topic Re: I210 EEupdate ARM tool issue in Embedded Connectivity

I210 EEupdate ARM tool issue

RSun — Thu, 02 May 2019 17:08:59 GMT

I use four I210 on board(CPU: Nvidia Xavier) , now we use EEupdate ARM tool(ver 0.6.7) , found Bus error and can not use any command excute any action, can you help check how to solve this issue?

Re: I210 EEupdate ARM tool issue

Caguicla_Intel — Fri, 03 May 2019 09:34:43 GMT

Hello RSun, Thank you for posting in Intel Ethernet Communities. Your query will be best answered by our Embedded Support team, we will help you to move this post to the designated team. Please feel free to contact us if you need assistance form Ethernet support team. If you have future questions related to embedded Ethernet, kindly submit your request on the link below: https://forums.intel.com/s/topic/0TO0P000000Pp3pWAC/embedded-connectivity?language=en_US Best regards, Crisselle C Intel Customer Support Under Contract to Intel Corporation

Re: I210 EEupdate ARM tool issue

CarlosAM_INTEL — Fri, 03 May 2019 23:04:54 GMT

Hello, @RSun:

Thank you for contacting Intel Embedded Community.

Could you please try to reproduce the cited situation using the Intel I210, I211, and X550 EEPROM Access Tool (EAT) version 0.7.3 document # 572162 and inform the results? It can be found when you are logged into your Resource & Design Center (RDC) privileged account at the following website:

http://www.intel.com/cd/edesign/library/asmo-na/eng/572162.htm

The RDC Account Support form is the channel to process your account update request. It can be found at:

https://www.intel.com/content/www/us/en/forms/design/contact-support.html

Best regards,

@Mæcenas_INTEL.