topic Re:insmod i40e driver error in Embedded Connectivity

insmod i40e driver error

deven_zhu — Wed, 21 Oct 2020 18:48:52 GMT

the i40e eth driver used version is i40e-2.10.19.82

when we insmod this eth driver, insmod command enter D status(TASK_UNINTERRUPTIBLE) and its stack shows:

the older eth driver version(not sure which version) not enter D status during insmod, but cause the kernel dmesg shows:

Is this a known problem？and is there any way around it?

Thanks

Re: insmod i40e driver error

deven_zhu — Wed, 21 Oct 2020 13:02:06 GMT

the stack show:

Re:insmod i40e driver error

Mike_Intel — Thu, 22 Oct 2020 03:55:08 GMT

Hello deven_zhu,

Thank you for posting in Intel Ethernet Communities.

For us to further check the issue, let me clarify first if you are designing a system with embedded Intel network card?

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel Customer Support Technicians

Re: Re:insmod i40e driver error

deven_zhu — Thu, 22 Oct 2020 04:54:30 GMT

yes, some server products of our company are using i40e network card.

This problem has caused some influence on our version release. If this issue fixed, please let me know as soon as possible.

thanks

Re:insmod i40e driver error

Mike_Intel — Thu, 22 Oct 2020 06:01:34 GMT

Hello deven_zhu,

Base on your inquiry, we have specific forum for these issues and I will be transferring this thread for faster response.

Best regards,

Michael L.

Intel Customer Support Technicians

Re: insmod i40e driver error

CarlosAM_INTEL — Thu, 22 Oct 2020 14:32:52 GMT

Hello, @deven_zhu:

Thank you for contacting Intel Embedded Community.

We suggest using the latest version of the cited driver (Version: 2.13.10) and let us know the results. You can find it on the following website:

https://downloadcenter.intel.com/download/24411/Intel-Network-Adapter-Driver-for-PCIe-40-Gigabit-Ethernet-Network-Connections-Under-Linux-

In case the problem persists, could you please let us know if the affected NIC card has been developed by you or by another developer? Could you please inform the name of the manufacturer, part number, and model of the affected units if they are developed by another company? On the other hand, could you please inform the part number of the Ethernet controller related to the affected design if it has been developed by you?

We are waiting for your answer.

Best regards,

@CarlosAM_INTEL.

Re: insmod i40e driver error

deven_zhu — Fri, 23 Oct 2020 01:19:02 GMT

when we upgrade the version of firmware, Both driver version work ok.

Thanks for your suggestion

Re: insmod i40e driver error

CarlosAM_INTEL — Fri, 23 Oct 2020 13:50:21 GMT

Hello, @deven_zhu:

Thanks for your reply.

We are glad that our suggestion solved your problem.

Please do not hesitate to contact us again if you have any problem related to Intel Embedded products.

Best regards,

@CarlosAM_INTEL.