topic Re:Another incorrect link in Intel® Arc™ Discrete Graphics

Another incorrect link

Saabjock — Wed, 26 Apr 2023 02:32:03 GMT

On 04/13/2023, I wrote to you folks about...what was at the time...the second incorrect link to an Intel driver download.

I cannot believe there is now a third incorrect link to the newly released WHQL 4313 driver.

An attempt to download that driver yields 4255.

How are you folks not getting this?

It is absolutely alarming that a large company keeps screwing up the most basic of task.

Re:Another incorrect link

Carlos_L_Intel — Thu, 27 Apr 2023 14:56:59 GMT

Hi @Saabjock,

Thank you for posting on the Intel® communities. I'm sorry for the inconvenience this might have caused you. Please help me with the following information in order to assist you:

Is this trough our download center or Intel® Driver & Support Assistant?

What I can currently see listed on the website will be the Intel® Arc™ & Iris® Xe Graphics - WHQL - Windows* Version: 31.0.101.4255

Best regards,

Carlos L.

Intel Customer Support Technician.

Re:Another incorrect link

Carlos_L_Intel — Thu, 27 Apr 2023 15:08:00 GMT

Hi @Saabjock,

Thank you for your time. I just double-check and yes, the 31.0.101.4314 is available, and you are able to get it from here: https://www.intel.com/content/www/us/en/download/726609/intel-arc-iris-xe-graphics-whql-windows.html?

Best regards,

Carlos L.

Intel Customer Support Technician.

Re:Another incorrect link

Carlos_L_Intel — Wed, 03 May 2023 21:08:20 GMT

Hi @ySaabjock,

Were you able to check the previous post? Let us know if you still need assistance.

Best regards,

Carlos L.

Intel Customer Support Technician

Re:Another incorrect link

Carlos_L_Intel — Mon, 08 May 2023 20:56:24 GMT

Hi @Saabjock,

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Carlos L.

Intel Customer Support Technician.

Re:Another incorrect link

Carlos_L_Intel — Mon, 08 May 2023 20:57:59 GMT

Hi @Saabjock,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Carlos L.

Intel Customer Support Technician.