topic Re:OpenVINO from openvino/ubuntu20_dev:latest does not detect BattleMage B580 in Intel® Distribution of OpenVINO™ Toolkit

OpenVINO from openvino/ubuntu20_dev:latest does not detect BattleMage B580

Haioken — Fri, 16 May 2025 07:59:56 GMT

I have been unable to get my card detected successfully using OpenVINO in docker.

To test, I am doing the following:

docker run \ -it \ --device /dev/dri:/dev/dri \ --device-cgroup-rule='c 226:* rmw' \ --group-add=989 \ --rm \ openvino/ubuntu20_dev:latest

My graphics card is detected by the host OS:

$ lspci|grep VGA 2f:00.0 VGA compatible controller: Intel Corporation Battlemage G21 [Arc B580]

And I do have the appropriate render device:

$ ls -la /dev/dri total 0 drwxr-xr-x 3 root root 100 May 14 15:49 . drwxr-xr-x 20 root root 4540 May 14 15:50 .. drwxr-xr-x 2 root root 80 May 14 15:49 by-path crw-rw---- 1 root video 226, 0 May 14 15:51 card0 crw-rw-rw- 1 root render 226, 128 May 14 15:51 renderD128

Also shown within the container:

openvino@976f86a38945:/opt/intel/openvino_2025.1.0.0$ ls -la /dev/dri total 0 drwxr-xr-x 2 root root 80 May 16 07:53 . drwxr-xr-x 6 root root 380 May 16 07:53 .. crw-rw---- 1 root 985 226, 0 May 16 07:53 card0 crw-rw-rw- 1 root 989 226, 128 May 16 07:53 renderD128

However when I attempt to run the hello_query_device sample I receive:

openvino@976f86a38945:/opt/intel/openvino_2025.1.0.0$ samples/cpp/samples_bin/samples_bin/hello_query_device [ INFO ] Build ................................. 2025.1.0-18503-6fec06580ab-releases/2025/1 [ INFO ] [ INFO ] Available devices: [ INFO ] CPU [ INFO ] SUPPORTED_PROPERTIES: [ INFO ] Immutable: AVAILABLE_DEVICES : "" [ INFO ] Immutable: RANGE_FOR_ASYNC_INFER_REQUESTS : 1 1 1 [ INFO ] Immutable: RANGE_FOR_STREAMS : 1 16 [ INFO ] Immutable: EXECUTION_DEVICES : CPU [ INFO ] Immutable: FULL_DEVICE_NAME : AMD Ryzen 7 3700X 8-Core Processor [ INFO ] Immutable: OPTIMIZATION_CAPABILITIES : FP32 INT8 BIN EXPORT_IMPORT [ INFO ] Immutable: DEVICE_TYPE : integrated [ INFO ] Immutable: DEVICE_ARCHITECTURE : intel64 [ INFO ] Mutable: NUM_STREAMS : 1 [ INFO ] Mutable: INFERENCE_NUM_THREADS : 0 [ INFO ] Mutable: PERF_COUNT : NO [ INFO ] Mutable: INFERENCE_PRECISION_HINT : f32 [ INFO ] Mutable: PERFORMANCE_HINT : LATENCY [ INFO ] Mutable: EXECUTION_MODE_HINT : PERFORMANCE [ INFO ] Mutable: PERFORMANCE_HINT_NUM_REQUESTS : 0 [ INFO ] Mutable: ENABLE_CPU_PINNING : YES [ INFO ] Mutable: ENABLE_CPU_RESERVATION : NO [ INFO ] Mutable: SCHEDULING_CORE_TYPE : ANY_CORE [ INFO ] Mutable: MODEL_DISTRIBUTION_POLICY : "" [ INFO ] Mutable: ENABLE_HYPER_THREADING : YES [ INFO ] Mutable: DEVICE_ID : "" [ INFO ] Mutable: CPU_DENORMALS_OPTIMIZATION : NO [ INFO ] Mutable: LOG_LEVEL : LOG_NONE [ INFO ] Mutable: CPU_SPARSE_WEIGHTS_DECOMPRESSION_RATE : 1 [ INFO ] Mutable: DYNAMIC_QUANTIZATION_GROUP_SIZE : 32 [ INFO ] Mutable: KV_CACHE_PRECISION : u8 [ INFO ] Mutable: KEY_CACHE_PRECISION : u8 [ INFO ] Mutable: VALUE_CACHE_PRECISION : u8 [ INFO ] Mutable: KEY_CACHE_GROUP_SIZE : 0 [ INFO ] Mutable: VALUE_CACHE_GROUP_SIZE : 0 [ INFO ] openvino@976f86a38945:/opt/intel/openvino_2025.1.0.0$

So clearly, the GPU is not being detected.

From my searching online, it looks like Arc B series supposed was supposed to be added in 2024, so I'm not sure why my card is not being detected.

Additionally, I noticed that on the host OS, the intel_gpu_top command yields an error, but I think the intel_gpu_top binary is deprecated?

$ intel_gpu_top No device filter specified and no discrete/integrated i915 devices found

Re: OpenVINO from openvino/ubuntu20_dev:latest does not detect BattleMage B580

michal-miotk — Fri, 16 May 2025 15:07:27 GMT

Hi,

What clinfo command return ?

Re: OpenVINO from openvino/ubuntu20_dev:latest does not detect BattleMage B580

Zulkifli_Intel — Fri, 16 May 2025 20:01:28 GMT

Hi Haioken,

Thank you for reaching out.

I received the same output when running the hello_query_device sample:

Please Install the ocl-icd-libopencl1, intel-opencl-icd, intel-level-zero-gpu and level-zero apt packages:

apt-get update apt-get install -y ocl-icd-libopencl1 intel-opencl-icd intel-level-zero-gpu level-zero

If the driver cannot be installed due to a permission issue, try running Docker as the root user and install the driver again:

docker run \ -it \ --user root \ --device /dev/dri:/dev/dri \ --device-cgroup-rule='c 226:* rmw' \ --group-add=989 \ --rm \ openvino/ubuntu20_dev:latest

I managed to get the GPU detected:

Regards,

Zul

Re: OpenVINO from openvino/ubuntu20_dev:latest does not detect BattleMage B580

Haioken — Sat, 17 May 2025 01:06:15 GMT

clinfo inside the container yields:

Number of platforms 0

But on the host it's much more verbose. I'll attach that as a text file if anybody wants to take a look.

Zulkifli_Intel: Unfortunately, this made no improvement.
The packages within the container were already installed and up to date, and running container as root was also ineffective.
I even tried running the python based hello_query_device instead of the compiled binary cpp version (just in case) but that was also ineffective.

Re: OpenVINO from openvino/ubuntu20_dev:latest does not detect BattleMage B580

michal-miotk — Mon, 19 May 2025 16:17:55 GMT

please follow this instructions: Installing Client GPUs — Intel® software for general purpose GPU capabilities documentation

Re:OpenVINO from openvino/ubuntu20_dev:latest does not detect BattleMage B580

Zulkifli_Intel — Tue, 20 May 2025 11:14:04 GMT

Hi Haioken,

Can you share your Ubuntu version and kernel version?

Regards,

Zul

Re:OpenVINO from openvino/ubuntu20_dev:latest does not detect BattleMage B580

Zulkifli_Intel — Mon, 02 Jun 2025 18:22:06 GMT

Thank you for your question. If you need any additional information from Intel, please submit a new question as this thread is no longer being monitored.