topic Problem with webui in Intel® Business Client Software Development

Problem with webui

ivan_b_ — Wed, 09 Apr 2014 14:21:32 GMT

Hi all.

Need your assist. I configured AMT via RCS server. When I deploying profile without ACL - I can successfully login to webUI(through default login "admin" and MEBx password).

But when in profile settings I chose "access control list" option and added my domain account - I got an error when connecting to webui

This webpage is not available

The webpage at http://host.domain.com:16992/index.htm? might be temporarily down or it may have moved permanently to a new web address.

Error code: ERR_ACCESS_DENIED

Please help me to solve this problem

Hi - the WebUI's server is

Gael_H_Intel — Wed, 09 Apr 2014 18:15:47 GMT

Hi - the WebUI's server is actually part of the Manageability engine - so it shouldn't be down.

Here is a blog that has some pointers on logging in via the ACL: http://software.intel.com/en-us/blogs/2012/06/08/local-access-to-the-intel-amt-web-ui

Here are some things that we need to know:

What browser are you using?
What version of AMT?
Are you trying to use Active Directory Authentication?

What browser are you using?

ivan_b_ — Thu, 10 Apr 2014 07:12:03 GMT

What browser are you using? ---- I tried to login with several browsers, such as IE 10, Firefox, Chrome - result the same - "Error code: ERR_ACCESS_DENIED"
What version of AMT? ------ 6.0.3
Are you trying to use Active Directory Authentication? ------- yes, I tried to login with my domain account credentials(I configured AMT profile on my RCS server with AD Integration).

Ok - since you are on AMT 6.0

Gael_H_Intel — Thu, 10 Apr 2014 15:25:03 GMT

Ok - since you are on AMT 6.0.1, make sure you are trying to connect from a remote system and that you can ping both ways. Since you are using Active directory, you must use IE - did you take a look at this blog: http://software.intel.com/en-us/blogs/2012/06/08/local-access-to-the-int...

The blog provides instructions on how to set up IE to use Active Directory (most browsers attempt windows authentication as a default.) If that still doesn't work you might want to check out this thread: https://kc.mcafee.com/corporate/index?page=content&id=KB77546

It is possible that the correct port number is not passed, preventing authentication (per Microsoft KB908209 -http://support.microsoft.com/kb/908209). Although the software fix for KB908209 has been applied to current versions of IE, you must also apply the associated registry key.

From the Implementation and Reference guide - here are the instructions on how to configure Intel AMT for Active Directory/Kerberos: oftware.intel.com/sites/manageability/AMT_Implementation_and_Reference_Guide/default.htm?turl=WordDocuments%2Fconfiguringintelamtforkerberosauthentication.htm (I do not know if you configured your system this way..)

Gael