topic Re: Install Intel RealSense viewer on windows 7 in Items with no label

Install Intel RealSense viewer on windows 7

ECosn — Wed, 19 Sep 2018 08:28:01 GMT

Hello,

I'm trying to install Inter RealSense viewer, I used the file Intel.RealSense.SDK.exe found on GitHub, version 2.16.0.

I'm using windows 7.

I manage to make the installation, but when I open Intel RealSense Viewer, it directly stops with an error.

Could you please help me?

Thank you,

Emmanuel

Re: Install Intel RealSense viewer on windows 7

MartyG — Wed, 19 Sep 2018 08:38:37 GMT

RealSense SDK 2.0 is not officially supported on Windows 7. The official minimum is Windows 8.1.

The RealSense development team did do some testing with a tool called UVC to try to bypass the Windows drivers on Windows 7 but experienced problems.

https://github.com/IntelRealSense/librealsense/tree/master/src/win7/winusb_uvc librealsense/src/win7/winusb_uvc at master · IntelRealSense/librealsense · GitHub

https://github.com/IntelRealSense/librealsense/issues/1243# issuecomment-368941056 Installing SDK 2.0 on Windows 7 · Issue # 1243 · IntelRealSense/librealsense · GitHub

If you want to know more about this, I recommend posting a question about this on the RealSense GitHub site. You can post a question there by going to the link below and clicking on the 'New Issue' button.

https://github.com/IntelRealSense/librealsense/issues Issues · IntelRealSense/librealsense · GitHub

Re: Install Intel RealSense viewer on windows 7

ECosn — Wed, 19 Sep 2018 08:49:32 GMT

OK, thank you for the quick answer.

Emmanuel

Re: Install Intel RealSense viewer on windows 7

MartyG — Tue, 25 Sep 2018 18:37:58 GMT

Windows 7 support has been added in the latest 2.16.1 SDK release.