topic Re: 32 Bits drivers needed for Intel Smart Sound Technology in Embedded Intel® Core™ Processors

32 Bits drivers needed for Intel Smart Sound Technology

Mvand1 — Wed, 25 Nov 2015 15:45:57 GMT

Hello,

I have a question about a hardware device where i can't find any working driver for it.... i hope someone here can help me..

When Windows 7 - 32 Bit is beeing installed on the laptop and the drivers will be downloaded from the product support page of HP. ( http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7834518&swLangOid=8&swEnvOid=4053 )

all devices can be installed except one device with the following hardware Id : 8086-9D70-21-00-103c-8101

This driver is a part of the audio card sw package SP72909.

when this driver is extracted and you will check ..\sp72909\HDAudioBusDrv\IntcAudioBus.inf

You will see only that this driver is suitable for x64 systems :

[Intel.NTAMD64.6.2]

%IntcAudioBus.DeviceDesc% = IntcAudioBus, PCI\VEN_8086&DEV_9D70&CC_0401 ; SPT-LP

%IntcAudioBus.DeviceDesc% = IntcAudioBus, PCI\VEN_8086&DEV_9D71&CC_0401

%IntcAudioBus.DeviceDesc% = IntcAudioBus, PCI\VEN_8086&DEV_9D72&CC_0401

%IntcAudioBus.DeviceDesc% = IntcAudioBus, PCI\VEN_8086&DEV_9D73&CC_0401

%IntcAudioBus.DeviceDesc% = IntcAudioBus, PCI\VEN_8086&DEV_9D74&CC_0401

%IntcAudioBus.DeviceDesc% = IntcAudioBus, PCI\VEN_8086&DEV_9D75&CC_0401

%IntcAudioBus.DeviceDesc% = IntcAudioBus, PCI\VEN_8086&DEV_9D76&CC_0401

%IntcAudioBus.DeviceDesc% = IntcAudioBus, PCI\VEN_8086&DEV_9D77&CC_0401

%IntcAudioBus.DeviceDesc% = IntcAudioBus, PCI\VEN_8086&DEV_9D70&CC_040380

This device is needed otherwise the audiocard of conexant can't be installed.

Re: 32 Bits drivers needed for Intel Smart Sound Technology

CarlosAM_INTEL — Wed, 25 Nov 2015 17:12:58 GMT

Hello Uni_TD,

Thank you for contacting the Intel Embedded Community.

In order to better understand your request, we would like to address the following questions:

In case that you have a branded PC, could you please tell us the model and manufacturer of the computer associated to this condition?

On the other hand, in case that you have an assembled system, could you please give us all the information related to the motherboard and processor associated to this problem?

Please let us know this information to have a better idea of your problem.

Thanks in advance for your cooperation to solve this inconvenience.

Best Regards,

Carlos_A.

Re: 32 Bits drivers needed for Intel Smart Sound Technology

Mvand61 — Thu, 26 Nov 2015 10:04:14 GMT

Hello Carlos,

Yes it's a brand of HP according the website are there 32 bits drivers for this laptop . HP delivers a driver for their soundcard with the build in drivers for the device above ( HDAUDIOBUS ).

But in this 32bit driver package that are online posted wil only be given the x64 drivers for the HDAUDIOBUS.

Productcode : L6L06AV

Product name: HP ProBook 450 G3

Re: 32 Bits drivers needed for Intel Smart Sound Technology

CarlosAM_INTEL — Thu, 26 Nov 2015 17:24:50 GMT

Hello Uni_TD,

Thanks for your reply.

We suggest you to contact the manufacturer of your computer to receive further help through the following web site as a reference:

http://support.hp.com/us-en http://support.hp.com/us-en

This suggestion is based on the following listed web sites as a reference as well:

http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Audio-Device-on-high-definition-audio-bus/td-p/240583 http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Audio-Device-on-high-definition-audio-bus/td-p/240583

http://support.hp.com/us-en/document/c00765866 http://support.hp.com/us-en/document/c00765866

http://support.hp.com/us-en/document/c01456295 http://support.hp.com/us-en/document/c01456295

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_45958_1 http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_45958_1

http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=1847962&docId=emr_na-c00726596&docLocale=en_US http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=1847962&docId=emr_na-c00726596&docLocale=en_US

Intel can give you generic drivers, which are not guaranteed to work properly with your third party computer. In case that you need them please use the /www.intel.com/p/en_US/support/detect?iid=dc_iduu Intel® Driver Update Utility.

Please keep in mind that the proper drivers are provided by the manufacturer of your computer.

Best Regards,

Carlos_A.

Re: 32 Bits drivers needed for Intel Smart Sound Technology

CLowr — Thu, 26 Nov 2015 19:23:39 GMT

Have you tried this

ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72909.html

SOFTPAQ FILE NAME: SP72909.exe FIXES: - Provides the updated driver.

Re: 32 Bits drivers needed for Intel Smart Sound Technology

Mvand61 — Fri, 27 Nov 2015 10:09:07 GMT

Yes i have tried it but in this Softwarepaq will only the x64 bit drivers provided , i got also a reply from hp how to disable the smart sound technology.

I have tryed this and it works correctly.

Re: 32 Bits drivers needed for Intel Smart Sound Technology

CarlosAM_INTEL — Fri, 27 Nov 2015 16:37:41 GMT

Hello Uni_TD,

Thanks for your update.

We are glad to hear that your problem has been solved.

Please do not hesitate to contact us again if you have any consultation related to Intel(R) Embedded products.

Best Regards,

Carlos_A.