topic Re: 13900 770 gpu raptor lake and opengl in Developing Games on Intel Graphics

13900 770 gpu raptor lake and opengl

westj — Thu, 25 Jan 2024 20:31:12 GMT

It seems that since the 12th gen and 13th gen gpu are having issues working properly. Linux 22.04 os and opengl are causing artifact issues and flickering. Not for sure what exactly is causing this but have no issues until I update to Mesa 23. So is there a driver that needs to be updated or a fix for this issue.

Re: 13900 770 gpu raptor lake and opengl

karen_intel — Fri, 26 Jan 2024 16:44:23 GMT

Hey @westj ty for reaching out

In order to investigate what needs to be done to fix the issue you're seeing, can you please share an evidence of what the artifacts/flickering look like?

We'd also need the OpenGl example to try to repro the same behavior on a machine similar to yours

Please include your system's SSU and the package that was working well prior to MESA 23 to have the full info and test.

Thanks! Looking forward to hear from you

Karen

Re: 13900 770 gpu raptor lake and opengl

westj — Fri, 26 Jan 2024 17:53:17 GMT

I had to upgrade to a different package because the shade was off a bit. But if I take the previous version and put it in 10900 it works fine and no shade issues. When I upgraded to new mesa, then everything broke flickering and artifacts. Both the 13900 and the 10900 intel chips. I have tried different repos, different kernels, and even modifying code.

Also the error for the ssu

ssu_3.0.0.2_tar.gz

This product is not supported on this operating system.
Would you like to try to scan? (y/n)
y
ssu.sh: 741: [[: not found
ssu.sh: 743: [[: not found
ssu.sh: 745: [[: not found
ssu.sh: 748: [[: not found
ssu.sh: 817: Bad substitution
ssu.sh: 867: Syntax error: Bad for loop variable

Previous set up in my gen 10900

uname -a
Linux sp 5.6.0-1028-oem #28-Ubuntu SMP Tue Sep 8 13:34:39 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

glxinfo -B
name of display: :0.0
display: :0 screen: 0
direct rendering: Yes
Extended renderer info (GLX_MESA_query_renderer):
Vendor: Intel Open Source Technology Center (0x8086)
Device: Mesa DRI Intel(R) UHD Graphics 630 (CML GT2) (0x9bc5)
Version: 20.0.8
Accelerated: yes
Video memory: 3072MB
Unified memory: yes
Preferred profile: core (0x1)
Max core profile version: 4.6
Max compat profile version: 3.0
Max GLES1 profile version: 1.1
Max GLES[23] profile version: 3.2
OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Intel(R) UHD Graphics 630 (CML GT2)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 20.0.8
OpenGL core profile shading language version string: 4.60
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 3.0 Mesa 20.0.8
OpenGL shading language version string: 1.30
OpenGL context flags: (none)

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 20.0.8
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

Update version

uname -a
Linux sp 5.17.0-1035-oem #36-Ubuntu SMP PREEMPT Fri Jul 14 13:27:38 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

sudo glxinfo -B
name of display: :0.0
display: :0 screen: 0
direct rendering: Yes
Extended renderer info (GLX_MESA_query_renderer):
Vendor: Intel (0x8086)
Device: Mesa Intel(R) Graphics (RPL-S) (0xa780)
Version: 23.3.3
Accelerated: yes
Video memory: 15694MB
Unified memory: yes
Preferred profile: core (0x1)
Max core profile version: 4.6
Max compat profile version: 4.6
Max GLES1 profile version: 1.1
Max GLES[23] profile version: 3.2
OpenGL vendor string: Intel
OpenGL renderer string: Mesa Intel(R) Graphics (RPL-S)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.3.3 - kisak-mesa PPA
OpenGL core profile shading language version string: 4.60
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.3.3 - kisak-mesa PPA
OpenGL shading language version string: 4.60
OpenGL context flags: (none)
OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.3.3 - kisak-mesa PPA
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

Re: 13900 770 gpu raptor lake and opengl

westj — Fri, 26 Jan 2024 18:48:31 GMT

Okay so on creating the same issues based on code maybe a little bit more difficult. I know where the flickering cause the issue but cannot figure out why. If you need the fill code I can provide it but the program is huge.

d->framerate_duration = time_duration(microseconds(1000000 / framerate));

If this is change to 250000 the flickering stops, which makes no sense.

d->framerate_duration = time_duration(microseconds(250000 / framerate));

Artifact is very visible.

glTexImage2D(GL_TEXTURE_2D, 0, GL_RGB,

texture_width, texture_height,

0, GL_RGBA, GL_UNSIGNED_BYTE, read_address);

I can partially remove by using GL_RGB32F, most of the artifact will go away but it will come back when the video has move movement.

glTexImage2D(GL_TEXTURE_2D, 0, GL_RGB32F,

texture_width, texture_height,

0, GL_RGBA, GL_UNSIGNED_BYTE, read_address);

Re: 13900 770 gpu raptor lake and opengl

karen_intel — Fri, 26 Jan 2024 18:58:47 GMT

Hey @westj thank you for replying so quickly!

And thank you for the evidence too, it looks kinda ugly

Can you create a small project for us which will focus only on making the calls to reproduce the artifacts?

We definitely don't need access to the whole code.
I'm asking for it because if I'm able to repro I need to pass the same project to the development team so they have an easy way to root cause the issue.

