topic Re: Intel I210 NVM configuration utility in Embedded Connectivity

Intel I210 NVM configuration utility

JSarg2 — Thu, 18 Jun 2015 11:28:18 GMT

I'm using the Intel I210 (both IT and IS versions) in an embedded system. My understanding is that there is an configuration utility for the NVM in these chips. How do I get access to this utility?

Re: Intel I210 NVM configuration utility

Marcelo_M_Intel — Thu, 18 Jun 2015 14:37:15 GMT

Hello jonathansargent,

Welcome to the Intel Embedded Community.

We are checking your case and we will contact you as soon as possible.

Regards,

Marcelo Montero

Re: Intel I210 NVM configuration utility

RWata1 — Thu, 18 Jun 2015 17:42:34 GMT

You'll need eeupdate from document number 348742.

Ross

Re: Intel I210 NVM configuration utility

JSarg2 — Mon, 22 Jun 2015 17:17:15 GMT

Can I get a link or something to that document?

Jon

Re: Intel I210 NVM configuration utility

RWata1 — Mon, 22 Jun 2015 17:19:56 GMT

I don't work for Intel, so you'll have to get that from your Intel rep.

Ross

Re: Intel I210 NVM configuration utility

Natalie_Z_Intel — Mon, 22 Jun 2015 20:07:06 GMT

Hi, Jon! Document 348742 is classified as Intel Confidential. I understand that you are working with our team to work through the process of establishing a CNDA between your company and Intel.

Once a CNDA is created, we will cross reference that CNDA# and your Privileged account request. Once the Privileged account is created, then you'll be able to access the document https://www-ssl.intel.com/content/www/us/en/secure/intelligent-systems/privileged/quartzville-tools-284632.html?wapkw=348742 https://www-ssl.intel.com/content/www/us/en/secure/intelligent-systems/privileged/quartzville-tools-284632.html?wapkw=34… If you need assistance during this process, mailto:edc.support@intel.com edc.support@intel.com will be able to help you. LynnZ

Re: Intel I210 NVM configuration utility

JSarg2 — Tue, 30 Jun 2015 18:08:28 GMT

I have a privileged account now and was able to access the document. Thanks so much! Jon

Re: Intel I210 NVM configuration utility

Natalie_Z_Intel — Tue, 30 Jun 2015 18:23:39 GMT

- Glad we could help!

Re: Intel I210 NVM configuration utility

WDobb2 — Tue, 30 Aug 2016 09:37:02 GMT

Hi Lynn,

I am also looking for document # 348742 in order to install firmware in our I210 network controllers. I have a privileged account. However when I click on the download link in this page: http://www.intel.com/content/www/us/en/embedded/products/networking/ethernet-controller-i210-i211-family-software.html http://www.intel.com/content/www/us/en/embedded/products/networking/ethernet-controller-i210-i211-family-software.html I get a "Document not available" error.

Can you help me to get the Intel® Network Connections Tools so that we can use the I210 NICs on our boards ?

thanks in advance,

Winfried

Re: Intel I210 NVM configuration utility

CarlosAM_INTEL — Tue, 30 Aug 2016 15:12:14 GMT

Hello WinniePoe,

Thank you for contacting the Intel Embedded Community.

The requested tools can be found in the https://edc.intel.com/Link.aspx?id=3815 Intel(R) Network Connections Tools document # 348742.

We hope that this information may help you.

Best Regards,

Carlos_A.

Re: Intel I210 NVM configuration utility

WDobb2 — Tue, 30 Aug 2016 15:43:01 GMT

Hello Carlos,

Yes, I know that the tools are in document # 348742. However every time I try to download this document I get a "Document not available. The content you requested is no longer available. We regret any inconvenience this may cause." To be exactly I end up at this page: http://www.intel.com/content/www/us/en/intelligent-systems/expired-error.html http://www.intel.com/content/www/us/en/intelligent-systems/expired-error.html

Can you please check if the link for document # 348742 is still correct ?

Thanks so much in advance,

Winfried

Re: Intel I210 NVM configuration utility

CarlosAM_INTEL — Tue, 30 Aug 2016 15:50:20 GMT

Hello WinniePoe,

Thanks for your reply.

Could you please verify if the problem persists with the following website?

https://edc.intel.com/Link.aspx?id=3815 https://edc.intel.com/Link.aspx?id=3815

Thanks in advance for your help.

Best Regards,

Carlos_A.

Re: Intel I210 NVM configuration utility

WDobb2 — Tue, 30 Aug 2016 16:14:29 GMT

Hi Carlos,

Thanks for the reply. When I use the above link, I end up on the same "Document not available" web page. I tried with both Firefox and Chrome.

I was able to download the I210 firmware document (I210_I211_Production_images.zip) without problems, however there is something strange with the firmware installation tools link.

best regards,

Winfried

Re: Intel I210 NVM configuration utility

WDobb2 — Fri, 02 Sep 2016 16:44:03 GMT

Unfortunately it is still not possible to download document # 348742.

Is there any update regarding this issue ? We urgently need to get our I210 NIC controllers working.

thanks in advance,

Winfried

Re: Intel I210 NVM configuration utility

Adolfo_S_Intel — Wed, 07 Sep 2016 21:54:50 GMT

WinniePoe

I tested the link, at it seems to be working, please try again and let us know if you have any problem.

Best Regards,

Adolfo

Re: Intel I210 NVM configuration utility

WDobb2 — Thu, 08 Sep 2016 09:07:37 GMT

Hi Adolfo,

Yes, the link is working now.

Thanks a lot for your help !

regards,

Winfried

Re: Intel I210 NVM configuration utility

WDobb2 — Thu, 08 Sep 2016 16:35:21 GMT

I encountered another problem: document # 348742 contains the programs 'eeupdate', 'lanconf' and 'nvmupdate' for Linux x86 and x86_64.

However the the I210 NICs that I am trying to program are soldered to a PCB with an ARMv7 processor (NXP i.MX6).

Are the above tools also available for Linux ARMv7 ? If not, how can we program the I210 NICs on our boards ?

Thanks in advance,

Winfried

Re: Intel I210 NVM configuration utility

Adolfo_S_Intel — Thu, 08 Sep 2016 19:30:46 GMT

Hello WinniePoe,

Thanks for your update.

In order to better understand this situation, we would like to address the following questions:

Could you please clarify us if the affected design has been developed by you or a third party company? In case that it is a third party design please let us know all the information related to it.

Could you please confirm us if the affected design has been reviewed by Intel?

Please let us know the requested information.

Best Regards,

AdolfoS on behalf of Carlos_A.

Re: Intel I210 NVM configuration utility

WDobb2 — Thu, 08 Sep 2016 20:08:47 GMT

Hi Adolfo, Carlos,

The PCB was designed internally by one of our hardware engineers. I know he has been in touch with people from Intel with regard to the I210 NIC, but I don't know if they reviewed the design.

I will ask my colleague tomorrow morning and let you know.

best regards,

Winfried

Re: Intel I210 NVM configuration utility

EVonk — Fri, 09 Sep 2016 07:12:01 GMT

Hi Adolfo,

The design was developed by me and is largely based on Intel's reference design. It has not been reviewed by Intel.

best regards,

Erik