topic Re: Crash in Intel HD 630 driver in Developing Games on Intel Graphics

Crash in Intel HD 630 driver

andrewbt — Wed, 02 Jun 2021 08:59:23 GMT

This issue has already been reported in detail at the graphics forum here: https://community.intel.com/t5/Graphics/Debugging-issues-with-Intel-UHD-630-620-drivers/m-p/1285254#M97507

I am a software developer working at a 3D data visualisation company. We are experiencing a driver crash in Intel HD 620 / 630 graphics devices which is affecting our userbase.

Have narrowed it down to an issue that causes the driver to crash & reset in Google Chrome when using WebGL on Intel HD 630 hardware.

You can observe crashes by visiting this webpage which reproduces the crash. If you run it in latest Chrome browser on Intel UHD 630 and driver 27.20.100.9466

https://demo.scichart.com/webgl-intel.html

Leave it running for a few minutes and it will cause a GPU driver restart

Is there any way to determine what is causing the crash? This code works fine on other GPUs only the Intel 620/630 has a problem.

Re: Crash in Intel HD 630 driver

andrewbt — Sat, 05 Jun 2021 15:58:50 GMT

Similar related issue ... https://community.intel.com/t5/Developing-Games-Graphics-on/OpenGL-context-crash-freeze-on-Intel-UDH-UDH620-UHD630/td-p/1268780

Like this poster (above) we found a 'strange' way to workaround crashes. Things which should work, do not work on Intel HD 630 GPUs

Re: Crash in Intel HD 630 driver

JunVc — Thu, 11 Nov 2021 05:13:01 GMT

Have same issue with SciChart v.1.4.1647.
Had test with two pc.
No error with UHD 630 / v 27.20.100.8681.
Error with UHD 630 / v 27.20.100.8783.
v.8681 is released only 20 days earlier than v 8783.
Hope there's any progress.

Re: Crash in Intel HD 630 driver

Geets__Andrey — Wed, 22 Dec 2021 15:02:35 GMT

I have been trying and wating for 5 minuts, I have no crash. windows 10 X64, Intel UHD 630,

DRIVER VERSION: 30.0.101.1191
DATE: December 14, 2021

Re: Crash in Intel HD 630 driver

john123marshal — Wed, 20 Jul 2022 10:49:47 GMT

No mistake with UHD 630/v 27.20.100.8681.
Mistake with UHD 630/v 27.20.100.8783.

Disapprove of SciChart v.1.4.1647.
Had test with two pc.
v.8681 is delivered just 20 days sooner than v 8783.
Trust there's any advancement.

Re: Crash in Intel HD 630 driver

Arturo_Intel — Wed, 20 Jul 2022 15:52:38 GMT

Using the latest version of the driver (30.0.101.1994) this issue described above is not reproducible.

Unless there is an specific reason to use the v 27.20.100.8783, please upgrade to the latest.

Closing the topic

-- Arturo