topic Re: Intel RealSense Camera R200, Depth Stream Problem in Items with no label

Intel RealSense Camera R200, Depth Stream Problem

sali17 — Tue, 08 Dec 2015 17:58:16 GMT

Hi!

I am having trouble with depth stream from realsense camera R200. It looks very noisy. I have tried uninstalling and re-installing both the SDK and DCM but it doesn't fix the problem. I am wondering if anyone else has had this problem? Below is a screenshot from camera explorer (left: color & depth stream, top right: color stream, bottom right: depth stream).

Thanks!

Re: Intel RealSense Camera R200, Depth Stream Problem

IUman — Wed, 09 Dec 2015 22:36:16 GMT

Hello Alis,

Thank you for joining the Intel communities.

I sorry for the problem you have experienced with the Intel RealSense Camera R200.

Could you please provide us with the model of you computer?

Please see some http://www.intel.com/support/peripherals/smartdevices/rs-camera/sb/CS-035553.htm Tips for Interacting with the Intel® RealSense™ Camera F200

Please download the latest driver here:

https://downloadcenter.intel.com/download/25044/Intel-RealSense-Depth-Camera-Manager-DCM- Download Intel® RealSense™ Depth Camera Manager (DCM)

Regards!

Ivan

Re: Intel RealSense Camera R200, Depth Stream Problem

sali17 — Wed, 09 Dec 2015 22:56:09 GMT

Hi Ivanu_intel,

I have Lenovo (model: 10AL000XUS). I have upgraded to Windows 10.

Thanks.

Re: Intel RealSense Camera R200, Depth Stream Problem

IUman — Thu, 10 Dec 2015 15:51:28 GMT

In this case, I recommend updating the chipset driver, the graphics driver and all of the latest drivers for this computer based on the model you have and Windows 10. This is the link I found for your drivers.

http://support.lenovo.com/cr/es/products/desktops-and-all-in-ones/thinkcentre-m-series-desktops/thinkcentre-m83 http://support.lenovo.com/cr/es/products/desktops-and-all-in-ones/thinkcentre-m-series-desktops/thinkcentre-m83

NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

Please restart your PC every time you install a driver and make sure Windows is up to date, also I would recommend contacting Lenovo to do a BIOS update to the latest version in your system or to check for a new BIOS version.

Regards!

Ivan