topic Re:E810-XXV and E810-C Compatiablity with debian in Ethernet Products

E810-XXV and E810-C Compatiablity with debian

Pratik-A — Wed, 04 May 2022 08:15:05 GMT

As in document 705813 is given that E810 series does not support debian but as the document is few months old has anything changed or is there a firmware issue because we are receiving low performance on debian as compared to Ubuntu or RedHat.

Re:E810-XXV and E810-C Compatiablity with debian

Mike_Intel — Thu, 05 May 2022 03:17:25 GMT

Hello Pratik-A,

Thank you for posting in Intel Ethernet Communities.

For us to further check the issue, please provide the following details.

Can you provide the link of the document that you are referring for us to have checked and updated?
Are you designing a system with embedded E810?

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support

Re: Re:E810-XXV and E810-C Compatiablity with debian

Pratik-A — Thu, 05 May 2022 07:27:42 GMT

Hi Michael,

The document that we are referring to is:
https://downloadmirror.intel.com/721354/Adapter_User_Guide_27.0.pdf

Regards,
Pratik

Re:E810-XXV and E810-C Compatiablity with debian

Mike_Intel — Fri, 06 May 2022 01:17:18 GMT

Hello Pratik-A,

Appreciate the quick reply. The document that you provided is dated January 21, 2022 so this is still new and yes Debian OS is not supported as per the document.

Let me also provide this link as our official supported OS link and it was last reviewed on 04/13/2022. So this list is latest and I am sorry to say that Debian OS is not on the list.

https://www.intel.com/content/www/us/en/support/articles/000025890/ethernet-products.html

However, if your network card is onboard or embedded on your board. The OS validation will now depend on the motherboard. Are you using an onboard E810?

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support

Re: Re:E810-XXV and E810-C Compatiablity with debian

Pratik-A — Tue, 10 May 2022 04:36:50 GMT

Hi Michael,

Thank you for the information.

Regards,
Pratik

Re:E810-XXV and E810-C Compatiablity with debian

Caguicla_Intel — Wed, 11 May 2022 03:58:11 GMT

Hello Pratik,

You're welcome.

If no other assistance is needed, please be informed that we will now close this thread. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.

Have a good day and stay safe!

Best regards,

Crisselle C.

Intel Customer Support