topic Re:URGENT NEED OF INFORMATION - FFV1_ATTRIBUTECOLLECTION_20231010 in Ethernet Products

URGENT NEED OF INFORMATION - FFV1_ATTRIBUTECOLLECTION_20231010

PARAGSHENAI — Sun, 15 Oct 2023 09:18:00 GMT

Hello Team,

This is Parag from Flex-Component engg. I need your support on the below listed parts from Intel.

Please help me to provide the data as soon as possible.

ITEM NUMBER	DESCRIPTION	MPN	STORAGE TEMPRATURE	REFLOW TEMPARETURE	DATASHEET LINK/PDF
FFV1H-ICS-1043-00	IC,LAN,X557-AT4,FCBGA,576P	EZX557AT4 SLKW3, 941995
FFV1H-CPU-0222-01	NIL, CPU, ATOM PROCESSOR, P532	NN8069204099502 SRL3R, 99AM3N

Waiting for your response.

Kindly share the information via email. It will help for us.

Thanks,

Re: URGENT NEED OF INFORMATION - FFV1_ATTRIBUTECOLLECTION_20231010

PARAGSHENAI — Mon, 16 Oct 2023 12:30:33 GMT

Hello Team,

A Gentle Reminder.

This is Parag from Flex-Component engg. I need your support on the below listed parts from Intel.

Please help me to provide the data as soon as possible.

ITEM NUMBER	DESCRIPTION	MPN	STORAGE TEMPRATURE	REFLOW TEMPARETURE	DATASHEET LINK/PDF
FFV1H-ICS-1043-00	IC,LAN,X557-AT4,FCBGA,576P	EZX557AT4 SLKW3, 941995
FFV1H-CPU-0222-01	NIL, CPU, ATOM PROCESSOR, P532	NN8069204099502 SRL3R, 99AM3N

Waiting for your response.

Kindly share the information via email. It will help for us.

Thanks,

Re:URGENT NEED OF INFORMATION - FFV1_ATTRIBUTECOLLECTION_20231010

IntelSupport — Wed, 18 Oct 2023 12:53:23 GMT

Hello PARAGSEHNAI,

Thank you for posting on the Intel️® communities.

Below are information that you need for Intel® Ethernet Connection X557-AT4.

But please be informed that we do not support ATOM. Thus we do not have the datasheet handy with us now.

Rest assure, we will transfer you to the correct team for the Intel Atom® Processor P5322 datasheet.

ITEM NUMBER	DESCRIPTION	MPN	STORAGE TEMPRATURE	REFLOW TEMPARETURE	DATASHEET LINK/PDF
FFV1H-ICS-1043-00	IC,LAN,X557-AT4,FCBGA,576P	EZX557AT4 SLKW3, 941995			https://www.intel.com/content/www/us/en/content-details/334279/intel-x557-at-at2-at4-10-gbe-phy-ethernet-connection-datasheet.html
FFV1H-CPU-0222-01	NIL, CPU, ATOM PROCESSOR, P532	NN8069204099502 SRL3R, 99AM3N			https://www.intel.com/content/www/us/en/products/sku/134797/intel-atom-processor-p5322-9m-cache-2-2ghz/ordering.html

Best regards,

Nurhayati

Intel Customer Support Technician

Re: Re:URGENT NEED OF INFORMATION - FFV1_ATTRIBUTECOLLECTION_20231010

PARAGSHENAI — Wed, 18 Oct 2023 14:03:36 GMT

Hello Nurhayti,

Thanks a lot for your response.

1. For EZX557AT4 SLKW3, 941995 this part number I found storage temperature but can't find reflow temperature. Could you please help me to provide it as soon as possible? It is very urgent request from our side.

2. For NN8069204099502 SRL3R, 99AM3N this part number, I am not able to open the datasheet link provided by you. So that didn't get required data by this link. Could you please help me to confirm once? You can fill the table below with the PDF/datasheet.

If possible, then please provide us the correct contact person/Email for this request so that we can directly contact via Email.

Waiting for your response.

Regards,

Re:URGENT NEED OF INFORMATION - FFV1_ATTRIBUTECOLLECTION_20231010

IntelSupport — Thu, 19 Oct 2023 08:21:00 GMT

Hello PARAGSEHNAI,

Thank you for your reply.

Below are information that you need for Intel® Ethernet Connection X557-AT4.

Please also try the new link I provided for Intel Atom® Processor P5322.

We will get back to you as soon as we received the information on the Intel Atom® Processor P5322 datasheet.

