https://community.intel.com/t5/Ethernet-Products/%E5%85%B3%E4%BA%8ENHI350-NCSI%E6%8E%A5%E5%8F%A3%E7%94%A8%E4%BA%8EBMC-AST2500-%E5%85%B1%E4%BA%AB%E7%BD%91%E5%8F%A3%E5%BC%80%E6%9C%BA%E5%90%8E%E8%BF%9BBIOS%E7%95%8C%E9%9D%A2%E4%B8%A2%E5%8C%85%E9%97%AE%E9%A2%98/m-p/1658837#M39878 <P>Hi JYu3,</P><P><BR /></P><P>Since we have not seen an update, we will be closing this forum case from our end.&nbsp;If you need any additional information, please submit a new question as this thread will no longer be monitored.</P><P><BR /></P><P>Regards,</P><P>Sazzy_Intel</P><P>Intel Customer Support Technician</P><BR /> Tue, 21 Jan 2025 02:50:29 GMT Sazirah 2025-01-21T02:50:29Z https://community.intel.com/t5/Ethernet-Products/%E5%85%B3%E4%BA%8ENHI350-NCSI%E6%8E%A5%E5%8F%A3%E7%94%A8%E4%BA%8EBMC-AST2500-%E5%85%B1%E4%BA%AB%E7%BD%91%E5%8F%A3%E5%BC%80%E6%9C%BA%E5%90%8E%E8%BF%9BBIOS%E7%95%8C%E9%9D%A2%E4%B8%A2%E5%8C%85%E9%97%AE%E9%A2%98/m-p/1656722#M39844 <P>您好！<BR />&nbsp; &nbsp; 我们项目在兆芯KH-40000/16服务器平台使用NHI350AM4 网络芯片，支持NCSI和WOL，BMC的共享网口是通过NCSI连接到NHI350AM4,现在有个问题，在主板开机后进BIOS界面过程中BMC共享网口会down等十几秒会up，这期间会丢包，请问这个问题如何来解决。附件是BMC 测试log 。</P> Tue, 14 Jan 2025 02:01:20 GMT https://community.intel.com/t5/Ethernet-Products/%E5%85%B3%E4%BA%8ENHI350-NCSI%E6%8E%A5%E5%8F%A3%E7%94%A8%E4%BA%8EBMC-AST2500-%E5%85%B1%E4%BA%AB%E7%BD%91%E5%8F%A3%E5%BC%80%E6%9C%BA%E5%90%8E%E8%BF%9BBIOS%E7%95%8C%E9%9D%A2%E4%B8%A2%E5%8C%85%E9%97%AE%E9%A2%98/m-p/1656722#M39844 JYu3 2025-01-14T02:01:20Z https://community.intel.com/t5/Ethernet-Products/%E5%85%B3%E4%BA%8ENHI350-NCSI%E6%8E%A5%E5%8F%A3%E7%94%A8%E4%BA%8EBMC-AST2500-%E5%85%B1%E4%BA%AB%E7%BD%91%E5%8F%A3%E5%BC%80%E6%9C%BA%E5%90%8E%E8%BF%9BBIOS%E7%95%8C%E9%9D%A2%E4%B8%A2%E5%8C%85%E9%97%AE%E9%A2%98/m-p/1657083#M39849 <P>Hi JYu3,</P><P><BR /></P><P>Thank you for posting in Intel Ethernet Communities.</P><P><BR /></P><P>Regarding packet loss issue, we would advise you to open a case through IPS at premiersupport.intel.com. IPS team will assist you further on this since they are more expert in this issue.</P><P><BR /></P><P>If you have any other questions, please let me know.</P><P><BR /></P><P>Regards,</P><P>Sazzy_Intel</P><BR /> Wed, 15 Jan 2025 03:04:20 GMT https://community.intel.com/t5/Ethernet-Products/%E5%85%B3%E4%BA%8ENHI350-NCSI%E6%8E%A5%E5%8F%A3%E7%94%A8%E4%BA%8EBMC-AST2500-%E5%85%B1%E4%BA%AB%E7%BD%91%E5%8F%A3%E5%BC%80%E6%9C%BA%E5%90%8E%E8%BF%9BBIOS%E7%95%8C%E9%9D%A2%E4%B8%A2%E5%8C%85%E9%97%AE%E9%A2%98/m-p/1657083#M39849 Sazirah 2025-01-15T03:04:20Z https://community.intel.com/t5/Ethernet-Products/%E5%85%B3%E4%BA%8ENHI350-NCSI%E6%8E%A5%E5%8F%A3%E7%94%A8%E4%BA%8EBMC-AST2500-%E5%85%B1%E4%BA%AB%E7%BD%91%E5%8F%A3%E5%BC%80%E6%9C%BA%E5%90%8E%E8%BF%9BBIOS%E7%95%8C%E9%9D%A2%E4%B8%A2%E5%8C%85%E9%97%AE%E9%A2%98/m-p/1658165#M39866 <P>Hi JYu3,</P><P><BR /></P><P>Good day.</P><P><BR /></P><P>I would like to follow up with you regarding this issue. May I know if you are able to create a case through IPS?</P><P><BR /></P><P>If you require any assistance, please let me know.</P><P><BR /></P><P>Regards,</P><P>Sazzy_Intel</P><BR /> Sat, 18 Jan 2025 05:20:44 GMT https://community.intel.com/t5/Ethernet-Products/%E5%85%B3%E4%BA%8ENHI350-NCSI%E6%8E%A5%E5%8F%A3%E7%94%A8%E4%BA%8EBMC-AST2500-%E5%85%B1%E4%BA%AB%E7%BD%91%E5%8F%A3%E5%BC%80%E6%9C%BA%E5%90%8E%E8%BF%9BBIOS%E7%95%8C%E9%9D%A2%E4%B8%A2%E5%8C%85%E9%97%AE%E9%A2%98/m-p/1658165#M39866 Sazirah 2025-01-18T05:20:44Z https://community.intel.com/t5/Ethernet-Products/%E5%85%B3%E4%BA%8ENHI350-NCSI%E6%8E%A5%E5%8F%A3%E7%94%A8%E4%BA%8EBMC-AST2500-%E5%85%B1%E4%BA%AB%E7%BD%91%E5%8F%A3%E5%BC%80%E6%9C%BA%E5%90%8E%E8%BF%9BBIOS%E7%95%8C%E9%9D%A2%E4%B8%A2%E5%8C%85%E9%97%AE%E9%A2%98/m-p/1658837#M39878 <P>Hi JYu3,</P><P><BR /></P><P>Since we have not seen an update, we will be closing this forum case from our end.&nbsp;If you need any additional information, please submit a new question as this thread will no longer be monitored.</P><P><BR /></P><P>Regards,</P><P>Sazzy_Intel</P><P>Intel Customer Support Technician</P><BR /> Tue, 21 Jan 2025 02:50:29 GMT https://community.intel.com/t5/Ethernet-Products/%E5%85%B3%E4%BA%8ENHI350-NCSI%E6%8E%A5%E5%8F%A3%E7%94%A8%E4%BA%8EBMC-AST2500-%E5%85%B1%E4%BA%AB%E7%BD%91%E5%8F%A3%E5%BC%80%E6%9C%BA%E5%90%8E%E8%BF%9BBIOS%E7%95%8C%E9%9D%A2%E4%B8%A2%E5%8C%85%E9%97%AE%E9%A2%98/m-p/1658837#M39878 Sazirah 2025-01-21T02:50:29Z