There is an issue with the memory information when using PTAT

Jeff_Hsiao — Fri, 19 Jul 2024 07:47:59 GMT

I'm currently using the Intel PTAT (637674_Intel_Power_Thermal_Analysis_Tool_for_Windows_Rev4_6) to validate the server, but the memory information is showing zero except for the power. Moreover, the system can recognize all the memory types and sizes. How to solve it?

Thanks!

Re: There is an issue with the memory information when using PTAT

CarlosAM_INTEL — Fri, 19 Jul 2024 20:55:55 GMT

Hello, @Swapna-:

Thank you for contacting Intel Embedded Support.

We have received your request but we want to address the following questions to understand it:

Could you please clarify if this request is related to a design developed by you, or if it is developed by a third-party company?

Could you please let us know the name of the manufacturer, the part number, and where we can find the information if this request is related to a third-party design?

In case it is your design, could you please let us the place of purchase of the cited Intel processor?

We are waiting for your reply.

Best regards,

@CarlosAM_INTEL.

topic There is an issue with the memory information when using PTAT in Embedded Intel® Core™ Processors

There is an issue with the memory information when using PTAT

Re: There is an issue with the memory information when using PTAT