ITEM NUMBER

DESCRIPTION

MPN

STORAGE TEMPRATURE

REFLOW TEMPARETURE

DATASHEET LINK/PDF

FFV1H-ICS-1043-00

IC,LAN,X557-AT4,FCBGA,576P

EZX557AT4 SLKW3, 941995

Operating Temperature Range

0°C to 55°C

Operating Temperature (Maximum)

55 °C

Operating Temperature (Minimum)

0 °C

https://www.intel.com/content/www/us/en/products/sku/88341/intel-ethernet-connection-x557at4/specifications.html

FFV1H-CPU-0222-01

NIL, CPU, ATOM PROCESSOR, P532

NN8069204099502 SRL3R, 99AM3N

https://ark.intel.com/content/www/us/en/ark/products/134797/intel-atom-processor-p5322-9m-cache-2-2ghz.html

Best regards,

Nurhayati

Intel Customer Support Technician

Re:URGENT NEED OF INFORMATION - FFV1_ATTRIBUTECOLLECTION_20231010

IntelSupport — Thu, 19 Oct 2023 09:16:02 GMT

Hello PARAGSEHNAI,

I have an update for you. Please go thru below link to find the datasheet for Intel Atom® Processor P5322:

https://www.intel.com/content/www/us/en/support/articles/000006900/processors.html

I would also like to confirm with you if you could contact your field Application Engineer (FAE) or AE to get the information since this processor is a tray units.

Please let us know the outcome after you have checked it and will be happy to assist if any other troubleshooting required for this issue.

Best regards,

Nurhayati

Intel Customer Support Technician

Re:URGENT NEED OF INFORMATION - FFV1_ATTRIBUTECOLLECTION_20231010

IntelSupport — Tue, 24 Oct 2023 12:56:36 GMT

Hi PARAGSEHNAI,

Regarding your thread, we are following up to find out if you were able to complete the actions, we previously recommended.

Please reply to this email to confirm, so we can continue helping with a resolution. Looking forward to receiving your reply!

Thank You.

Regards,

Nurhayati

Intel® Customer Support

Re:URGENT NEED OF INFORMATION - FFV1_ATTRIBUTECOLLECTION_20231010

IntelSupport — Wed, 25 Oct 2023 12:14:17 GMT

Hello PARAGSHENAI,

Good day,

This message is to inform you about the thread closure. Since a new case has been open, we will now communicate thru the new case by email.

Once the thread is closed, it will no longer be monitored by Intel.

Best Regards,

Nurhayati

Intel® Customer Support

Re: Re:URGENT NEED OF INFORMATION - FFV1_ATTRIBUTECOLLECTION_20231010

PARAGSHENAI — Wed, 25 Oct 2023 12:52:02 GMT

Hello Nurhayati,

Good day!!

Thanks for your response.

Could you please help me to provide the details which you have with you via email?? As I am facing difficulties while communicating from here. And I didn't get the proper response from your end as well. Please help me to support by email. I have received one email from Intel Support regarding the case creation, but i am not able to find out from where we can be reaching to the case.

Requesting you to share your email ID. It will help us a lot.

Regards,

Parag.

Re: URGENT NEED OF INFORMATION - FFV1_ATTRIBUTECOLLECTION_20231010

PARAGSHENAI — Tue, 14 Nov 2023 16:30:44 GMT

Hello Nurhayati,

Good day!!

Thanks for your response.

Requesting you to share your email ID. It will help us a lot.

ITEM NUMBER

DESCRIPTION

MPN

REFLOW TEMPARETURE

DATASHEET LINK/PDF

FFV1H-ICS-1043-00

IC,LAN,X557-AT4,FCBGA,576P

EZX557AT4 SLKW3, 941995

FFV1H-CPU-0222-01

NIL, CPU, ATOM PROCESSOR, P532

NN8069204099502 SRL3R, 99AM3N

Regards,

Parag.

Re: URGENT NEED OF INFORMATION - FFV1_ATTRIBUTECOLLECTION_20231010

PARAGSHENAI — Thu, 16 Nov 2023 16:16:22 GMT

Hello Nurhayati,

Good day!!

Thanks for your response.

Requesting you to share your email ID. It will help us a lot.

ITEM NUMBER

DESCRIPTION

MPN

REFLOW TEMPARETURE

DATASHEET LINK/PDF

FFV1H-ICS-1043-00

IC,LAN,X557-AT4,FCBGA,576P

EZX557AT4 SLKW3, 941995

FFV1H-CPU-0222-01

NIL, CPU, ATOM PROCESSOR, P532

NN8069204099502 SRL3R, 99AM3N

Regards,

Parag.