topic Re: Remnant II game optimization and graphics issues. in Intel® Arc™ Discrete Graphics

Remnant II game optimization and graphics issues.

DanSun — Sat, 22 Jul 2023 06:02:19 GMT

Driver version is WHQL 4574

There is a problem with left graphics blur and crashing, and the optimization is not good for the game. It's a fairly popular new game, so if you can't fix it quickly, it will remain a fatal image for Intel Arc graphics.

Re: Remnant II game optimization and graphics issues.

DanSun — Sat, 22 Jul 2023 06:15:52 GMT

The top graphic is also broken. This is a very serious situation and requires quick action. The game ranks very high on Steam. Intel should test this game unconditionally.

Re: Remnant II game optimization and graphics issues.

DanSun — Sat, 22 Jul 2023 22:50:44 GMT

It is said that the game developer recognizes the problem and puts out a patch.

Re:Remnant II game optimization and graphics issues.

IsaacQ_Intel — Mon, 24 Jul 2023 18:51:41 GMT

Hello @DanSun

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

Since the release day of Remnant 2 is July 25th, 2023, we suggest waiting for the next patch from the game developer, also as you said they are aware of this issue and will fix it. We suggest waiting until the next patch to check if the issue has been solved. This is a very new game, so bugs and errors are common in the first days.

If the issue persists after the patch let us know. We are considering closing this thread. But we would like to confirm if you have any other questions.

Best regards,

Isaac Q.

Intel Customer Support Technician

Re: Re:Remnant II game optimization and graphics issues.

DanSun — Thu, 27 Jul 2023 05:07:32 GMT

No problem now.

Re:Remnant II game optimization and graphics issues.

IsaacQ_Intel — Thu, 27 Jul 2023 14:46:50 GMT

Hello @DanSun

Thank you for your reply.

We are glad to know you found a solution. Since the thread is now solved, we will proceed to close it.

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Isaac Q.

Intel Customer Support Technician