topic Re:there are a lot of problems with a730m graphics drivers in Intel® Arc™ Discrete Graphics https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/there-are-a-lot-of-problems-with-a730m-graphics-drivers/m-p/1432991#M407 <P>Hello, chrysalis,</P><P><BR /></P><P>Thank you for posting on the Intel<LI-EMOJI id="lia_registered" title=":registered:"></LI-EMOJI> Arc communities.</P><P><BR /></P><P>To start with the support of the issue that you are reporting at the moment please help us gather the following information, this will allow us to determine the possible causes of the issue:</P><P><BR /></P><UL><LI>What are the other game titles that show this behavior?</LI></UL><P><BR /></P><UL><LI>What is the distribution service used to acquire the game Stray, steam, Epic Games, or Microsoft Store?</LI></UL><P><BR /></P><UL><LI>Download and run Intel® System Support Utility for Windows* make sure to check the box "Everything" and save the resulting .txt file you can attach it to your reply.</LI></UL><P>Link for Intel® System Support Utility for Windows* <A href="https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html" target="_blank">https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html</A></P><P><BR /></P><P>These questions and reports will give us the information we need to start our research to troubleshoot this issue.</P><P><BR /></P><P>Best regards,&nbsp;&nbsp;</P><P>Robert Q.&nbsp;</P><P>Intel Customer Support Technician</P><P><BR /></P><P><BR /></P><BR /> Fri, 25 Nov 2022 00:37:08 GMT Robert_Q_Intel 2022-11-25T00:37:08Z there are a lot of problems with a730m graphics drivers https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/there-are-a-lot-of-problems-with-a730m-graphics-drivers/m-p/1405713#M101 <P>Although the graphics driver is the latest version，but many games cannot be played because of driving problems</P> <P>new game &lt;Stray&gt;：Some game scenarios will accidentally stutter and cause crashes</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2022-08-03 202155.jpg" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/32296iCC0DD5FE98457F61/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="屏幕截图 2022-08-03 202155.jpg" alt="屏幕截图 2022-08-03 202155.jpg" /></span></P> Wed, 03 Aug 2022 13:29:03 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/there-are-a-lot-of-problems-with-a730m-graphics-drivers/m-p/1405713#M101 chrysalis 2022-08-03T13:29:03Z Re:there are a lot of problems with a730m graphics drivers https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/there-are-a-lot-of-problems-with-a730m-graphics-drivers/m-p/1432991#M407 <P>Hello, chrysalis,</P><P><BR /></P><P>Thank you for posting on the Intel<LI-EMOJI id="lia_registered" title=":registered:"></LI-EMOJI> Arc communities.</P><P><BR /></P><P>To start with the support of the issue that you are reporting at the moment please help us gather the following information, this will allow us to determine the possible causes of the issue:</P><P><BR /></P><UL><LI>What are the other game titles that show this behavior?</LI></UL><P><BR /></P><UL><LI>What is the distribution service used to acquire the game Stray, steam, Epic Games, or Microsoft Store?</LI></UL><P><BR /></P><UL><LI>Download and run Intel® System Support Utility for Windows* make sure to check the box "Everything" and save the resulting .txt file you can attach it to your reply.</LI></UL><P>Link for Intel® System Support Utility for Windows* <A href="https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html" target="_blank">https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html</A></P><P><BR /></P><P>These questions and reports will give us the information we need to start our research to troubleshoot this issue.</P><P><BR /></P><P>Best regards,&nbsp;&nbsp;</P><P>Robert Q.&nbsp;</P><P>Intel Customer Support Technician</P><P><BR /></P><P><BR /></P><BR /> Fri, 25 Nov 2022 00:37:08 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/there-are-a-lot-of-problems-with-a730m-graphics-drivers/m-p/1432991#M407 Robert_Q_Intel 2022-11-25T00:37:08Z Re:there are a lot of problems with a730m graphics drivers https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/there-are-a-lot-of-problems-with-a730m-graphics-drivers/m-p/1433977#M459 <P><SPAN style="font-size: 13px;">Hello, chrysalis,</SPAN></P><P><BR /></P><P><BR /></P><P><SPAN style="font-size: 13px;">Were you able to check the previous post?</SPAN></P><P><SPAN style="font-size: 13px;">Let us know if you still need assistance.</SPAN></P><P><BR /></P><P><BR /></P><P><SPAN style="font-size: 13px;">Best Regards,</SPAN></P><P><SPAN style="font-size: 13px;">Robert Q</SPAN></P><P><SPAN style="font-size: 13px;">Intel Customer Support Technician</SPAN></P><BR /> Tue, 29 Nov 2022 13:16:17 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/there-are-a-lot-of-problems-with-a730m-graphics-drivers/m-p/1433977#M459 Robert_Q_Intel 2022-11-29T13:16:17Z Re:there are a lot of problems with a730m graphics drivers https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/there-are-a-lot-of-problems-with-a730m-graphics-drivers/m-p/1435077#M518 <P>Hello, chrysalis,</P><P><BR /></P><P><BR /></P><P>We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.</P><P><BR /></P><P><BR /></P><P>Best regards,&nbsp;&nbsp;</P><P>Robert Q.&nbsp;</P><P>Intel Customer Support Technician</P><P><BR /></P><BR /> Fri, 02 Dec 2022 05:48:13 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/there-are-a-lot-of-problems-with-a730m-graphics-drivers/m-p/1435077#M518 Robert_Q_Intel 2022-12-02T05:48:13Z