topic Intel ARC A750: Issues with game "Tinykin" and pending solutions. in Intel® Arc™ Discrete Graphics

Intel ARC A750: Issues with game "Tinykin" and pending solutions.

Monty — Sat, 07 Oct 2023 18:24:29 GMT

Hello,

Previously tried to resolve mi issues using Intel's Discord support but no one solved my problem, I hope to receive help using this forum.

I posted some months ago this issue but You didn't give me a solution. Previous posts:

https://community.intel.com/t5/Intel-ARC-Graphics/Intel-ARC-A750-Issues-with-game-quot-Tinykin-quot/td-p/1507300

https://community.intel.com/t5/Intel-ARC-Graphics/Intel-ARC-A750-Issues-with-games-quot-Metal-Slug-XX-quot/m-p/1522289#M7668

https://community.intel.com/t5/Intel-ARC-Graphics/Intel-ARC-A750-Issues-with-games-quot-The-King-of-Fighters-XIV/m-p/1522288#M7667

Hardware:

- CPU: Ryzen 3700X

- GPU: ARC A750

- MB: ASRock B450M Steel Legend (Bios Updated)

- RAM: 32GB

Actually I have some problems with the Next games:

-Tinykin (DX11) : During gameplay is not possible to play because the screen become white-like and different artifacts appears.

Re: Intel ARC A750: Issues with game "Tinykin" and pending solutions.

Jean_Intel — Tue, 10 Oct 2023 20:46:09 GMT

Hello Jamas94,

Thank you for posting back in the Intel Communities. We understand that you have reported multiple issues, and currently have not received a response. Please know that our team is currently reviewing the issue you have reported, and our driver developers are working on a fix to resolve it. We cannot commit to a specific timeframe or outcome at this point, but rest assured that we are making progress.

You may have already received an update through your associated email, but we kindly ask you to keep waiting for further updates on the original cases to maintain the thread's organization. We appreciate your patience and understanding during this process.

We will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards,

Jean O.

Intel Customer Support Technician

Re:Intel ARC A750: Issues with game "Tinykin" and pending solutions.

Jean_Intel — Thu, 12 Oct 2023 21:17:12 GMT

Hello Monty,

Thank you for reporting this issue. Our priority is to target the most popular games and apps to focus our efforts on providing a high quality, stable experience for the broadest set of users. We will continue to improve our software performance and compatibility throughout 2023 and beyond. While we can’t accommodate your request at this time, please watch this article on our website for any possible changes to this situation.

Based on this information, we will proceed to close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards

Jean O.

Intel Customer Support Technician