topic Re: Increase Receive buffer under windows 11 in Ethernet Products

Increase Receive buffer under windows 11

zsabhi — Fri, 27 Jan 2023 08:29:05 GMT

Greetings

Up untill now i have been working with the killer E2500 GiGabit controller with the configuratoin below :

- Receive buffer = 1024 Mo

- transmit buffer = 256 Mo

When i switch to the the killer E2600 GiGabit controller, i couldn't increase the size of the receive buffer nor the transmit one

The version of the pilote i m using is :

- 1168.8.515.2022

I m really in need of the 1024 Mo as a size of receive buffer

Thanks for your help

Zak

Re:Increase Receive buffer under windows 11

Shaq_Intel — Sun, 29 Jan 2023 21:32:47 GMT

Hi Zsabhi

For the Killer e2600 gigabit ethernet controller, you can try to adjust the setting under speed and duplex. You can refer to the link below for the setting and some info regarding the e2600 ethernet controller.

https://www.intel.com/content/www/us/en/support/articles/000058908/ethernet-products/intel-killer-ethernet-products.html

Let me know if the article help with your issue.

Regards,

Shaq_Intel

Re: Increase Receive buffer under windows 11

zsabhi — Mon, 30 Jan 2023 08:49:38 GMT

Thanks for your reply , still i ve already adjusted my speed and duplex ( jumbo packet too ) to the max yet for some reason my receive buffer attribut is limitted to 512 mo as shown in the pixture below

Any thing i can do to push it to 1024 ?

Thanks

Re:Increase Receive buffer under windows 11

Shaq_Intel — Tue, 31 Jan 2023 02:20:41 GMT

Hi ZSabhi,

It seem that the buffer still cap at 512mb. When you change to e2600 have you try to activate the jumbo frame package?

You can refer to below link and see if it help.

https://www.intel.com/content/www/us/en/support/articles/000005593/ethernet-products.html

Shaq_Intel

Re: Increase Receive buffer under windows 11

zsabhi — Tue, 31 Jan 2023 12:45:46 GMT

Greetings , yeah the jumbo packet are set to the max 9kb, the only issue i have is the the 512mb cap that i can not increase

Re:Increase Receive buffer under windows 11

Shaq_Intel — Wed, 01 Feb 2023 20:39:21 GMT

Hi Zsabhi,

Let me try to ask our engineer regarding this see if there is any hardware related or any limitation on the card. I will update you as soon as possible.

Shaq_Intel

Re: Increase Receive buffer under windows 11

zsabhi — Thu, 02 Feb 2023 10:23:09 GMT

hi Shaq

Thanks a lot will be waiting for you reply

Zak

Re:Increase Receive buffer under windows 11

Shaq_Intel — Sun, 05 Feb 2023 20:40:22 GMT

Hi Zsabhi,

After discussing with the Engineer and my senior there mention this detail to me.

"There is no option for 1.0 Gbps Full Duplex with our Ethernet drivers. Auto Negotiation will give you a 1.0 Gbps link speed, provided your other networking equipment auto-negotiates correctly. Also, check the connection of the Ethernet cable into every piece of networking equipment, as well as your computer. Make sure each cable is labeled Cat 6 or Cat 7."

Make sure that your other equipment is supported and the network card can auto negotiate to bring the speed to 1028mb or 1Gb.

Regards,

Re:Increase Receive buffer under windows 11

Shaq_Intel — Tue, 07 Feb 2023 02:45:42 GMT

Hi zsabhi,

Good day and I hope everything is great!

This is just a follow up regarding the issue of your reported with us.

If you have additional questions or clarifications, feel free to let us know.

Should there be no response from you, I’ll make sure to reach out within 2 business day.

Let us know if there are any preferred date/time to reach you so that we can revert accordingly. Thanks.

Regards,

Shaq_Intel

Re: Increase Receive buffer under windows 11

zsabhi — Tue, 07 Feb 2023 09:03:22 GMT

Greetin shaq

sorry for the delay,

I am a bit lost concenring the reply of your colleague, since with the killer E2500 GiGabit controller, i Did have the 1GB frame buffer in reception while the the killer E2600 doesn't include this option.

The hardware set up concerning the cables is up to day ( using cat 7 cables ), so the only thing to see is the computer configuration, if so what should i look for

Thanks

Zakaria Sabhi

Re:Increase Receive buffer under windows 11

Shaq_Intel — Wed, 08 Feb 2023 05:03:38 GMT

Hi Zsabhi,

Thank you for your feedback regarding the hardware and the cable that you are using. If like this let me escalate this issue to my senior and they will get in touch with you regarding this issue.

Shaq_Intel

Re: Increase Receive buffer under windows 11

zsabhi — Wed, 08 Feb 2023 07:56:16 GMT

Thank you

Re:Increase Receive buffer under windows 11

Shaq_Intel — Mon, 27 Feb 2023 21:09:15 GMT

Hi Sabhi,

As for your issue, This is what the engineering team response, it was due to the manufacturer base different. The E2500 card is a Qualcomm based card while the E2600 is Realtek based. The difference in frame buffer size is due to manufacturer preference. That why the e2600 have different buffer size.

Shaq_Intel.

Re:Increase Receive buffer under windows 11

Shaq_Intel — Wed, 01 Mar 2023 04:59:57 GMT

Hi Sabhi,

Good day and I hope everything is great!

This is just a follow up regarding the issue of your reported with us.

If you have additional questions or clarifications, feel free to let us know.

Should there be no response from you, I’ll make sure to reach out within 2 business day.

Let us know if there are any preferred date/time to reach you so that we can revert accordingly. Thanks.

Shaq_Intel

Re:Increase Receive buffer under windows 11

Shaq_Intel — Fri, 03 Mar 2023 00:36:27 GMT

Hi Zsabhi.

Good day and hope that you are doing well.

This is just a follow up regarding the issue of your reported with us. We know that this is important for you to get it resolved and it is also equally important for us to get you the right solution.

Since we have not seen an update for several days, hence we will proceed with the case closure after 2 business day.

You can still re-open the case by logging into your web portal or replying to this email.

Please note that if the case is re-opened more than 15 days after closure, a new case will be created with a reference to the original case.

Shaq_Intel