topic Re: (Re-Posted) Errors while running Ethernet Port Configuration Tool on ESXi 8.0 U2 in Embedded Connectivity

(Re-Posted) Errors while running Ethernet Port Configuration Tool on ESXi 8.0 U2

justanengineer — Thu, 25 Jan 2024 17:22:14 GMT

(Re-posting in this forum per Intel Support) Hello. I'm attempting to run the EPCT on ESXi 8.x. I've downloaded 1.40.5.5 and followed the instructions to install using the following command:

esxcli software vib install -d <path/package_file>.zip

Further instructions for running / accessing the tool are not specifically given for ESXi.

My second attempt followed a post on this forum. I tried uploading the tool to my ESXi datastore and running the standalone application (as in 'sh ./epctn64e') This fails with syntax errors, and I've downloaded previous versions to see if I am hitting some sort of bug. I have attached a screenshot of these failures.

How do instantiate / access the tool after following the ESXi installation instructions in the README?

Thanks all.

Re: (Re-Posted) Errors while running Ethernet Port Configuration Tool on ESXi 8.0 U2

CarlosAM_INTEL — Thu, 25 Jan 2024 20:54:57 GMT

Hello, @justanengineer:

Thank you for contacting Intel Embedded Community.

We received your request, but we want to address the following questions to understand the situation:

Could you please clarify if this request is related to a design developed by you or if it is a third-party company device? What is the part number of the Intel device associated with your design?

Could you please let us know the name of the manufacturer, the part number, and where we can find the information if this request is related to a third-party design?

Is this forum a duplicate of the one stated in the following website created by you?

https://community.intel.com/t5/Ethernet-Products/Errors-while-running-Ethernet-Port-Configuration-Tool-on-ESXi-8/m-p/1565936

We are waiting for your answer.

Best regards,

@CarlosAM_INTEL.

Re: (Re-Posted) Errors while running Ethernet Port Configuration Tool on ESXi 8.0 U2

justanengineer — Sat, 27 Jan 2024 00:37:34 GMT

The part is an 'Intel E810-CQDA2 Ethernet 100Gb 2-port QSFP28 OCP3 Adapter for HPE'. The HPE Part Number is P22767-B21.

Yes, this is a duplicate post, I was directed via an email from Intel Customer Support to post in this forum instead of the ethernet forum.

Re: (Re-Posted) Errors while running Ethernet Port Configuration Tool on ESXi 8.0 U2

justanengineer — Sat, 27 Jan 2024 01:03:29 GMT

@CarlosAM_INTELI am not asking a question about an HPE product. I am requesting support for the Intel Ethernet Port Configuration Tool, and all I really need is some instruction on how to run it on ESXi. I find it extremely rude that on a public community forum hosted by your company, you would say "go to HPE's website"

It's possible I did a poor job of explaining my issue.

Here is the tool that I am requesting support for.
https://www.intel.com/content/www/us/en/download/19435/ethernet-port-configuration-tool-all-supported-oss.html

And here are threads with other people asking for (and receiving) support for that same tool, including for 3rd party adapters.
https://community.intel.com/t5/Embedded-Connectivity/epct64e-Error-quot-Cannot-initialize-adapter-quot/m-p/1560580#M5083

https://community.intel.com/t5/Ethernet-Products/Installing-Running-Ethernet-Port-Configuration-Tool-on-ESXi-7-0/m-p/1308206

Re: (Re-Posted) Errors while running Ethernet Port Configuration Tool on ESXi 8.0 U2

CarlosAM_INTEL — Sat, 27 Jan 2024 01:09:08 GMT

Hello, @justanengineer:

Thanks for your reply.

The information stated on the following website may help you:

https://www.intel.com/content/www/us/en/support/articles/000088770/ethernet-products/800-series-network-adapters-up-to-100gbe.html

Best regards,

@CarlosAM_INTEL

Re: (Re-Posted) Errors while running Ethernet Port Configuration Tool on ESXi 8.0 U2

justanengineer — Sat, 27 Jan 2024 01:13:47 GMT

@CarlosAM_INTELThanks. I've watched that video. Unfortunately it shows how to run the tool on Windows but does not give hints about ESXi.

Do you have anyone internal with experience with the tool? It feels like it should be simple, I specifically want directions for running the tool after I have installed it as a VIB. I do not see a related namespace in the esxcli, although the installation was successful and running it directly (similar to how you would in Windows) is throwing the errors in my original screenshot.

Re: (Re-Posted) Errors while running Ethernet Port Configuration Tool on ESXi 8.0 U2

CarlosAM_INTEL — Wed, 31 Jan 2024 23:52:40 GMT

Hello, @justanengineer:

Thanks for your reply.

We have sent an email to the address related to this account with information that may help you.

Best regards,

@CarlosAM_INTEL.

Re: (Re-Posted) Errors while running Ethernet Port Configuration Tool on ESXi 8.0 U2

equinoctial — Wed, 02 Apr 2025 06:12:07 GMT

Did you get a chance to try below:

After installing EPCT vib package, run #/opt/epctn64e/bin/epctn64e command.