSS overlay in the top left corner of your screen, with the status "<game name> ready to capture…".
Press F11 to start capturing data and reproduce the issue. The Status in the overlay will change to "Recording frametimes XX s".
Once you have reproduced the issue, press F11 to finish the data capturing. The Status in the overlay will change to "Processing data".
Back to CapFrameX, you can find all the data captures in the left panel of the Analysis tab. Clicking any one of these captures will display the results on the right.
To export the data captured as a JSON file, right click the capture and click on "Copy/paste recording file(s)".

I look forward to your response.

Best regards,

Enrico M.

Intel Customer Support Technician

Re:Battlefield 6 Arc B580 Poor Performance

EnricoB_intel — Sun, 14 Jun 2026 23:16:47 GMT

Hi TheRealGordonFreeman,

I hope you had the opportunity to review the information I posted. At your earliest convenience, please let me know so we can determine the best course of action to resolve this matter efficiently.

I look forward to your response.

Best regards,

Enrico M.

Intel Customer Support Technician

Re:Battlefield 6 Arc B580 Poor Performance

EnricoB_intel — Tue, 16 Jun 2026 20:33:36 GMT

Hi TheRealGordonFreeman,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Enrico M.

Intel Customer Support Technician