topic Re:Problems with my NIC in Ethernet Products

Problems with my NIC

indra0120 — Fri, 04 Jul 2025 17:25:51 GMT

Hi, I'm having some issues with my network card on arch linux.

I described this issue in the arch forum already so to avoid repeating everything twice i will just link that conversation (it's just 8 posts so far): https://bbs.archlinux.org/viewtopic.php?pid=2249813#p2249813

I'm really struggling to find a way to fix this issue, i thought maybe asking here would help me more since this is the official intel forum.

NIC: Intel I219-V.

OS: Arch Linux 6.15.4-arch2-1 - Dual booted with Windows 11 (had Wake on Lan activated)

Some of the testing i discussed in the arch forum, since then i tried updating the NVM using the Ethernet update tool but this is the result:

EDIT: I solved it by disabling Network Stack in the bios configuration.

Re:Problems with my NIC

pujeeth — Tue, 08 Jul 2025 19:58:26 GMT

Hello indra0120,

Greetings!!

Thank you for reaching out to the Intel support. We acknowledge receipt of your concern and want to assure you that assisting you is our top priority. To effectively troubleshoot the issue you're facing, we require some additional information from your end.

Could you kindly provide the following details:

1)Could you please provide the system details.

2)Please elaborate on the exact issue you are facing?

Regards,

Pujeeth

Intel Customer Support Technician

Re:Problems with my NIC

pujeeth — Tue, 08 Jul 2025 19:58:47 GMT

Hello indra0120,

Greetings!!

Could you kindly provide the following details:

1)Could you please provide the system details.

2)Please elaborate on the exact issue you are facing?

Regards,

Pujeeth

Intel Customer Support Technician

Re:Problems with my NIC

Subhashish — Fri, 11 Jul 2025 18:59:50 GMT

Hello indra0120,

Greetings !!

We have reviewed your queries on Arch Linux and this forum. We also notice below comment in end:

EDIT: I solved it by disabling Network Stack in the bios configuration.

We would like to confirm whether the issue is resolved and if any other assistance is required from our end. Please feel free to write back in case of any other assistance required. Else we will proceed with closure of this ticket.

Regards,

Subhashish_Intel.

Re:Problems with my NIC

pujeeth — Mon, 14 Jul 2025 16:00:28 GMT

Hello indra0120,

Greetings!!

This is the first follow-up regarding the issue you reported to us.

We wanted to inquire whether you had the opportunity to review the information we requested.

Regards,

Pujeeth

Intel Customer Support Technician

Re:Problems with my NIC

pujeeth — Wed, 16 Jul 2025 19:28:15 GMT

Hello indra0120,

Greetings!!

This is the second follow-up regarding the reported issue. We're eager to ensure a swift resolution and would appreciate any updates or additional information you can provide.

Regards,

Pujeeth

Intel Customer Support Technician