https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673050#M15610 <P>No, there are two drivers there - one nvidia, and one intel. Select the intel driver.</P><P>&nbsp;</P><P>Doc</P><P>&nbsp;</P> Wed, 01 Apr 2020 04:55:40 GMT AlHill 2020-04-01T04:55:40Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673034#M15594 <P>help me</P> Tue, 31 Mar 2020 21:30:17 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673034#M15594 mhafi5 2020-03-31T21:30:17Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673035#M15595 <P>You didn't provide any information about your system and setup? How we can help you?</P><P>&nbsp;</P><P>Leon</P><P>&nbsp;</P> Tue, 31 Mar 2020 23:33:02 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673035#M15595 LeonWaksman 2020-03-31T23:33:02Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673036#M15596 <P>What setup program?</P><P>What drivers?</P><P>What version of windows 10? 1909?</P><P>What is the model number of your laptop or desktop?</P><P>&nbsp;</P><P>Doc</P><P>&nbsp;</P> Tue, 31 Mar 2020 23:33:54 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673036#M15596 AlHill 2020-03-31T23:33:54Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673037#M15597 <P>Display adapter shows as microsoft basic display adapter . windows 8.1 pro . acer aspire e1 432</P> Tue, 31 Mar 2020 23:40:04 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673037#M15597 mhafi5 2020-03-31T23:40:04Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673038#M15598 <P>What is your processor model number?</P><P>What setup program?</P><P>What drivers?</P><P>&nbsp;</P><P>Doc</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 31 Mar 2020 23:45:37 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673038#M15598 AlHill 2020-03-31T23:45:37Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673039#M15599 <P>processor model number : Intel® Celeron® Processor 2957U</P><P>2M Cache, 1.40 GHz</P><P>setup program : display adapter </P><P>drivers :&nbsp;Intel® HD Graphics driver</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 31 Mar 2020 23:54:01 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673039#M15599 mhafi5 2020-03-31T23:54:01Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673040#M15600 <P>Seems to me you are trying to run Windows 8.1 on a laptop designed for Linux, correct?</P><P><A href="https://www.acer.com/ac/en/KH/content/model/NX.MH9ST.002">https://www.acer.com/ac/en/KH/content/model/NX.MH9ST.002</A></P><P>&nbsp;</P><P>Doc</P><P>&nbsp;</P> Wed, 01 Apr 2020 00:03:05 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673040#M15600 AlHill 2020-04-01T00:03:05Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673041#M15601 <P>yeah . </P> Wed, 01 Apr 2020 00:50:42 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673041#M15601 mhafi5 2020-04-01T00:50:42Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673042#M15602 <P>Can you confirm with acer that this laptop will support windows?</P><P>&nbsp;</P><P>Doc</P> Wed, 01 Apr 2020 00:53:30 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673042#M15602 AlHill 2020-04-01T00:53:30Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673043#M15603 <P>i dont get it. my laptop being run the windows not linux</P> Wed, 01 Apr 2020 00:57:53 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673043#M15603 mhafi5 2020-04-01T00:57:53Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673044#M15604 <P>When you purchased this laptop, did it have Linux or windows on it?</P><P>&nbsp;</P><P>Doc</P> Wed, 01 Apr 2020 01:04:18 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673044#M15604 AlHill 2020-04-01T01:04:18Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673045#M15605 <P>windows</P> Wed, 01 Apr 2020 01:11:50 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673045#M15605 mhafi5 2020-04-01T01:11:50Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673046#M15606 <P><span class="lia-inline-image-display-wrapper" image-alt="..jpg"><img src="https://community.intel.com/t5/image/serverpage/image-id/1838i07FF36B7711A1008/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="..jpg" alt="..jpg" /></span></P> Wed, 01 Apr 2020 01:27:17 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673046#M15606 mhafi5 2020-04-01T01:27:17Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673047#M15607 <P>need help solved the problem. microsoft basic display adapter <span class="lia-inline-image-display-wrapper" image-alt="a.jpg"><img src="https://community.intel.com/t5/image/serverpage/image-id/1839iBA22AA7E953EA061/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="a.jpg" alt="a.jpg" /></span></P> Wed, 01 Apr 2020 01:31:43 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673047#M15607 mhafi5 2020-04-01T01:31:43Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673048#M15608 <P>Select Windows 8.1, and download the intel VGA driver from here:</P><P><A href="https://www.acer.com/ac/en/US/content/support-product/4925?b=1">https://www.acer.com/ac/en/US/content/support-product/4925?b=1</A></P><P>&nbsp;</P><P>Doc</P><P>&nbsp;</P> Wed, 01 Apr 2020 01:34:53 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673048#M15608 AlHill 2020-04-01T01:34:53Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673049#M15609 <P>it failed to install because this laptop not support nvidia but support intel</P> Wed, 01 Apr 2020 01:40:20 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673049#M15609 mhafi5 2020-04-01T01:40:20Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673050#M15610 <P>No, there are two drivers there - one nvidia, and one intel. Select the intel driver.</P><P>&nbsp;</P><P>Doc</P><P>&nbsp;</P> Wed, 01 Apr 2020 04:55:40 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673050#M15610 AlHill 2020-04-01T04:55:40Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673051#M15611 <P>so what I need to do ?</P> Wed, 01 Apr 2020 14:33:05 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673051#M15611 mhafi5 2020-04-01T14:33:05Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673052#M15612 <OL><LI>Al's instructions where accurate. First you should open the <A href="https://www.acer.com/ac/en/US/content/support-product/4925?b=1" target="_self" alt="https://www.acer.com/ac/en/US/content/support-product/4925?b=1">Acer Download Page</A>. Then <U>you have to select Windows 8.1 64 bit</U> Operating System. Finally you need download the Intel Graphics Driver (see the attached image).</LI><LI>Next, you should unzip the downloaded VGA_Intel_10.18.10.3304_W81x64_A.zip archive. </LI><LI>Double click on setup.exe and follow the installation instructions.</LI></OL><P>&nbsp;</P><P>Leon</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper" image-alt="Acer.png"><img src="https://community.intel.com/t5/image/serverpage/image-id/1840i8385707FD142CE73/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="Acer.png" alt="Acer.png" /></span></P> Wed, 01 Apr 2020 14:52:08 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673052#M15612 LeonWaksman 2020-04-01T14:52:08Z https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673053#M15613 <P>it failed. what should i do ?<span class="lia-inline-image-display-wrapper" image-alt="b.jpg"><img src="https://community.intel.com/t5/image/serverpage/image-id/1841i66F12E74992C8459/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="b.jpg" alt="b.jpg" /></span></P> Wed, 01 Apr 2020 15:40:51 GMT https://community.intel.com/t5/Items-with-no-label/the-setup-program-failed-to-install-one-or-more-device-drivers/m-p/673053#M15613 mhafi5 2020-04-01T15:40:51Z