topic Re: Thunderbolt controller 15D2 in Embedded Connectivity

Thunderbolt controller 15D2

AMaso10 — Sat, 04 Apr 2020 04:40:05 GMT

Hello since few days a failure notice screenshot attached pop up stating that i have a problem with the Thunderbolt controller firmware.

was contacting Asus Germany and till today no one there was qualified to submit

a solution for my problem.

Looking

in the device manager i found that the thunderbolt is an Intel product from the

Intel cooperation.

I hope that someone have an advice for me

Regards

Re: Thunderbolt controller 15D2

CarlosAM_INTEL — Sat, 04 Apr 2020 04:47:11 GMT

Hello, @AMaso10:

Thank you for contacting Intel Embedded Community.

Your consultations should be addressed through the channels listed on the following website:

https://thunderbolttechnology.net/contact

Best regards,

@Mæcenas_INTEL.

Re: Thunderbolt controller 15D2

AMaso10 — Sat, 04 Apr 2020 05:05:20 GMT

Thank you for the prombt answer

Re: Thunderbolt controller 15D2

Chao0724 — Mon, 16 Jan 2023 04:12:35 GMT

Hi Amaso10,

My Asus laptop has Thunderbolt Controller 15D2 as well and is having the same issue as yours. Has your Thunderbolt issue been resolved successfully? If it does, could you please share with me the solutions. Thanks.

Re: Thunderbolt controller 15D2

CarlosAM_INTEL — Mon, 16 Jan 2023 16:25:09 GMT

Hello, @Chao0724:

Thank you for contacting Intel Embedded Community.

Based on the information stated on the following website:

https://www.thunderbolttechnology.net/contact

You should address as a reference your consultations to the channels stated on the following website:

https://www.asus.com/support/

Best regards,

@CarlosAM_INTEL.