topic Re: Cannot find "513655-i210-i211-production-images" in Embedded Connectivity

Cannot find "513655-i210-i211-production-images"

YuxiaoJi — Wed, 04 Nov 2020 02:15:47 GMT

Hi:

I'm using I210-AT chip, and I need to flash the image into the externel flash. But I cannot find the 513655 images mentioned in the "ethernet-controller-i210-i211-faq", can you send me the download link or the images please? Many thanks!

BR,

Yuxiao

Re: Cannot find "513655-i210-i211-production-images"

CarlosAM_INTEL — Wed, 04 Nov 2020 17:42:06 GMT

Hello, @YuxiaoJi:

Thank you for contacting Intel Embedded Community.

You can find the Intel® Ethernet Controller I210 and I211- AT Production NVM Images document # 513655 when you are logged into your Resource and Design Center (RDC) privileged account on the following website:

https://cdrdv2.intel.com/v1/dl/getContent/513655

You should fill out the form stated on the following website when you have problems with the provided website or want to update your RDC account:

https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html

Best regards,

@CarlosAM_INTEL.

Re: Cannot find "513655-i210-i211-production-images"

YuxiaoJi — Thu, 05 Nov 2020 00:50:56 GMT

Hi @CarlosAM_INTEL :

Thanks a lot! I've got the images

BR,

Yuxiao

Re: Cannot find "513655-i210-i211-production-images"

CarlosAM_INTEL — Thu, 05 Nov 2020 15:33:55 GMT

Hello, @YuxiaoJi:

We are glad that our previous communication is useful.

Please do not hesitate to contact us again if you have any questions related to Intel Embedded devices.

Best regards,

@CarlosAM_INTEL.

Re: Cannot find "513655-i210-i211-production-images"

CvCharlieMynott — Fri, 11 Jun 2021 07:17:04 GMT

Hi Carlos

I've used the #513655 document for copper connection (TBase1000 via magnetics and CAT5). Is there a different configuration file for backplane mode connection (802.3ap / 1000 Base KX) ?

Additionally, we have had to reduce the speed of the copper designs to 100 Base T. Could you confirm that the MDI_MINUS and MDI_PLUS ports are voltage driven, require no pull-ups and that the centre tap of the magnetics should not be connected to a bias voltage? (In order to get the design to work, we have had to connect MDI ports to +3V3 via 50 ohm resistors and connect the magnetic centre tap to 3V3).

Schematic attached

charlie.mynott@crystalvision.tv

Charlie

Re: Cannot find "513655-i210-i211-production-images"

CarlosAM_INTEL — Fri, 11 Jun 2021 15:09:41 GMT

Hello, @CvCharlieMynott:

Thank you for contacting Intel Embedded Community.

We sent an email to the address associated with this account with suggestions that may help you.

You should know that this is a public place, where you should avoid include private or confidential information, such as your business email address or information cover by NDAs.

Best regards,

@CarlosAM_INTEL.

Re: Cannot find "513655-i210-i211-production-images"

hori — Wed, 27 Apr 2022 12:03:57 GMT

Hello.

cannot access

https://cdrdv2.intel.com/v1/dl/getContent/513655

it says "Not Authorized to Access".

what's the problem?

Re: Cannot find "513655-i210-i211-production-images"

CarlosAM_INTEL — Thu, 28 Apr 2022 15:42:14 GMT

Hello, @hori:

Thank you for contacting Intel Embedded Community.
You need to have a Resource and Design Center (RDC) privileged account to have access to more documents that may help you on the provided website.
The RDC Account Support form is the channel to process your account update process by filling out the form stated on the following website:
https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html
You should use a business email address to evade any inconvenience. Please avoid the free email provider's address (such as the provided by Hotmail, Gmail, Yahoo, or others).

Best regards,
@CarlosAM_INTEL.

Re: Cannot find "513655-i210-i211-production-images"

Jesonwang — Fri, 25 Aug 2023 07:17:34 GMT

Hello @CarlosAM_INTEL :

Have you resolved the relevant issue yet.If yes,can you give me the Documents for my email-Address 554911643@qq.com.Thank you very much.

Re: Cannot find "513655-i210-i211-production-images"

Diego_INTEL — Fri, 25 Aug 2023 23:54:41 GMT

Hello @Jesonwang,

Thank you for contacting Intel Embedded Community.

What is the issue that you have?

Also, we can't share any restricted documents. If you need any documentation from RDC that is confidential, you will need a Premier account in order to get access to them. The links that are shared in this Forum required the Premier account first.

You can check this link if you need further information:

https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html

My apologies for the inconvenience.

