topic Re:Low useage of gpu in PUBG in Intel® Arc™ Discrete Graphics

Low useage of gpu in PUBG

Matrzowoli — Thu, 12 Oct 2023 14:14:53 GMT

As in the topic, the gpu useage is low in that particular game (PUB:G) it's around 40W.

In other games it's all right and graphics card uses his full power if it's needed. I tested that in CS2 and World of tanks.

Can someone help me with that?

My setup:

CPU: Ryzen 7600

Ram: 16GB of kingston fury 6000MHz

MB: Asrock B650M PG riptide

SSD: Samsung 970 evo plus 1TB

GPU: Intel ARC A750, drivers: 31.0.101.4887

Re:Low useage of gpu in PUBG

Andres_Intel — Fri, 13 Oct 2023 16:01:05 GMT

Hello Matrzowoli,

Thank you for posting on the Intel communities. I understand how annoying is to have power consumption issues with your Intel® Arc™ A750 Graphics, I will be happy to help you.

To have a better understanding of the situation, please answer the following questions:

Is the graphics card an Intel Branded Card or is it from another brand?
What app are you using to measure power consumption?
Take screenshots of the game settings
Save and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows, to check the hardware and software environment.

Regards,

Andres P.

Intel Customer Support Technician

Re:Low useage of gpu in PUBG

Andres_Intel — Wed, 18 Oct 2023 15:04:21 GMT

Hello Matrzowoli,

Were you able to run the Intel® SSU?

Let us know if you still need assistance.

Best regards,

Andres P.

Intel Customer Support Technician

Re:Low useage of gpu in PUBG

Andres_Intel — Mon, 23 Oct 2023 16:53:45 GMT

Hello Matrzowoli,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andres P.

Intel Customer Support Technician

Re:Low useage of gpu in PUBG

Andres_Intel — Fri, 03 Nov 2023 20:15:30 GMT

Hello Matrzowoli,

Before we close the thread, I want to let you know that we tried to replicate the issue but we were unable to do it, we tested the game on both DX11 and DX12 and the GPU usage was over 90% and the power draw around 180-190W.

Since the issue does not occur in our reproduction, please follow the steps below and let me know the results:

Reinstall the game. In case it has corrupted files, this is the best way to fix this.
If the issue persists after game reinstallation, provide us with CapFrameX or Intel Presenmon data in case there is a performance issue.

Regards,

Andres P.

Intel Customer Support Technician

Re:Low useage of gpu in PUBG

Andres_Intel — Wed, 08 Nov 2023 18:46:08 GMT

Hello Matrzowoli,

Were you able to reinstall the game?

Let us know if you still need assistance.

Best regards,

Andres P.

Intel Customer Support Technician

Re:Low useage of gpu in PUBG

Andres_Intel — Mon, 13 Nov 2023 21:51:42 GMT

Hello Matrzowoli,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andres P.

Intel Customer Support Technician

Re: Re:Low useage of gpu in PUBG

Matrzowoli — Sun, 22 Sep 2024 13:45:46 GMT

That's the raport