topic Re: 31.0.101.4885 broke almost every game in Intel® Arc™ Discrete Graphics

31.0.101.4885 broke almost every game

STEMALO — Mon, 09 Oct 2023 14:02:09 GMT

Since I installed 31.0.101.4885:

COD MW2 has strobing issues the game menu and when I start a game it crashes.
FORZA MOTORSPORT 8 randomly crashes while I'm racing

I'm afraid to play other games.

I have an i7 13th gen

64Gb ram DDR5

2Tb PCIe 4.0 NVMe M.2 SSD

and yes the INTEL A750--------------is this the problem?

Re:31.0.101.4885 broke almost every game

Hugo_Intel — Wed, 11 Oct 2023 15:55:53 GMT

Hello STEMALO

There has been a new driver release the version is 31.0.101.4887. Could you please re-test and check if the issue persists, in the case of Forza the driver does include performance improvements so it will be worth testing it. I would recommend using Display Driver Uninstaller to ensure a clean installation and no error.

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re:31.0.101.4885 broke almost every game

Hugo_Intel — Mon, 16 Oct 2023 20:55:58 GMT

Hello STEMALO

Did you have the chance to re-test with driver 31.0.101.4887? Please let me know if there are still crashes when trying to play Forza or COD MW2.

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re:31.0.101.4885 broke almost every game

Hugo_Intel — Thu, 19 Oct 2023 19:23:03 GMT

Hello STEMALO

We did not receive any feedback from you, but we hope the latest driver helped resolve some of the crash issues you were experiencing. Since we have not received a response we will close this thread but feel free to open a new topic if you need further assistance.

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re: 31.0.101.4885 broke almost every game

STEMALO — Sat, 28 Oct 2023 14:22:12 GMT

Hello everyone,

I found the issue. It was not the INTEL card or drivers that was causing some games to misbehave.

My son purchased TITANFALL II on steam which is an old game and conflicted with the DIRECTX 12 drivers.

I uninstalled it and the games that were crashing started working again.

Beware old games that use DirectX 11 on WINDOWS 11