topic Re: eeupdate ARM tool for I350 in Embedded Connectivity

eeupdate ARM tool for I350

JChen534 — Thu, 30 Jan 2020 18:18:11 GMT

Do you have eeupdate ARM tool for i350 ethernet controller?

Re: eeupdate ARM tool for I350

Mike_Intel — Fri, 31 Jan 2020 16:57:37 GMT

Hello JChen534,

Thank you for posting in Intel Ethernet Communities.

Regarding EEUpdate tool, please open our FAQ link:

https://www.intel.com/content/www/us/en/support/articles/000023048/network-and-i-o/ethernet-products.html

And you may contact Resource and Design Center for registration and access:

https://www.intel.com/content/www/us/en/design/resource-design-center.html

However, it is recommended that you contact the board vendormanufacturer for modification made on the onbaord NIC, the OEM board vendor is the best person to handle the customization that might have made on the NIC integrated and to avoid any warranty issue of the board in case there is.

If you have questions, please let us know.

Best regards,

Michael L.

Intel Customer Support

Under Contract to Intel Corporation

Re: eeupdate ARM tool for I350

JChen534 — Fri, 31 Jan 2020 18:48:16 GMT

Hi Michael,

I'm board designer.

Resource and Design Center couldn't find any latest eeupdate for arm.

We have eepromARMtool but it couldn't detect I350 chipset.

Could you please help to confirm how can we detect and update mac address for i350?

Thank you.

Re: eeupdate ARM tool for I350

Mike_Intel — Mon, 03 Feb 2020 10:37:22 GMT

Hello JChen534,

Base on your inquiry, we have specific forum for these issues and I will be transferring this thread for faster response.

Best regards,

Michael L.

Intel Customer Support

Under Contract to Intel Corporation

Re: eeupdate ARM tool for I350

CarlosAM_INTEL — Thu, 06 Feb 2020 00:20:38 GMT

Hello, @JChen534::

Thank you for contacting Intel Embedded Community.

The Intel(R) Network Connections Tools 24.0 PV LAN Software Tools document # 348742 has the EEupdate, can be found when you are logged into your Resource & Design Center (RDC) privileged account at the following website:

http://www.intel.com/cd/edesign/library/asmo-na/eng/348742.htm

The RDC Account Support form is the channel to process your account update request. It can be found at:

https://www.intel.com/content/www/us/en/forms/design/contact-support.html

Best regards,

@Mæcenas_INTEL.

Re: eeupdate ARM tool for I350

JChen534 — Thu, 06 Feb 2020 11:06:57 GMT

I downloaded Intel® Network Connections Tools 24.1 PV LAN Software Tools which files are almost the same before version and it was for x86 prosessor not arm prosessor.

Do you have arm prosessor tool for flashing binary at ethernet controller I350 and X550?

Re: eeupdate ARM tool for I350

CarlosAM_INTEL — Wed, 19 Feb 2020 03:45:38 GMT

Hello, @JChen534 :

Please follow the suggestions stated in sections 8 and 9, on pages 441 to 574 of the Intel(R) Ethernet Controller i350 Datasheet document # 336626. It can be found when you are logged into your Resource & Design Center (RDC) privileged account as well at the following website:

http://www.intel.com/cd/edesign/library/asmo-na/eng/336626.htm

The RDC Account Support form is the channel to process your account update request and any inconveniences related to the provided websites. It can be found at:

https://www.intel.com/content/www/us/en/forms/design/contact-support.html

Best regards,

@Mæcenas_INTEL.

Re: eeupdate ARM tool for I350

JChen534 — Thu, 26 Mar 2020 16:50:40 GMT

Hello

Question wasn't solved. I tried to use eepromaccesstool-0-7-9, but can't program X550AT and I350AM4.

Re: eeupdate ARM tool for I350

JChen534 — Thu, 26 Mar 2020 16:51:14 GMT

Please contact me by e-mail directly. Thank you !!!