topic intel i225-v capped at 100gb in Ethernet Products

intel i225-v capped at 100gb

mrbig1479 — Fri, 18 Aug 2023 16:55:58 GMT

hi , i saw this was posted by several users , but i didn't see any solution for it

my connection is capped at 100

my mobo is gigabyte z690 aero g

any solution for this issue ? tried changing cabbles and it seems it's capped in the windows as can see in the screenshot

Re: intel i225-v capped at 100gb

AlHill — Fri, 18 Aug 2023 17:11:36 GMT

Is there a switch in the middle, and does it have the proper cableing to the router?

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: intel i225-v capped at 100gb

mrbig1479 — Fri, 18 Aug 2023 17:15:09 GMT

please see the generated report

Re: intel i225-v capped at 100gb

mrbig1479 — Sun, 20 Aug 2023 04:25:18 GMT

also there is no switch and i checked the cables , with no difference.

Re:intel i225-v capped at 100gb

Yogaeasvaran — Mon, 21 Aug 2023 10:24:59 GMT

Greetings Mr. Shahar,

Thank you for contacting Intel Customer Support.

We gather some information from the report that you provided earlier.

Board Model: Gigabyte

System Model: Z690 AERO G

Platform: Desktop

Driver version (current): "2.1.3.3"

OS Name: Microsoft Windows 11 Pro x64bits

You may try to follow this step to change configuration first:

On the ethernet adapter right click -> properties -> configure -> advanced -> speed / duplex ---- changed from Auto to 1.0Gbps

Once complete the steps, please perform clean driver installation.

1. Uninstall the ethernet driver

2. Restart the PC

3. Re-install the latest driver and check the speed.

Link to install the drivers:

https://www.gigabyte.com/Motherboard/Z690-AERO-G-DDR4-rev-1x/support#support-dl-driver-lan

Thank You & Regards

Yogaeasvaran

Intel® Customer Support

Re: Re:intel i225-v capped at 100gb

mrbig1479 — Mon, 21 Aug 2023 18:39:48 GMT

dear Yogaeasvaran , i tried changing the speed (only have 2.5gbs half duplex to select ) - didn't help

i uninstalled , restart the PC , and when pc rebotted the driver was already installed with no diffrence, still capped at 100mb for both upload and download (BTW it should be only100 on upload , the download should be 1000mb )

Re:intel i225-v capped at 100gb

Yogaeasvaran — Tue, 22 Aug 2023 08:02:04 GMT

Greetings Mr. Shahar,

Thanks for the feedback and you have tried all the steps provided by Intel and unfortunately the issue still persist.

Intel® Ethernet Controller is embedded on Original Equipment Manufacturer (OEM) system, it's best to check with the manufacturer as the software drivers linked from Intel page are generic versions and can be used for general purposes.

To avoid any potential installation incompatibilities on OEM system, Intel recommends checking with the OEM and use the software provided via system manufacturer.

Please check with the Gigabyte support to isolate this issue.

Thank You & Regards

Yogaeasvaran

Intel® Customer Support

Re:intel i225-v capped at 100gb

Yogaeasvaran — Fri, 25 Aug 2023 09:12:28 GMT

Greetings Mr. Shahar,

Regarding your case number 05953600, we are following up to find out if you were able to complete the actions, we previously recommended.

Please reply to this thread to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!

Thank You & Regards

Yogaeasvaran

Intel® Customer Support

Re:intel i225-v capped at 100gb

Yogaeasvaran — Mon, 04 Sep 2023 06:45:20 GMT

Greetings Mr. Shahar,

Regarding your case number 05953600, we are following up to find out if you were able to complete the actions, we previously recommended.

Please reply to this thread to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!

Thank You & Regards

Yogaeasvaran

Intel® Customer Support

Re:intel i225-v capped at 100gb

Yogaeasvaran — Thu, 07 Sep 2023 07:08:52 GMT

Greetings Mr. Shahar,

Regarding your case number 05953600, we are following up 3rd time to find out if you were able to complete the actions, we previously recommended.

Please reply to this thread to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!

Thank You & Regards

Yogaeasvaran

Intel® Customer Support

Re:intel i225-v capped at 100gb

Yogaeasvaran — Sun, 10 Sep 2023 07:48:49 GMT

Greetings Shahar,

Kindly note that as we have not received any response from our previous follow-ups, we will be closing this request.

If you have any more questions in the future, please don't hesitate to post a new question, as this thread will no longer be monitored.

Thank You & Regards

Yogaeasvaran

Intel® Customer Support