topic Re:"Error when applying the new display settings : GPU performance uplift; GPU current offset; [etc]" in Intel® Arc™ Discrete Graphics

"Error when applying the new display settings : GPU performance uplift; GPU current offset; [etc]"

TheWonderfulPie — Mon, 01 May 2023 18:00:02 GMT

Full error : "Error when applying the new display settings : GPU performance uplift; GPU current offset; GPU power limit; GPU temperature limit"
I'm getting this error when trying to change anything in the Performance -> Performance tuning of the Arc Control software. I haven't made any changes to the system, the error is occurring since I've closed the Arc Control software through the Task Manager. I've already done a DDU

I've linked the Intel Scan Report and a screenshot of the error

Re:"Error when applying the new display settings : GPU performance uplift; GPU current offset; [etc]"

Jean_Intel — Tue, 02 May 2023 17:12:04 GMT

Hello TheWonderfulPie,

Thank you for posting on the Intel️® communities. We are sorry to hear that you are experiencing issues with the Arc Control.

For this issue, try reinstalling the software:

Uninstall Intel® Arc™ Control following the steps below:
- Press the Windows key.
- Click settings.
- Select Apps and then select Apps & Features.
- Search the list for Intel® Arc™ Control software and click it.
- Select Uninstall.
Reinstall Intel® Arc™ Control. Download and install the Intel Graphics Intel® Graphics Driver 31.0.101.4314.

Best regards,

Jean O.

Intel Customer Support Technician

Re:"Error when applying the new display settings : GPU performance uplift; GPU current offset; [etc]"

Jean_Intel — Fri, 05 May 2023 19:47:19 GMT

Hello TheWonderfulPie,

We hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Jean O.

Intel Customer Support Technician

Re:"Error when applying the new display settings : GPU performance uplift; GPU current offset; [etc]"

Jean_Intel — Tue, 09 May 2023 14:19:15 GMT

Hello TheWonderfulPie,

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O.

Intel Customer Support Technician.