topic Re: Intel Joule 570x User manual in Embedded Intel® Core™ Processors

Intel Joule 570x User manual

SebTims — Mon, 27 Feb 2023 15:40:02 GMT

Hi there,

Basic question but I can not find the user manual for the Intel Joule 570x development kit that I just bought. The link given in the kit (intel.com/joule/getstarted) does not work.

Where can I find the documentation and support for Intel Joule 570x development kit ?

Thanks in advance !

Re: Intel Joule 570x User manual

Diego_INTEL — Mon, 27 Feb 2023 23:21:20 GMT

Hello @SebTims:

Thank you for contacting Intel Embedded Community.

This product is discontinued and it seems the link is not working anymore. I found this link that may be helpful to you, containing the manual: https://www.manua.ls/intel/joule-570x-developer-kit/manual

This other link can be useful to check what is available to download for it:

https://www.intel.com/content/www/us/en/products/sku/96414/intel-joule-570x-developer-kit/downloads.html

Best regards,

@Diego_INTEL

Re: Intel Joule 570x User manual

SebTims — Tue, 28 Feb 2023 09:54:22 GMT

Hi @Diego_INTEL,

Thank you for your message. How come that the Intel Joule570x kit is still on sale but you don't provide the user manual anymore ? This is a scandal !

The links that you provide do not give a user manual, only a hardware description. Is there no user manual available, even if it is a 2017 version ?

Regards

Re: Intel Joule 570x User manual

Diego_INTEL — Tue, 28 Feb 2023 16:50:35 GMT

Hello @SebTims:

I understand, that's why I tried to help in what I can. Even the community isn't available, it was "Intel® Makers" community, available until June 15, 2020, this one is for embedded products.

https://www.intel.com/content/www/us/en/support/articles/000056806/boards-and-kits.html

It seems I don't find more links that can be of more help to you besides these ones:

https://www.mouser.com/datasheet/2/612/intel-joule-module-datasheet-1018643-1216094.pdf

https://community.element14.com/products/roadtest/rv/roadtest_reviews/117/intel_joule_570x_dev

Can you let us know where did you buy the product?

Best Regards,

@Diego_INTEL

Re: Intel Joule 570x User manual

SebTims — Wed, 01 Mar 2023 07:59:40 GMT

Hi,
Thank you for trying to help. Unfortunately, the information available will not be sufficient to allow me to handle the device correctly. I bought the kit from RS Component https://fr.rs-online.com/web/p/modules-de-developpement-pour-processeurs/1239801 (123-9801, ref GT.PDKW). So I just spent more than 300 EUR for nothing... I am very disappointed both by Intel and by RS.

Best regards,

Re: Intel Joule 570x User manual

Diego_INTEL — Wed, 01 Mar 2023 22:35:06 GMT

Hello @SebTims:

I see, it can be better to contact the store and tell the situation, as a reference you can use this link:

https://fr.rs-online.com/web/content/services

Here you can check the list of Intel® Distributor Partners for any future reference if you need:

https://www.intel.com/content/www/us/en/partner/showcase/partner-directory/distributor.html#sort=relevancy

You can choose the country where it suits best for you.

I hope next time you can have a better experience with any Intel® Products.

Best Regards,

@Diego_INTEL

Re: Intel Joule 570x User manual

DallasH — Wed, 05 Apr 2023 15:36:03 GMT

Hello @SebTims ,

Did you ever end up finding a data sheet for the 570X? I have the same board, and would like to use it for something other than a paperweight.

Thank you,

Dallas

Re: Intel Joule 570x User manual

SebTims — Wed, 05 Apr 2023 16:23:02 GMT

Hello @DallasH ,
No, I didn't find what I needed. But to complete the above answers, there are some youtube videos available, if that helps you...

Regards

Re: Intel Joule 570x User manual

DallasH — Wed, 05 Apr 2023 16:24:47 GMT

@SebTims
Thanks for getting back to me,

I will look into those.

Dallas