topic arc a770 low frame rate in minecraft old versions in Intel® Arc™ Discrete Graphics

arc a770 low frame rate in minecraft old versions

xebec — Thu, 02 Nov 2023 11:47:12 GMT

Hello,

A couple of months ago, I saw a post in which a guy mentioned that he was experiencing low FPS on an older version of Minecraft. As he stated in the post, many players still play version 1.8 for various minigames on servers like Hypixel, and many players use mods like RLcraft, which are also available for older versions of Minecraft. Has the issue been resolved yet?

Re:arc a770 low frame rate in minecraft old versions

Andres_Intel — Thu, 02 Nov 2023 15:18:22 GMT

Hello xebec,

Thank you for posting on the Intel communities. I noticed that Minecraft is running at low FPS with your Intel® Arc™ A770 Graphics, I understand players always want to run a game fluently, I will be more than happy to help you.

Thank you for letting us know about this issue, we are working really hard to find a solution as soon as possible.

Please answer the following questions, this will help us with the investigation:

Is the graphics card an Intel Branded Card or is it from another brand?
What is the FPS range the game runs at?
To know your hardware environment and see if it is up to date, run, and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.

Regards,

Andres P.

Intel Customer Support Technician

Re:arc a770 low frame rate in minecraft old versions

Andres_Intel — Tue, 07 Nov 2023 20:28:42 GMT

Hello xebec,

Were you able to run the Intel® SSU to check your system configuration?

Let us know if you still need assistance.

Best regards,

Andres P.

Intel Customer Support Technician

Re:arc a770 low frame rate in minecraft old versions

Andres_Intel — Fri, 10 Nov 2023 21:12:45 GMT

Hello xebec,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andres P.

Intel Customer Support Technician