Keep me posted!

Karen

Re: 13900 770 gpu raptor lake and opengl

westj — Fri, 26 Jan 2024 20:01:07 GMT

ssu file

Re: 13900 770 gpu raptor lake and opengl

karen_intel — Fri, 08 Mar 2024 16:06:47 GMT

Hi @westj can you please share the project we requested to reproduce the issue?

If there's no response in the upcoming days we will have to close this thread due to inactivity

Thanks

Karen

Re: 13900 770 gpu raptor lake and opengl

westj — Fri, 08 Mar 2024 17:35:05 GMT

I do apologize with the delay I am also working with mesa for the opengl issues with iris. Trying to use apitrace but the errors are weird from what I gather. But I did notice another error that I am waiting for a response on. I can trying to package my program together and send but there will be a few things that they may need to add to run it.

libEGL warning: failed to get driver name for fd -1

libEGL warning: MESA-LOADER: failed to retrieve device information

libEGL warning: failed to get driver name for fd -1

Re: 13900 770 gpu raptor lake and opengl

karen_intel — Fri, 08 Mar 2024 17:39:37 GMT

Hey @westj welcome back!

No problem. We can wait We just don't want to leave cases without activity or solution open

I'll be waiting for your piece of code

Karen

Re: 13900 770 gpu raptor lake and opengl

westj — Tue, 12 Mar 2024 14:58:22 GMT

Everything should be here that you need to run the files, the tar.xz has the binary files, screenshots, and simple instructions. If anyone has any questions don't hesitate to reach out. All of this can be ran on any machine 10th gen it will work. But 13th gen is the issue target, running with linux 22.04 current kernel for my machine is 6.5.0-1003-oem. But from my finding working with mesa using apitrace, the issue come down to egl and iris driver not working.

Re: 13900 770 gpu raptor lake and opengl

karen_intel — Thu, 14 Mar 2024 15:26:28 GMT

@westj Okay, thanks a lot

We will proceed to debug this case. Once we're able to confirm the issue will get back to you with a report number

Otherwise, if we have questions I will contact you again. Have a great day

Karen

Re: 13900 770 gpu raptor lake and opengl

westj — Tue, 30 Apr 2024 14:14:00 GMT

Is there any update on this ?

Re: 13900 770 gpu raptor lake and opengl

karen_intel — Thu, 02 May 2024 17:15:54 GMT

Hii @westj we're waiting on feedback from the driver team for updates on OpenGL
Next week I'll get back to you in case I have anything I want you to test on your end

Karen

Re: 13900 770 gpu raptor lake and opengl

westj — Tue, 11 Jun 2024 15:41:33 GMT

Is there still no information on this issue or a solution? AMD seems to not have the same issues.

Re: 13900 770 gpu raptor lake and opengl

karen_intel — Tue, 11 Jun 2024 16:12:40 GMT

@westj Our driver releases take about 3-6 months to include fixes. Our dev team is still working on improving the user experience for Linux users and OpenGL so, we expect to have updates soon. Also, if you can share the impact of this issue (if it's affecting an application that's used by a ? number of users) please let us know so we can inform our development team

Karen

Re: 13900 770 gpu raptor lake and opengl

westj — Thu, 13 Jun 2024 16:37:43 GMT

Currently no one is being affected since these machines are not released until I make sure they are all working. But soon the current machines at high schools and collages will need to be replaced within the next few months. Which is a total of 100 schools that will be affected in the first wave of upgrades in a few months.

Re: 13900 770 gpu raptor lake and opengl

karen_intel — Thu, 13 Jun 2024 17:08:55 GMT

That works! I will add that to my report.

We've tested this same behavior on discrete systems too and it has a small delay on ARC.

Once I get my hands on one of the newest newest machines, I will test this one too.

If we get similar results, I will add that to my report as well. Just wanted to inform you the regular cadence so you can have an idea.

We're doing our best to have this fix out soon. Appreciate your patience and attention in advance

Karen

Re: 13900 770 gpu raptor lake and opengl

westj — Thu, 15 Aug 2024 18:27:44 GMT

Has there been any news on the progression of the patch for this issue? Also could I get the case number for my reference.

Re: 13900 770 gpu raptor lake and opengl

karen_intel — Mon, 19 Aug 2024 15:53:24 GMT

Hey @westj ofc! Here it is 14022779992
Issue is still WIP on our end, any progress will update this thread

Ty for your patience

Karen

Re: 13900 770 gpu raptor lake and opengl

westj — Thu, 13 Feb 2025 21:40:41 GMT

So I had Dell looking into the issue on the 13900 chip on the Optiplex 7010. So they only support Linux 22.04(Jammy), which will not work. So per documentation intel 13900 A780 GPU pci id requires 6.8 kernel that's part of 24.04 (noble). A780 Intel® UHD Graphics 770 Xe Raptor Lake-S 6.8* 32. https://dgpu-docs.intel.com/devices/hardware-table.html

Also the mesa issue on this version of both 22.04 and 24.04, MESA: warning: Driver does not support the 0xa780 PCI ID. This was the status for nodm. At this point looks like AMD has not had these issues. Intel dropped the ball on gens 12 to 14 for the onboard gpu. And seems like there will not be any fixes related to mesa, opengl and x11.