topic NHI350AM4,SLJ3Z failure rate in Ethernet Products

NHI350AM4,SLJ3Z failure rate

zhongxing — Wed, 15 Mar 2023 12:26:20 GMT

Hello, I am looking to request reliability data, specifically failure in time rates, for the following Intel products. NHI350AM4,SLJ3Z Your site says you will provide that info on request, and it would be greatly appreciated Thank you

Re:NHI350AM4,SLJ3Z failure rate

JunAn_Intel — Wed, 15 Mar 2023 21:58:58 GMT

Hello Zhongxing,

Thank you for posting in Intel Ethernet Communities.

May I know where do you get the info from the site you mentioned?

For your information, FPGA products reliability report is made and uploaded to RDC website. Refer to below link:

https://www.intel.com/content/www/us/en/design/resource-design-center.html

Now, customer needs to visit RDC site and get the report by themselves.

Once visit to RDC, the customer can use keyword in search box to look for the reliability report.

Keyword: 2021 reliability monitoring

Since the reliability report is Intel confidential information, the RDC registration is required by the customer with CNDA.

If the customer cannot find out or cannot access 2021 reliability report, the customer is required for RDC registration, please get the registration in the RDC website.

The following links are direct links to understand about RDC access.

Resource & Design Center (RDC) - RDC User Guide

https://edc.intel.com/content/www/us/en/design/~/resource-design-center-rdc-user-guide/

How to Get Access - RDC User Guide

https://edc.intel.com/content/www/us/en/resources-documentation/rdc-user-guide/getting-access/

How Do I Request an Intel Resource & Design Center (RDC) Account?

https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-design-cent...

When anyone download the RDC document from the RDC website, the downloaded document shows a watermark at all pages of the document background. That watermark is one’s own e-mail address.

We recommend that the customer perform self-registration to get the access to confidential RDC document.

To know the MTBF or Failure-in-time rate (FIT), you may refer to the following solution:

https://www.intel.com/content/www/us/en/support/programmable/articles/000078299.html

Looking forward to your reply.

Best regards,

JunAn_Intel

Intel Customer Support

Re:NHI350AM4,SLJ3Z failure rate

JunAn_Intel — Mon, 20 Mar 2023 04:12:25 GMT

Hello Zhongxing,

I hope you're having a wonderful day. I am just sending a soft follow up to check if you still have questions or clarifications. We will wait for your reply.

If you have questions, please let us know. Thank you.

Best regards,

JunAn_Intel

Intel Customer Support

Re:NHI350AM4,SLJ3Z failure rate

JunAn_Intel — Mon, 27 Mar 2023 00:36:06 GMT

Hello Zhongxing,

I hope you're having a wonderful day. I am just sending a follow up to check if you still have questions or clarifications. We will wait for your reply. As for now, we will be closing your thread.

If you want to continue support, please reply to this community thread and we will reopen your case or create a new one so that we can continue to support you.

Thank you.

Regards,

JunAn_Intel.

Intel Customer Support