topic Re: Dead by Daylight stutter in DX12 Mode in Intel® Arc™ Discrete Graphics

Dead by Daylight stutter in DX12 Mode

Hayrullah — Sat, 13 May 2023 21:30:29 GMT

Dead by Daylight DX11 version cannot give a constant 120 fps and I tried the DX12 version ( launch settings -dx12 ) fps always drops to 30-40 when turning camera and it works much worse than DX11

Re: Dead by Daylight stutter in DX12 Mode

Hugo_Intel — Tue, 16 May 2023 16:55:32 GMT

Hello Hayrullah

Thank you for posting Intel® ARC™ Graphics Communities. I am sorry you are experiencing low-performance issues when playing Dead by Deadlight on your system with Intel® Arc™ A770 Graphics.

We appreciate that you take the time to report this issue and to provide all the required information, we would like to further research the issue, however, we want to confirm so information:

Uninstall the current driver using Display Driver Uninstaller . once uninstalled and while in safe mode install the driver version 31.0.101.4335 and check if the same issue happens.
Is Resizable BAR enabled on your system?

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re: Dead by Daylight stutter in DX12 Mode

Hayrullah — Tue, 16 May 2023 21:15:42 GMT

I did what you said and yes the resizable bar is active

Re:Dead by Daylight stutter in DX12 Mode

Hugo_Intel — Wed, 17 May 2023 19:49:56 GMT

Hello Hayrullah

Thank you for letting us know. We have just released a new driver version 31.0.101.4369, please let's try updating to this version and let us know if there is any improvement or if the same exact same issue persists.

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re: Dead by Daylight stutter in DX12 Mode

Hayrullah — Wed, 17 May 2023 21:10:26 GMT

I tried the new drivers with DX12 version and they work much better than before and i get 120 fps ( its locked to 120 default you cant change it ). However, there are some stuttering issues in certain areas.

Re: Dead by Daylight stutter in DX12 Mode

Hayrullah — Wed, 17 May 2023 21:07:23 GMT

Maybe I experienced stuttering issues because it was my first time entering those areas, I'm not sure. The stuttering issues resolve after a while.

Re:Dead by Daylight stutter in DX12 Mode

Hugo_Intel — Thu, 18 May 2023 18:03:34 GMT

Hello Hayrullah

Good to know the latest driver improves the performance of this game. I understand there were some stuttering issues that were resolved after a while as well. Do you believe this solves the issue or do you consider there are still problems with the game? Let us know to further assist.

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re: Dead by Daylight stutter in DX12 Mode

Hayrullah — Thu, 18 May 2023 19:40:41 GMT

Tried again still have stutter issues the fps drops from 120 to 30-40, especially when I turn the mouse in some areas. There are still problems with the game

Re:Dead by Daylight stutter in DX12 Mode

Hugo_Intel — Fri, 19 May 2023 16:48:06 GMT

Hello Hayrullah

What are the areas in which this issue is more noticeable? If possible share a short video showing this issue as we might need to try to replicate it.

If there is an area closer to the beginning of the game it would be better so we can speed up the process.

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re: Dead by Daylight stutter in DX12 Mode

Hayrullah — Sat, 20 May 2023 10:07:53 GMT

https://www.pcgamingwiki.com/wiki/Dead_by_Daylight#DirectX_12

https://www.pcgamingwiki.com/wiki/Dead_by_Daylight#Higher_frame_rate

Here stutter videos for both sides

https://www.youtube.com/watch?v=Uc1HQ07UFfE

https://www.youtube.com/watch?v=KPzi7-fFJv8

Re:Dead by Daylight stutter in DX12 Mode

Hugo_Intel — Mon, 22 May 2023 21:30:19 GMT

Hello Hayrullah

Thank you for the information and the videos you shared. I see that in order to unlock the 120fps mode in the game you have to modify the engine.ini file. We would like to know how the game work without this modification and how much fps you get without unlocking 120fps. Do you see the same issue?

In addition, could you check if enabling V-Sync makes any difference?

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re: Dead by Daylight stutter in DX12 Mode

Hayrullah — Tue, 23 May 2023 10:22:38 GMT

I did all the settings you said and and tried again it didn't matter for DX12. FPS still stutters fps drops especially when approaching an object with or without fps lock. Enabled V-sync no difference still stutters.

Re:Dead by Daylight stutter in DX12 Mode

Hugo_Intel — Wed, 24 May 2023 18:29:02 GMT

Hello Hayrullah

In this case, we will continue checking the issues with our team. I will post back once I have an update or in case we need more information from you.

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re: Dead by Daylight stutter in DX12 Mode

Hayrullah — Wed, 24 May 2023 18:37:57 GMT

Thank you.

Re:Dead by Daylight stutter in DX12 Mode

Hugo_Intel — Fri, 26 May 2023 18:02:24 GMT

Hello Hayrullah

We are still working on this issue. Could you please share with us another short video showing the performance that you get without editing the engine.ini file or without unlocking the FPS on the game? We would like to have a point of comparison in case we need to replicate this issue.

Best Regards,

Hugo O

Intel Customer Support Technician.

Re: Re:Dead by Daylight stutter in DX12 Mode

Hayrullah — Sat, 27 May 2023 05:12:02 GMT

Here stutter video without editing the engine.ini file or without unlocking the FPS on the game

https://www.youtube.com/watch?v=_32ZdUmmN7g

Re: Dead by Daylight stutter in DX12 Mode

Hayrullah — Sat, 27 May 2023 05:16:26 GMT

I also got this crash on the first try i don't know if it will be useful

Re:Dead by Daylight stutter in DX12 Mode

Hugo_Intel — Tue, 30 May 2023 20:49:45 GMT

Hello Hayrullah

This information will be very useful, thank you for sharing. I will get back to you as soon as I have an update on this issue.

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re: Dead by Daylight stutter in DX12 Mode

Hayrullah — Wed, 07 Jun 2023 19:56:20 GMT

Hello, is there an update available?

Re:Dead by Daylight stutter in DX12 Mode

Hugo_Intel — Thu, 08 Jun 2023 20:54:17 GMT

Hello Hayrullah

We are still working on the issue replications for this game. Please bear with us as we continue to work on this issue. We will post back once there is an update available.

Best Regards,

Hugo O.

Intel Customer Support Technician.