topic Re: Game Bug: Elden Ring (HDR) in Intel® Arc™ Discrete Graphics

Game Bug: Elden Ring (HDR)

powerarmour — Mon, 21 Nov 2022 23:40:20 GMT

Noticed a game bug on Elden Ring a while ago, so rather than just chunter about it to myself, I thought I'd give some lucky person/team the chance to fix it...

Q&A's as per the template listed here: https://community.intel.com/t5/Intel-ARC-Graphics/Game-Bug-Checklist/m-p/1371499#M2

Does your system meet the game’s minimum system requirements? Yes (AMD R9 5950X, Intel Arc A770 16GB, 32GB DDR4-3600, Win11 Pro)

Did you already installed the Intel Graphics Driver latest release found at Intel® Graphics – Windows* DCH Drivers? Yes (issue presents with all available Arc drivers)

Please provide your system information by attaching the following file: SSU.txt attached

Please describe your issue as accurately as possible. Upon launching the game 'Elden Ring' the HDR settings toggle in the game is greyed out/unavailable, also the colorspace switches/changes to an over-brightened state after roughly a minute in Fullscreen mode

What distribution service did you get the game from? Steam

Please provide the game's graphic/video settings when the issue occurs.

Graphic Quality: Maximum

Resolution: 1920x1080 (Monitor details: https://www.lg.com/uk/monitors/lg-27GL650F) connected via DP 1.4 cable

Vsync (On/Off): On as default

Display: Issue presents in Fullscreen and Borderless Windowed modes

Please let us know which game API was been used when the issue occurred: DX12

Is the power cable plugged in or not? AC Power

Please provide steps to replicate the issue. Launching the game, and navigating to the settings menu to see HDR setting unavailable (Off).

Re: Game Bug: Elden Ring (HDR)

laxesta — Tue, 22 Nov 2022 16:00:54 GMT

same here, minus the over-brightened issue when the game is in full screen after one minute. I tested this on my 4K TV.

I have the same issue with HDR toggle being greyed out in games like Resident Evil 2 Remake and Resident Evil 2 Village. That option has never been greyed out in both games when I used my previous GPU, the GTX 1080

Auto HDR gets enabled for both RE2 Remake and RE Village which is kinda nice. I haven't tested that on Elden Ring, but have you checked if Auto HDR enables after you launch the game?

Re: Game Bug: Elden Ring (HDR)

powerarmour — Tue, 22 Nov 2022 16:59:43 GMT

Yep, normally in Elden Ring you just need to select the in-game HDR toggle (works on AMD/Nvidia cards), no need to set HDR on the desktop as it'll just auto switch once the game is launched.
AutoHDR works, but is too fake/over bright and not correct here unfortunately.

Re: Game Bug: Elden Ring (HDR)

powerarmour — Tue, 06 Dec 2022 21:05:23 GMT

Still the same issue with the new 31.0.101.3959 Beta driver also:

https://www.intel.com/content/www/us/en/download/729157/intel-arc-graphics-windows-dch-driver-beta.html

Re: Game Bug: Elden Ring (HDR)

powerarmour — Thu, 08 Dec 2022 06:32:15 GMT

And again, issue persists with the latest game patch 1.08:

https://en.bandainamcoent.eu/elden-ring/news/elden-ring-patch-notes-version-108

Re: Game Bug: Elden Ring (HDR)

powerarmour — Wed, 14 Dec 2022 15:14:45 GMT

No changes with new 31.0.101.3975 Beta driver:

https://www.intel.com/content/www/us/en/download/729157/intel-arc-graphics-windows-dch-driver-beta.html

Re: Game Bug: Elden Ring (HDR)

laxesta — Thu, 29 Dec 2022 22:21:15 GMT

got HDR to work via Auto HDR after installing the Unlocked Framerate mod and its base dependencies.

Unlock the framerate at Elden Ring Nexus - Mods and Community (nexusmods.com)

The mod needs this to work:

Elden Mod Loader at Elden Ring Nexus - Mods and Community (nexusmods.com)

Anti-cheat toggler and offline launcher at Elden Ring Nexus - Mods and Community (nexusmods.com)

Using that, you have HDR at least, although the game's setting is greyed out.

