topic Apollo Lake platform couldn't find eMMC storage issue in Embedded Intel Atom® Processors

Apollo Lake platform couldn't find eMMC storage issue

WHsia — Thu, 12 Jul 2018 08:17:11 GMT

When we use a Samsung eMMC storage device as second source but this this eMMC storage device is not in Apollo Lake component list ,

the system couldn't found this eMMC device , Do we need to update something if the eMMC storage device is not in Apollo Lake

component list ?

SOC : N3350

eMMC storage :

Sandisk : iNAND 7250A : pass

Samasung :KLMCG2KCTA-B041 : Fail

Adolfo_S_Intel — Thu, 12 Jul 2018 19:33:35 GMT

Hello, wayneh,

Could you please clarify what do you mean by "second source"?

Also please provide the following information:

1) What Operating System are you using?

2) Are you using your own board or a third party board?

3) Does the issue occurs if you use a different eMMC device?

Best Regards,

Adolfo Sanchez

WHsia — Fri, 13 Jul 2018 01:38:51 GMT

Hi Adolfo

second source is a alternative part by different vendor .

Also please provide the following information:

1) What Operating System are you using?

WIN10 IOT

2) Are you using your own board or a third party board?

Own board

3) Does the issue occurs if you use a different eMMC device?

Yes, but spec is the same , it is not in Intel Apollo Lake component list .

Adolfo_S_Intel — Fri, 13 Jul 2018 22:19:31 GMT

Hello, wayneh,

Does the issue occurs if you use a different Operating System?

Is the eMMC card detected by the firmware?

What partition table are you using gpt or mbr? Does changing the table has any effect on the issue?

Are you using the eMMC for OS booting, firmware or only as a storage device?

Has your board underwent an Schematic and Layout review from Intel?

Best Regards,

Adolfo Sanchez