topic FPT error in Linux in Embedded Intel® Core™ Processors

FPT error in Linux

raymonda — Mon, 19 Feb 2024 07:24:13 GMT

hy all
I am trying to run FPT from a linux (64) on a COMe borde with TGL.

No matter what command I try to run I get the same error message:

Worning: Fail to read FW status register value.

Error 7: The function "GetSystemFirmwareTable" failed with windows error code: 12379

Can anyone help me make sense of this message?

thank you
raymond agarunov

Re: FPT error in Linux

CarlosAM_INTEL — Mon, 19 Feb 2024 17:08:23 GMT

Hello, @raymonda:

Thank you for contacting Intel Embedded Community.

We received your request, but we want to address the following questions:

What is the Linux Operating System (OS) related to the reported situation?

Could you please confirm if the device related to this situation has been designed by you or a third-party developer? In case it is a third-party device, please let us know the name of the manufacturer and the part number of the device.

Could you please mention the name of the manufacturer and part number?

Where do you purchase the device related to your requests?

We are waiting for your answer these questions.

Best regards,

@CarlosAM_INTEL.

Re: FPT error in Linux

raymonda — Tue, 20 Feb 2024 08:14:06 GMT

hi
i am using kontrons COMe-cTL6 E2 and i am runing an embedet linux i have customized and build using Yocto

My question is about the error that got using FPT. What does it mean and how can I solve it?

Re: FPT error in Linux

CarlosAM_INTEL — Tue, 20 Feb 2024 15:17:44 GMT

Hello, @raymonda:

Thanks for your clarification.

You should address as a reference your consultations related to the devices manufactured by the company listed in your previous communication by filling out the form stated on the following website:

https://www.kontron.com/en/contact

Best regards,

@CarlosAM_INTEL.