topic RE: Re:intel arc control overlay in Intel® Arc™ Discrete Graphics

intel arc control overlay

SJ_P — Tue, 18 Oct 2022 00:25:00 GMT

I bought an Intel NUC 12 Enthusiast. Here is the A770m dgpu. But The intel acr control overlay always shows only igpu. Is there no way to overlay A770m in arc control?

Re:intel arc control overlay

LuisGustav_A_Intel — Fri, 25 Nov 2022 07:02:22 GMT

Hello SJ_P,

Thank you for contacting Intel Technical Support for graphics.

We are sorry to hear you experience overlay visualization for Intel® Arc™ A770M Graphics. We are glad to assist.

Let us gather the entire information about the problem in order to provide a possible solution.

Can you provide error screenshots/a video showing the computer problem.

What steps did you complete as possible fixes?

In the meantime, as I discover more about your computer problem, please download, run and reply

back attaching the .txt file of the tool Intel® System Support (For download click here).

steps: Open the tool>checkmark option Everything> click on

scan> on dropdown Summary/detailed>next>click on Save (save the information to a file)>name it as you want> and attach it in your email reply.

Thank you for choosing Intel.

Best regards,

Luis A.

Intel

Customer Support Technician.

Re:intel arc control overlay

LuisGustav_A_Intel — Wed, 30 Nov 2022 01:16:34 GMT

Hello SJ_P,

I was checking your case and would like to know if you need further assistance?

Best regards,

Luis A.

Intel Customer Support Technician.

RE: Re:intel arc control overlay

SJ_P — Wed, 30 Nov 2022 05:36:31 GMT

Dear. Luis A.

It seems that it took a very long time to hear a response to the question. The problem was solved by updating the ARC Driver, but the cause was not identified.

Thank you.

Re:intel arc control overlay

LuisGustav_A_Intel — Wed, 30 Nov 2022 17:56:56 GMT

Hello SJ_P,

We are glad to hear the problem got solved with a later Installation of the Intel® Graphics Drivers package. We apologize for the delay in the response communication, if you need further assistance, please post a new question as this thread will no longer be monitored.

Best regards,

Luis A.

Intel Customer Support Technician.

Re: intel arc control overlay

BruceTennyson — Thu, 01 Dec 2022 07:23:32 GMT

You have control over your graphics experience using Intel Arc Control. With a built-in studio that enables you to stream gameplay, build virtual backgrounds, automatically generate highlight reels, and more, you can manage driver upgrades, fine-tune your graphics performance, and stream like a pro.