Re: Game Bug: Elden Ring (HDR)

powerarmour — Fri, 30 Dec 2022 02:30:07 GMT

And ditto with 31.0.101.4032:

https://www.intel.com/content/www/us/en/download/726609/intel-arc-iris-xe-graphics-whql-windows.html

Still posting in the hope someone at Intel will acknowledge this issue, I mean it's only the GOTY and all...

Re: Game Bug: Elden Ring (HDR)

powerarmour — Sun, 15 Jan 2023 12:15:43 GMT

Still going with 31.0.101.4034:

https://www.intel.co.uk/content/www/uk/en/download/729157/intel-arc-iris-xe-graphics-beta-windows.html

Re: Game Bug: Elden Ring (HDR)

powerarmour — Tue, 17 Jan 2023 00:22:45 GMT

Also to add this bug affects my i7-1165G7 SFF machine w/Xe-LP 96EU (and on a different HDR monitor) as this now runs with the same Arc driver branch now.

Common denominator is the Intel driver.

Re: Game Bug: Elden Ring (HDR)

laxesta — Tue, 17 Jan 2023 01:15:42 GMT

drivers aside, Windows 11 build 22621.1105 has arrived and it brings some pretty cool stuff like OS-level real-time subtitles, Smart App Control, and optimization for windowed and borderless windowed games.

January 10, 2023—KB5022303 (OS Build 22621.1105) - Microsoft Support

Some games which never worked with Auto HDR like Alien Isolation, now use Auto HDR. It's not much but well, it's better than nothing.

Re: Game Bug: Elden Ring (HDR)

powerarmour — Tue, 17 Jan 2023 18:27:47 GMT

@laxesta wrote:
Some games which never worked with Auto HDR like Alien Isolation, now use Auto HDR. It's not much but well, it's better than nothing.

Indeed, AutoHDR can work quite well in general, it's just in this case for Elden Ring it doesn't work as well as the native implementation.

I know this thread is ageing now, and I guess none of the Intel reps are interested, but it would be nice to see this issue finally fixed.

Re: Game Bug: Elden Ring (HDR)

powerarmour — Fri, 20 Jan 2023 00:00:59 GMT

Hi @Carlos_L_Intel, @Hugo_Intel, @Andres_Intel, @Jean_Intel, @Robert_Q_Intel, @LuisGustav_A_Intel

Any acknowledgement for this issue please?, this was raised in November btw

Re: Game Bug: Elden Ring (HDR)

laxesta — Mon, 23 Jan 2023 02:47:39 GMT

hope so! I am 50 hours into Elden Ring and I got used to Auto HDR being automatically enabled in game as of late -it didn't happen at first, some time ago, maybe a drivers thing, or a Windows update-.

Talking of HDR, I disabled HDR in the Settings menu of Windows 11 and when I launched Redout 2 the XeSS options of the game were gone. This is a common occurence that seems to happen at random where XeSS compatible games like Redout 2 or Shadow of the Tomb Raider doesn't show the XeSS options all of a sudden and you must reinstall the GPU drivers for XeSS to be available and enabled on both games.

Re: Game Bug: Elden Ring (HDR)

powerarmour — Thu, 26 Jan 2023 23:00:00 GMT

And another post to add to the echo chamber, and surprise surprise, 31.0.101.4090 still has the same issue.

Re: Game Bug: Elden Ring (HDR)

Lomppu — Wed, 15 Nov 2023 22:48:07 GMT

Hi, just installed an a770 in my system, and after wrestling with it the whole day, I can say that I am having this same issue! Still not fixed!! Both Elden Ring and Sekiro have the exact same problem, HDR is greyed out for no apparent reason.

I have a ryzen 5 3600 on a x570 motherboard. I used the DDU utility to clean install the latest drivers. I am running Windows 11 23H2.

I was expecting this kind of trouble when I bought this card, but it would be nice if it would be fixed.

Happy winter time 2023 to all