Best regards,

@Diego_INTEL

Re: Cannot find "513655-i210-i211-production-images"

cae0n — Wed, 30 Aug 2023 16:36:55 GMT

Hi Carlos,

Thank you for providing the links to the I210 and I211 production images.

I'm struggling to find the production images for the i226, can you provide a link to those please?

Thank you,

Re: Cannot find "513655-i210-i211-production-images"

CarlosAM_INTEL — Wed, 30 Aug 2023 21:17:52 GMT

Hello, @cae0n:

Thank you for contacting Intel Embedded Community.

The information that may help you is stated in the following website:

https://www.intel.com/content/www/us/en/products/details/ethernet/gigabit-controllers/i226-controllers/docs.html

Best regards,

@CarlosAM_INTEL.

Re: Cannot find "513655-i210-i211-production-images"

cae0n — Fri, 08 Sep 2023 22:02:01 GMT

Carlos,

This webpage you linked to does not have any production images for the i226.

There is a guide for using the EEPROM access and a datasheet for the i226 but there are NO images!!!

I need an image to program in my i226-IT units! Where can I find these images???

For example the i210 images are here: http://www.intel.com/cd/edesign/library/asmo-na/eng/513655.htm

now where are the i226 images?!?

I just want to program my i226!!!! why is this so difficult???

Thank you,

Cameron Bolton

Re: Cannot find "513655-i210-i211-production-images"

Diego_INTEL — Fri, 08 Sep 2023 22:23:21 GMT

Hello @cae0n,

I'm truly sorry for the troubles.

You may check the document #686540 - Intel® Ethernet Controller I226 NVM

https://www.intel.com/content/www/us/en/secure/content-details/686540/intel-ethernet-controller-i226-nvm.html

Please, let me know if this is enough or if you need anything else.

Best regards,

@Diego_INTEL

Re: Cannot find "513655-i210-i211-production-images"

cae0n — Mon, 11 Sep 2023 23:37:53 GMT

Hi Diego,

That is very helpful; thank you very much.

Unfortunately it doesn't resolve my problem.

My i226 has the following PCI IDs:

Vendor: 0x8086

Device: 0x125F

The binaries you supplied seem to only be valid for 0x125B, 0x125C, 0x125D device IDs. Do you have a version of the image for the 0x125F device?

Sincerely,

Cameron Bolton

Re: Cannot find "513655-i210-i211-production-images"

Diego_INTEL — Tue, 12 Sep 2023 00:02:21 GMT

Hello @cae0n,

You are very welcome and yes, 0x125F is because is blank, according to the datasheet, document #596659, in page 28:

Yours is I226-IT correct? You may use the image 0x125D.

Also, document #574707 - Intel® Client Ethernet Message of the Week (Intel I219, I225, I226), has further information regarding the documentation for these controllers, it may be helpful for you to have and the datasheet.

Best regards,

@Diego_INTEL

Re: Cannot find "513655-i210-i211-production-images"

cae0n — Tue, 12 Sep 2023 17:03:13 GMT

Hi Diego,

Again, thank you for the tremendously helpful info.

Can you link to this "#574707 - Intel® Client Ethernet Message of the Week (Intel I219, I225, I226)" document? I cannot seem to find it anywhere.

Also, yes our i226 is specifically an i226-IT.

I'm able to write the binary file you provided (specifically FXVL_125D_IT_2MB_2.22.bin) to the "Shared Flash" and I get the "Shared Flash Image updated sucessfully" message.

I then completely power cycle the board. However, my i226 is still not operating, in fact nothing has changed.

It still shows up in the eeupdate utility as an empty flash and device manager still shows it as not having a driver.

I uploaded two screenshots to this post. One shows me programming the binary file into the shared flash, and the other shows the i226 device still not loaded in device manager after power cycling the system.

Can you tell me if I'm doing anything wrong in my programming procedure based on my screenshot? I am following all the steps I can find online.

Do you have any additional documentation on the process for updating the flash on the i226?

Thank you,

Cameron Bolton

Re: Cannot find "513655-i210-i211-production-images"

Diego_INTEL — Tue, 12 Sep 2023 23:24:34 GMT

Hello @cae0n,

Oh, sometimes the tool doesn't do anything, and must try again. Can you try with the following commands, I hope this helps.

$ cp ../../FXVL_125D_IT_2MB_2.22.bin firmware
$ ./eeupdate64e /nic=1 /data firmware

Edit: I forgot to add you the link.

https://www.intel.com/content/www/us/en/secure/content-details/574707/intel-client-ethernet-message-of-the-week.html?DocID=574707

About the EEupdate, only the txt file that comes in the document #615722

Best regards,

@Diego_INTEL