topic Re:moving square round car in forza horizon 5 in Intel® Arc™ Discrete Graphics

moving square round car in forza horizon 5

bartk1971 — Sat, 04 Nov 2023 07:28:08 GMT

when playing forza horizon 5 I noticed a line moving in front of the car, especially in bright schenes scenes the line is very visible. I have tried changing game video settings, enabled HDR, but the square stays visible. I have an Intel I5 12600K on an msi tomahawk z690 wifi ddr4, 128 GB Kingston fury 3200 RAM, an Intel arc A770 16GB GPU with latest drivers installed. My monitor is a Benq PD2700U. I will add screenshots which show the issue.

Re: moving square round car in forza horizon 5

bartk1971 — Sat, 04 Nov 2023 16:26:15 GMT

Re:moving square round car in forza horizon 5

Andres_Intel — Tue, 07 Nov 2023 16:36:15 GMT

Hello bartk1971,

Thank you for posting on the Intel communities and for sharing the screenshots and the video. I noticed the moving square while playing Forza Horizon 5 with your Intel® Arc™ A770 Graphics, I will be more than happy to help you.

To have a better understanding of the situation, please answer the following questions:

Is the graphics card an Intel Branded Card or from another brand?
Which store was the game bought from?
Take screenshots of the game settings, in case we need them to replicate the issue.
Does the issue happen with older graphics driver versions?
I see you provided some information about your system, to gather more useful information about it, provide us with the report of the Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.

Regards,

Andres P.

Intel Customer Support Technician

Re: Re:moving square round car in forza horizon 5

bartk1971 — Thu, 09 Nov 2023 06:21:54 GMT

Hi, with the latest drivers, and some setting changes the problem seems to have dissapeared. So all fine now.

Re:moving square round car in forza horizon 5

Andres_Intel — Thu, 09 Nov 2023 15:05:40 GMT

Hello bartk1971,

Thank you for your response and for keeping me informed.

Happy to hear that the issue is fixed, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andres P.

Intel Customer Support Technician